Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa
About this hotel
Situated in Mombasa, this charming hotel for $127 per night is a fantastic option for your next break. Situated along Nyali Beach, Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa features a spa, two swimming pools, restaurants and bars.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Mombasa
Reviews
3.4/5.0
Average(569 Reviews)
100% verified reviews
4.0
Nothing
Reception staff were very officious and made a poor impression and relationship right from the beginning.
They then tried to put me in a substandard room and not the one that was advertised. Then put me is a poor location room. Overall a terrible beginning for my stay.
Food was expensive and had many extra charges added to increase the bill like VAT , Govt services, service gratuity 7.5%
5.0
I didn't like the first room. We got the Standard King Room, which was not exactly like on the website.
But the next day, they could change us to a better one.
10.0
Amazing staff from the reception to the restaurants to the house keeping staff.
Good Breakfast.
Good Ambience
The pool bar has no music and life is down
9.0
The food was good. The staffs in the restaurant (Miss. Doris and reception Mr. Eliud was too good.
Everything was perfect
1.0
I like the hotel location and the distance to the beach
the shower
1.0
nice selection at breakfast
damp smelling rooms, dirty rooms, not sure of booking when I arrived, leaking toilets and bathroom
1.0
Nothing
Everything
4.0
big rooms they had a dj at the pool.
I was welcome by a swap of mosquitoes in the bathroom. they dont close the bathroom Window and also the bathroom has a hole In the window the toilet are stayed also the sink gives you a gross feeling. had a bad experience with one of the stuff who almost made me lose my booking with no apologies very unprofessional. when you book you don’t see the breakfast option so you have to pay un extra 25$ for that person. food takes forever
3.0
GoodGood location.
Hotel is very run down. Needs major facility repairs.
10.0
The food, caring staff members, security,tidiness of the compounds.
Leaving the hotel
5.0
the location was excellent. The hotel ground we beautiful and well kept.
The room. The bed sheet ware dingy and old. The bathroom drain was plugged.
5.0
breakfast was excellent and included variety of choices.
The hotel does not have iron boards at all. expectations are you iron your clothes on your bed. you tell kids or family to wake up so you can iron your clothes. unacceptable. this require re-evaluation
2.0
Beach front facility
Horrible experience and no value for money. There was a water cut and the facility do not have contigency plan, they brought water (after prompt) with some buckets that looked like those they use for mopping the floor. The room was stinking and the phone did not work. On trying the phone numbers on their website--the phone provide was never picked....if I needed anything--I had to walk to the reception
8.0
The view and the location
The place was perfect
8.0
Right in front of the beach, very good entertainment. Staff was friendly. Beautiful views and cozy rooms with spacious balcony.
Very little water coming out of the showers. Water was leaking from the A/C in our room, made a complaint and wasn’t attended to. Food was very average.
5.0
Deluxe rooms are spacious and reasonably well maintained. Gardens and pools lovely and sunbeds well spaced out. The spa was great and I had an excellent facial whilst there. I've been going to this hotel for a number of years with a couple of years break and it needs lots of maintenance work. I think it was a great place in its hey day, so perhaps it will be great once again soon.
The breakfast buffet was very poor and if you're on a room only basis it's really not worth paying £13/day for. If you arrive after 8 you're unlikely to find much food left and the choice isn't that great if compared to other hotel offerings. Gala dinners were good with a great buffet, but again the food runs out quickly if you don't arrive at opening. The gym which has only been open for around 4 years is very poor and the maintenance of the hotel generally is lacking. I think work is currently being done to update the rooms.
6.0
The hotel is located right on the beach and has 2 different pool areas. I spent time at the spa and the massage was fantastic! Our room was large and had a great balcony and outdoor living room space with a beautiful view. The property is nice for just relaxing and the a la carte food menu is reasonably priced.
The service was incredibly slow. I am patient, but this was extreme. One day we waited 45 minutes for a glass of juice despite 2 reminders within that time. Other times we waited long periods and didn't actually receive what we ordered. There were excessive mosquitoes inside the room- especially the first day we arrived. Some things in the room were quite dirty, for example the bug net had dead bugs on it and had mold/mildew all along the bottom. There was patchy wifi in some places but mostly there wasn't much access and in our room we couldn't connect at all most of the time.
10.0
The food was good but it takes so long to get a drink. The room attendants were very friendly and helpful. Especially Joseph
We booked airports pickup and despite email confirmation no one was there to meet us. The communication between the outlets and the reception was very bad. More than once we have to explain we paid for a full board.
7.0
Location is very strategic, good service. However there was no warm water for shower.
Cold water for shower
7.0
Great location right on the beach
The hotel needs refurbishment.
FAQs
How much does this hotel cost compared to others in Mombasa?
The average price for a rental in Mombasa is $89 per night. This rental is $38 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa. Enjoy the water!
Is Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Muthu Nyali Beach Hotel & Spa, Nyali, Mombasa?
We found 16 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.
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