the location the beds were comfortable

where to start… the place has deceiving pictures like a welcome basket that will not be there u less you pay for it. the toilet did not flush properly the hot water lasted very little not enough for two people to shower even in different bathrooms, so no idea why they have a bath tub if you can not have a hot bath. they charge you a cleaning fee meaning they will clean before and after you leave but they do not offer any more than that, I am used to self contained places where they at least take the rubbish once, we were there 7 nights and they did not put enough shower gel or soap. the lock mechanism is faulty and I had to call the office because I could not enter to the flat and it was an easy fix but completely unnecessary. the office is not where the flats are so if you have an issue you can not go quickly to fix it and upon arrival they make you go to the office and then you walk to the place so if something is wrong with your flat there is no quick fix. the swimming pool area is not that nice, is better to stay in a place close to the beach as it was warmer by the beach than in their swimming pool. when I tried to complain or shorten my stay because of all this issues they refused unless I pay a fee so I was kind of like forced to stay there quite unhappy. I felt the communication with the staff was a bit rude and on top of all that I did not received my security deposit until today Tuesday and I left last week Wednesday. Booking should not advertise this place in the Genius level as it is clearly not. just not worth the money.

Modern clean interior., comfortable beds .Staff helpful with issues re wifi and broken door handle. Issues dealt with promptly.

Lack of signs, great difficulty parking, very difficult to find the apartment. Told to use lifts which didn’t go to the actual correct floor. Very large complex of white blocks of apartments which all look the same .

The apartment is excellent, we had good time. Cristina was very kind and she assisted us very during our stay. Great service 😀

Everything was great

We loooooved our stay at Holidays Malaga Refino! The location is very central - close to restaurants, bars, disco. The Fortress, Picasso Museum, Plaza de Toros are all within 15-20 mins by walk. The apartment complex is very quiet by itself, all windows are going into courtyard. There is a night security guard. 2 rooms and 2 separate bathrooms - perfect for 2 couples or a big family. Kitchen has everything, beds are comfortable and the Wifi is good for working remotely. There were also 2 chairs and an umbrella that you could bring upstairs to the pool. Communication with the host was perfect - they were in touch with us before our travel to Spain, sent very detailed instructions with pics how to pick up the keys (6 mins by car from the property), where to find a parking and so on. Cristina was very friendly and attended us during the stay to make sure everything is perfect! I would definitely recommend this place!

thanks danielaaaaa number oneee 😂😂😜😜

Everything was as we expected- the apartment was clean spacious and quiet but close to the old town and minutes away from all the action. Perfect for a short stay with kids. The service from holidays 2 malaga was outstanding- we had whatapps contact for any issues and also to help book excursions. A heating fan was broken and we notified them that evening the next morning someone came to fix it! Amazing and very friendly service. Would very much recommend staying here!!

Nothing