The apartment was nice and spacious, with three rooms (one bedroom, one living room/kitchen, and one bathroom) with a nice view on the balcony looking out over the city. A washer/dryer combo and a kitchen with a few necessities provided was great to have. The location of the room was great for getting straight out into the centre of Newcastle, right next to The Gate & Eldon Square, and only a 5 minute walk away from Newcastle central station to take the metro elsewhere if needed. The staff were also very accomodating, we had to switch our arrival time multiple times on short notice due to train delays and they were very understanding and met us at the property much later than our initial provided time. The woman who met us (her name escapes me as I'm terrible with names) was very friendly and helpful, and all of my phone correspondence with the property staff was great.

The only thing I wasn't super keen on was the bed which was a bit firm but that's ultimately a preference thing. The building was a little hard to find for us at first but once we found it, it was easy to get back to. Besides that, no other complaints.

Lovely apartment in a great location- we didn’t have any issues with the noise as mentioned in previous reviews and we stayed over a bank holiday weekend! The apartment looks exactly like the photos and was super clean, quiet and comfortable. The balcony with lovely view over the city is a great addition. Great service from the staff at meet and greet check in. We would definitely stay here again.

Nothing

The living room and kitchen were great. We enjoyed having a washer/dryer. The location was wonderful for walking all over and access to train and metro.

We liked having a full bed. We suggest adding a foam topper to make it a bit more comfortable. It also would have been nice to have a coffee maker.

So close to town and a really lovely flat, with all you could want. The lady that met us to hand us the keys was so kind, helped to do the payment for the tunnel that I couldn't get to work on line. Everyone so helpful. Would highly recommend it . Underground parking great, felt really safe.

nothing to dislike

Everything was just as we expected perfect for what we wanted and we really didn't want to leave and the staff are really nice and friendly

Location suited us, easy to walk round and good restaurant's

More Towels, for 3 nights for two only had 1 Bath towel and hand towel each. Ashtray on balcony that was overflowing with soggy cigs. Only 2 Wine glasses that were not matching in size. Only 2 Schooner glasses.

I was amazed to discover that the photos are entirely indicative of the property. I felt like it would be a given that there was no way the place could be that lovely, so imagine my surprise when I discovered that the photos didn't do the place justice. Located in the heart of the greatest city on earth, you are within walking distance of everything you could desire. From the moment we made contact, Rachel did everything that she could to make sure my stay was as comfortable as it could possibly be. Even though I arrived later than expected, Claire went out of her way to come to the property asap so that I may finally drop my luggage off and begin exploring both the property and that incredible city.

I didn't like that I had to leave. I didn't like that I would have to wait until I could rent it again.

close to everything

a bit noisy of a street.

Location

Need bigger beds

Location near the asian supermarkets and restaurants was good. Clean apartment.

The noise from a buildings extraction fan opposite. Beds were fairly hard. Rooms for the apartment backed onto a noisey side street, thought it was going to be the other side of the building.

Great location, very clean and close to St James park

Could do with curtains in both bedroom as vertical blinds let the light in very early.

nice place and great location

everything was just fine

the location of this apartment is amazing everything is in walking distance, super spacious and beds were comfy. very clean also. good value for money. loads of storage space. perfect for a group of friends.

windows seem very thin as very noisy at night and our particular room had spacious blinds that didn’t really block out any light from the windows could be doing with some blackout blinds/ curtains or something to block out the noise and light but wasn’t a huge issue for us as we still had a great stay.

Location was perfect.. close to Eldon and lots more shops. All the facilities were good and comfortable to use. Everything was clean. We liked our stay here!

None

Location. overall size . Parking. Facilities

Beds and pillows "terrible" . Bathroom size tiny. Need to explain in detail how to arrive by car..as not as simple as it may seem

Quiet, very clean and comfortable. Helpful and friendly staff. All appliances worked well. Plenty of lights, hot water and heating. Will stay again.

Temperature on lounge radiator couldn't be altered.

The property was clean, well equipped and well furnished. my property was on the 5th floor and I felt safe.

The street noise woke me up a couple of times

Location was great - close to shops, centre of town and university. Perfect.

Noisy. As it is so close to town, there is a lot of noise from the street below from late-night party-goers. This kept us awake every night. Address of the apartment should be described better. The address given is NOT the one where you need to go to park the car/collect the keys. The entrance is on the other side of the building, which is a different address (due to one-way streets).

Near everything

There was quit a lot of noise in the street outside during nights. Especially when the waste was picked up.

Great location, definite home to home, everything we needed and very comfortable

Car parking space was bit tight, bit noisy on a night but aware of that before we came

Clean and tidy with all cooking equipment/utensils readily available; very conveniently located with only a few minutes’ walk from the Central Station, Quayside and busy downtown Newcastle

Nothing really

Apartment was very good nothing to dislike at all

No problems with the property just got a bit noisy in the street.

Clean. Central location

False advertising of extra-large double bed - important if guests on larger size. Both beds were barely double and hard. Not enough easy chairs for number of guests meaning one person had to be on dining chair. Advised that furniture shown in picture so we would have been fully aware before booking. Tiny double sofa and one tub chair did not look like big corner unit.