We were met by Brian who even helped me with my suitcase, he was incredibly kind and helpful, much appreciated.

Everything was great except the en-suite shower dripped a bit and the mattress in that room wasn't as good as it could be, but it was fine. If there were two people sharing it would have been better to have a larger bed.

location

smaller settee not adequate should have 2 decent settees. also hob controls not clear which is for which ring. also frying pan needs replaced

The location was fabulous. The meeter and greeter was friendly, efficient, and in general, just the man for the job. We had a 6 and a half hour journey, which should have been 4 hours, and he kept in contact with us and readily adapted to the ever changing arrival time. Having a specific parking spot was a great advantage in York. We would certainly stay here again.

Just a small point, the apartment was extremely well equipped, but we had to move some of the cupboards around as there were no empty cupboards for food. As a self-catering apartment, perhaps you could leave one empty. It's not really a negative but just an idea.

Lovely apartment in a great location

The 2nd setee wasn't comfortable. For 2 couples it would have been nice to haver a more comfortable sofa. The tumble dryer didn't work. Had an accident with water and needed to use the dryer. We couldn't get the towel radiator in the main bathroom to work. Apart from these points that can be easily fixed we had a great stay.

Fantastic location.. minutes walk from all the key places. Meet and greet guy was brilliant, Secure parking, comfortable beds and 2 bathrooms. Ideal!

Couldn't get tv or dvd player to work on the first night and no response from agent when I phoned them. Cleaning of bathrooms and bedrooms etc fine, but layers of dust on the TV stand and a few other less used surfaces.

Location was very convenient. The flat was well equipped. It was very comfortable and the garden pleasant to sit in.

The confusion about the actual booking and paperwork. We were described as a last minute booking, we booked in February! Having spoken to the rental company and arranged to phone them on arrival in York I was contacted numerous times to make an arrangement. When I phoned as arranged, no one had heard of me. Luckily we could eventually stay as arranged.

The location was excellent. Accommodations was roomy and well equipped. Very clean and tidy.

The shower had a poor water pressure. The couches we not the most comfortable and the mattress in the en suite room needs to be changed.

location great, close to York centre and near restaurants and supermarkets. spacious, clean, comfortable but best of all was the secure parking underneath the block. Brian, who greeted us, was lovely and very helpful. would highly recommend.

Nothing.

Very Central

We could not get on WI Fi. so did without

The location was brilliant. The size of the property was great.

Needed a bigger sofa - the small sofa was not comfortable for two adults!

central location, light and airy accommodation

I think that there should be more information on recycling of your waste of the property, this was not evident until we arrived at the bin store when we were leaving, just a small point, but thought it worth mentioning

perfect location

a bit tired in bits.

The location is great for visiting the city and surrounding areas

It was disappointing to arrive and find no welcome/hospitality items. Having had a five hour journey in wet and cold conditions, we then had to turn out and get tea, coffee and milk to be able to have a hot drink.

location is superb with private parking

we could not get the showers past a mild warm temperature no matter how long we tried which in winter isn’t great

Very clean close to town and easy to park .

lovely location, spacious and comfortable and secure parking

Central position and covered parking. Comfy open plan design.

Would prefer King-size bed, with more comfortable mattresses.

Lovely apartment very close to river and city centre but also close to street with several good restaurants and couple of local supermarkets. Accomodation very well thought out with everything you might want if you want to cater for yourself. Under cover secure parking but you wont need the car if you're staying in the city . Recommended and very good value

Would be useful to have a hairdryer in the property and the bathroom floors weren't quite 100% clean but overall a great place and I'd definitely recommend for anyone wanting a break in the city.

The property was very quiet, it was hard to believe it was so close to the centre of town, The location was first class.

No real gripes

The location of the apartment was fantastic and allowed easy access to the city centre. The apartment itself was in a nice quiet location and the large window in the living room kept the room nice and cool with a modern enough TV for a movie etc. We all slept well on the beds which were comfy enough, and the staff that helped us were lovely and helpful. However I couldn't get a message across at the end of the stay; not a big deal.

The apartment needs a more thorough clean as we found silverfish in the ensuite bathroom, and dirty towels in the enuite bedroom cupboard. As well as this, the hob did not get hot at all, and the saucepan provided was rounded and therefore did not sit flat on the hob. This meant we could not cook with it and had to through away food that we couldn't cook properly.

location

would prefer a bigger bed

everything was great and easy to managed.

no locker on the toilet door and noisy door on every room, not comfortable bed

Good location, nice apartment, secure parking

Heated towel rails were turned off, so had to be programmed by us. Extract fans in bathrooms not working.

No breakfast - it's a self catering apartment

Nothing