The staff were very helpful especially Mr Fredrick was very helpful he is definitely an asset for the company.

The ceiling had a hole was scared it would start leaking if it rained.the bed drawers were both damaged I think by water or something and one of the beds had consistent dots looked real scary I did inform the lady at the reception so they can ensure that the next guest don't experience this.Also there was no water in the morning had to call for maintenance to check.Wifi also doesn't work at all.

the staff was great, nice and accommodating.

the property needs to be thoroughly cleaned and updated. some one the rooms had broken mirrors, and tvs that weren’t working. some AC units and telephones didn’t work either. all in all, it’s a operational and maintenance issue. the hotel has potential to be very great.

Breakfast and the location were great. The staff are also friendly and willing to help.

Improvement is needed on maintenance (Bathrooms with holes, loose toilet seats, doors with broken wood, missing bathroom mats, not-so-clean kettles, no robs provided) Not forgetting to mention a bad night experience if you spend your weekend on this facility, the morning noise from 5 AM from churches and mosque will definitely keep you awake.

The location is convenient. Right In the middle of the town. The food was okay too.

My room was not well stocked. They only had one pair of slippers while its was a double room. Also there was a broken tile right outside the bathroom (Maintenance Needed). Secondly, they didn’t have Dental Kit which isa bit strange for such an establishment. Apparently, they hadn’t replenished stock. Thirdly, after our errants late at night - we couldn’t not park our car in the Basement Parking because the roller shutter could not be opened by one person. (That’s what the Night Security Guard said) We parked outside though the Guard Watched over it.

AC in the room

The bed was good n clean

The swimming poll is too small n i almost broke my leg there.

Hotel is over-priced. KES. 18,500 is way above market rates for machakos. I would have expected no more than KES. 10,000 Bed and Breakfast

Room ambience Euphoria club