Beautiful location, just across from the beach at Birch Bay. The bedding and towels were clean. But other areas hadn't been cleaned well for our arrival (filthy floors, dirty kitchen cupboards, countertops and some of the dishes/cooking utensils had been put away unclean). I was disappointed that the high touch items like cupboard handles and light switches hadn't been cleaned either. While we spent several hours of our first morning cleaning, we thoroughly enjoyed the rest of our stay. The property managment company responded quickly to my complaint and graciously refunded the cleaning cost.

Great location! The place was clean and very comfortable. Kids loved the pool!

We very much enjoyed staying here while playing on the beaches of Birch Bay, the place was very clean. We were there on some really hot days and asked for a stationary fan to be brought for the upstairs bedroom because of the sweltering heat, and they responded immediately. The toilet had some problems on the main floor and again they came right away to take care of the problem. The kitchen was well stocked with utensils and dinnerware etc, but nothing extra other than salt and pepper. The pull-out couch bed was actually really comfortable which was a nice surprise. We were always able to park nice and close and the clubhouse with the ping pong, tennis and pool was such a nice addition for lazy afternoons. The only complaint we had which had nothing to do with our lovely host was the tenant next door smoked continuously, almost every hour and that smoke poured into our living room. Because of the heat, we had to have our patio door open with the screen. It meant we were anxious to get out of the place each morning so we could get a break from the smoke. Birch Bay is a gorgeous beach that we will definitely return to! We had so much fun!

We had some issues with check in because I never received the details related to it. Basically I ended up being able to get in because the key box was unlocked, but without that bit of luck we would have been up the creek with nowhere to stay that night as we got in around midnight and the host did not respond until early AM. That aside, we did enjoy our stay and the location is great. The layout of the actual apartment is a bit awkward with a room for the kids to stay, but no door or privacy at all to the master bedroom. We came without kids, so no big deal, but I would have been a bit annoyed had we brought them.

Nice location, clean unit with a nicely stocked kitchen. The complex is older; with the game room and pool area showings age. which didn't bother us. We had the entire cpool and got tub to ourselves on a Saturday night.. .. Awesome. I'd probably remove our replace the carpet in the unit ... as it smells a bit musty and is stained.. nothing we couldn't live with. We enjoyed our stayed and wish we could have stayed longer. We'll be back!

The property needs updating there’s a smell of moth balls in the property

Everything was as stated! Enjoyed our stay! Rosemary responded with every question immediately! Can’t wait until next time!

Great property. Very clean, close to everything.