I luvd everything about the place

None

The yard area was unkept - leaves all over, swimming not clean. Room ceiling was repaired but not painted - not very attractive. Definitely not a 4 star facility.

Area

Some noise from the eating area

Daily room cleaning was an unexpected bonus, plenty of extra blankets, wonderful spa bath.

I was expecting lodge 3 that had self catering option but got a room without this. Staff did try help by putting microwave in room but had no bowls or cutlery to do my own food. Noisy neighbours who had their tv blasted loudly until late at night - although this wasn't fault of the staff.

Very easy to get to off the Highway and the staff were very friendly and accommodating. Bed was comfortable and wifi worked well. Had an amazing bath tub but was way too hot for a bath. I had to leave early restaurant looked good.

My towel had a worn hole in it, but other than that all was good.

Staff working at guesthouse were terrible, walking with their slippers everywhere and with no urgency at all. Feet draping on the floor while they walk towards you and not very friendly. Perhaps invest in better staff that actually wants to work their and that looks professional then business will pick up way more.

The room was clean and very quite area.

Can't get hold of the stay tried calling 11 times to confirm which time we'd be joining breakfast, they didn't answer. It was not until the next day at 7:45am that somebody answered the phone. When we got to breakfast they seated us at a dirt table (we were standing at a clean one, but was moved to the dirty one). The lady then brought juice and yogurt from the previous people who didn't eat theirs and gave it to us. She then just brought the plates over as is and did not clean the table. When we received our food, we found a 3cm long piece of plastic inside our food and immediately stopped eating.

The receptionist was very helpful nd friendly

The lady by name Justine was so rude and racist

The bed was comfortable and electric blanket effective for the weather.

The shower drainage was appalling. The staff did not know what an omelette was. Disappointing.

Clean, comfortable spacious.

Shower had inconsistent spray. Low pressure.

location

Room was not clean and not complete . Small detail like milk for coffee should be at least catered for .Seemed like the cleaning of the room was rushed .Shower rose needs a clean ,full of calcium ….