Buen desayuno, bien atendidas

La ventana de la habitación no se podía cerrar.

Limpeza e escutar o barulho do rio

Nada

Amé todo en general, la vista al río en primera fila quedó grabada en mi memoria, el personal muy amable y atento desde el primer día, una ubicación excelente y el desayuno muy bueno también. Los detalles que no me gustaron parecen pequeños frente a todo lo bueno del lugar.

Hay algunos pequeños detalles en el baño como la ubicación de interruptores/enchufes o los colgadores para poner toallas. También como está al lado del río se nota la humedad, si dejas abierta la ventana del baño el olor se pasa pero entran bichitos, quizás no estaría mal poner un mosquitero.

Great location and great breakfast

Personal atento y amable. Ubicación cercana a las termas.

La habitación se mantenía húmeda, las toallas no se secaban y el baño estaba mojado todo el tiempo. No había colgador en la habitación para poder poner a secar la ropa.

We booked two rooms and one had a small balcony with the river view- it was nice. The breakfast was pretty good. The property locates close to the hot springs. The representative met us in the train station to show us the way to the hotel.

The walls and the ceiling have red spot marks, so we wondered would it be from the bed bugs or some insects, also there was mold in both rooms which could be from the humidity. One room had a few moths in the room. There was no elevator. It is far away from the center and took us some effort to get there especially for my 50 yo relatives. There was construction next door and they worked until 8 pm- loud and noisy. They change the towels only once,the towels were very thin but still they would not get dry in such weather conditions when it rains and humid :( even though I kindly requested to change the towels- they refused.

L’emplacement à côté des eaux thermales Le personnel, venu nous chercher au train La chambre était confortable

Era una habitación que cumplía con lo que necesitábamos: comodidad, desayuno incluido y ubicación excelente. En menos de 10 minutos caminando llegabas a todos lados (restaurantes, estación de tren, buses hacia Machu Picchu, etc). La atención del personal fue genial. Nos escribieron por WhatsApp para conocer nuestra hora de llegada al pueblo y ayudarnos con el equipaje.

El agua salía fría. Estuvimos como 10 minutos para que el agua saliese suficientemente caliente. Carecía de secador de pelo. La habitación era muy fría. De hecho, hacía mucho más frío dentro que fuera en la calle. Si unimos esto a que el agua apenas calentaba...

Nos recogieron en la estación de tren. El chico fue muy amable. El desayuno también fue bastante bueno.

La habitación olía a humedad. El techo tenía bastante humedad y moho.

Los ambientes

O pessoal entrou em contato antecipadamente para nos pegar na estação do trem, o que fez grande diferença pois chegamos no início da noite e isso agilizou nossa chegada no hotel. É bem localizado (na rua principal), mas é mais acima , então tem uma subidinha cruel quando está cansada. No mais é ótimo custo benefício. Café da manhã muito bom! Começa as 5h da manhã, ótimo para quem vai sair cedo para Machu Picchu.

la ayuda de wilson excelente, muy tranquilo y agradable ambiente con el sonido rio atras

las camas un poco duras para mi , la ducha sale fria en la mañana

Personnel très sympathique et très arrangeant! Nos vêtements ont été lavés dans la même journée avec un supplément. Juste à côté des bains thermaux!

Pas de rideaux ni de volets à la porte fenêtre. Bruit de la cascade assez présent dans la chambre.

Quiet part of town.

Hot water with good water pressure is available in this hostel. This is a big advantage for any hostel in Peru for such low price. The room was very warm in the night. In early July the temperature outside drops to 10C (50F) but the room stays warm. The room and bathroom were very nice. It was pleasant to stay there. Breakfast was good: fried eggs, fresh bread, cheese, ham, butter, jelly, tea, coffee, juices, bananas. Staff is very friendly. Location is up on the hill but such location brings quietness in the nights and you get a nice sleep.

Nothing

Clean, comfortable room. Close to hot springs. Friendly staff

All was good

Great view from our bedroom. So pretty and lush. The path let upto a spring.

It was at the very top of the hill. Hard work getting there. It is fine for the youngsters.

Great deal for the price. It's at the top of town, but town is pretty tiny so it's like a 6 min walk to the bus or train station. Staff are super helpful. Beds are comfy. Wifi works great. Some of the rooms have little balconies with a view of the river that runs through town. good size towels. sufficient breakfast. Plug right next to the bed. Would def stay here again.

No real complaints, would suggest that they replace the shower curtain in the room I was in, the floor got wet when the shower was on because of it. But that's totally fixable and not at all a reason to not stay here again.

Clean and friendly staff, good breakfast

Noise by room by river front

The view from the room.

Sometimes there was no one at the reception

Super hot shower- great water pressure Comfy bed and pillows Luggage storage available if needed after check out Breakfast included

Early breakfast time 5am-8am - should be extended to 10pm, not everyone has a need to get up early Location - top of the hill (main street)...long way to walk up

We were collected from the train station which was really useful to be shown directly to the hotel. We also loved the proximity to a lot of restaurants and the thermal baths - what we were most looking forward to in the town. We found the sound of the river to be soothing!

We stayed in the hotel for 3 nights which I think is quite uncommon and it meant that our towels weren't replaced during our stay - until we asked. This would have been fine but the towels also didn't dry properly during the day, probably because of the humid weather. Our room light didn't work so we relied on the lamps for the stay. That was fine because we weren't in the hotel much.

The breakfast was really good.

The tv was too small

none

none

Very good location, close to animation but far enough to be very quiet, entrance of thermal bath 1min, nice and helpful staff, good breakfast. Experienced 2 types of room, one quite small but with amazing river view, the other bigger with street/mountain view. Both were good in a different way. Beds were comfortable. Good shower with warm water.

It was cold in both rooms but the hotel provided me immediately with a heater, very much appreciated!