Sarova Whitesands Beach Resort & Spa
Sarova Whitesands Beach Resort & Spa
About this hotel
Located in Mombasa, this charming hotel for $88 per night is a fantastic choice for your next trip. Sarova Whitesands Beach Resort & Spa is situated in Mombasa on one of the longest beachfront protected by the Mombasa Marine Park. It features 4 outdoor swimming pools, 3 restaurants and a beachside nightclub.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Mombasa
Reviews
4.2/5.0
Excellent(604 Reviews)
100% verified reviews
9.0
Staff do bar e localização de frente para uma bela praia. Restaurante buffet e café são excelentes.
Staff da recepção e horário de funcionamento dos restaurantes.
2.0
Location, good beach , clean
A la Carte menu in the restaurants limited and quality of the food not good. Service of the hotel staff leaves a lot to be desired. Late check out was granted but bedsheets removed at 10.00 am so that room was unusable and the late checkout therefore useless. Check in was delayed and blamed on system failure whereby we were kept waiting for 2 hours to get all the rooms.
5.0
Beach sand
Room was quite small
9.0
Everyone was so friendly and helpful.
8.0
Good food selection at breakfast. Spacious well furnished room. Lovely garden and helpfull personel.
The area of the hotel is very large and one can get lost.
9.0
Great facilities and friendly staff
Limited variation of food but overall quality great
8.0
Location is ok
Cleanliness in the rooms
9.0
very well maintained
10.0
- The location of my room was perfect: second floor, very close to the quiet pool, spa and the beach because the room was facing the ocean.
- The staff for the most part were amazing.
- The food was excellent.
- The staff at breakfast surprised me with a birthday cake and song. That was the highlight of my stay.
- WiFi connectivity for the last couple of days in my room block was very bad. It kept disconnecting every 10- 30 seconds on my phone so I had to leave the room to go to other areas in the hotel.
- While checking out, the staff who handled my check- out process was unfriendly and became rude when I insisted that he gives me my change in its entirety (I settled my bill in cash) because he acted as if I don't own a calculator to verify how much change I ought to get back and he wasn't going to give me all of it and instead quoted for me what he would be giving me instead. When I was giving him the extra Kshs 1.5 he gave me, he said "I don't want it, keep it". Respect for guests goes a long way. It's not like he paid the bill for me so his attitude was completely uncalled for!
7.0
very welcoming staff, kids activities, safety, good food
the kids ozone Centre is not well equipped
9.0
Breakfast was great, having a mix of Swahili foods, Indian food, and English breakfast is great.
The activities planned over easter kept me engaged in the hotel.
Spa treatment and yoga were great
Lido restaurant was under renovation, it's always a great place to get seafood which I missed on this trip.
1.0
Far from the 5 Star rating.
7.0
Breakfast and facilities are great
The hygiene of the bathroom is so so and its not possible to go to the beach without being bothered...
10.0
Frequent traveler, the beach n meals, scenery n weather
7.0
That they payed attention to my special occasion and even gifted me.
The waiting period at the reception before going to the room .The attendant lecturing us i stead of briefing.
10.0
Excellent hotel with great staff and dining.
1.0
Over run with too many people… extremely busy hotel due to conference delegates. Not ideal for a relaxing holiday
Better rooms
Less busy
Better customer service
9.0
Breakfast was good with a good variety of foods.
Cumbersome security checks at the gate.
9.0
It was a nice environment, staff , visitors , smooth parties .
Nice swimming pool
Food not good
Beach ⛱️ not well organized
9.0
expensive with lots of facilities and great sea food.
the staff where very cordial.
-
10.0
everything was amazing but most especially the service by all staff who were warm and friendly
our room was mosquito invested when we just checked in.However,after we complained the Hotel staff sprayed the room and it was fine afterwards.
8.0
The staff went above and beyond the call of duty, they are friendly and helpful. The food was superb, a fantastic selection from around the world. The room was spacious and immaculate, the grounds are beautifully kept and the facilities were excellent
No complaints from us
FAQs
How much does this hotel cost compared to others in Mombasa?
The average price for a rental in Mombasa is $88 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sarova Whitesands Beach Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sarova Whitesands Beach Resort & Spa. Enjoy the water!
Is Sarova Whitesands Beach Resort & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sarova Whitesands Beach Resort & Spa?
We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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