Breakfast was excellent as was location

Decor seems dated

Very lovely, spacious and airy. Beautifully furnished and festively decorated for Xmas!

Some staff, although pleasant, occasionally forgot to check on their diners. I waited a long time for my order to be taken and eventually went to the bar to order myself. It wasn't even busy.

The room was very tired and the bathroom was dirty. The restaurant was overpriced. Vaping in the restaurant was allowed. Breakfast was good but staff attitude not so good. Would never return. Sent my complaints to the management and still awaiting a response.

We loved the hotel and the history behind it. The hotel has been refurbished in a sympathetic theme. The staff were friendly and the service great. We hadn’t booked for dinner so it caused the Manageress a bit of stress as all the tables were booked, but she went over backwards to accommodate our request for dinner. A excellent Breakfast is preordered at what ever time you would like. Heaps of parking at no charge.

Nothing, it suited our one night stay.

old world character good breakfast good facilities in room commitment to sustainability

tough to get taxi poor cell coverage in the room no USB charging in rooms

no safe in the room. no walk in shower and taps hard to workout how to use them. bed was bit noisy when first sat on it. Place could do with a good revamp. some of the chairs in dinning area were stained.

Quiet and what was expected.

Room cleanliness not great.

The whole stay-adjustment for the convenience of the toilet not functioning properly.

Good breakfast Pleasant location

Friendliness of staff Pillows Shower unusable leaking hose Accommodation needs refurbishment

very relaxed atmosphere, room nice and quiet. staff very helpful and friendly.

overall everything very good. Would have liked some glasses in the room and the bedside lamps seemed to be controlled on one side only. On arrival new receptionist gave us wrong information and advised we could not book dinner.

The location was great the thatched roof was a real feature, the food was amazing. Following a poor start the experience really improved and I would stay again

The place had a large party the day before and appeared to be recovering. The room was not ready by check in time and we were told that we would be told when it was but after an hour we had to ask again to find out we could access the room and following a long drive this was frustrating The rooms were clean but ageing and required TLC. I suspect that it is catch up time following Covid and hope it improves

loved the quirky furniture!

firstly on opening the main hotel door could smell damp. previous guests socks where at the beside so this indicates room was not cleaned properly. on arrival we passed a group of staff who seen us walk to reception where no1 was there & 4 minutes it took for a staff member from the group to come over check us in. did email hotel with concerns & no response i think it’s very overpriced for what it is. stopped here for a night before are cruise. breakfast poor the coffees was like dish water

everything

service at breakfast was poor. no food available. had to wait a long time for food.

lovely large room with a very comfortable bed. great location for a pre- cruise stay. breakfast was delicious and freshly cooked, not buffet. plenty of car parking and we would definitely stay again

some fixtures were looking a bit tired and in need of a refresh but this did not spoil our stay

the only thing I did really like is that is far from city is nice and quiet

the food was really bad the soup I did ordered was warm up in microwave the bread was old and disgusting my chicken wasn’t cooked properly

Nice and clean.

Bed very uncomfortable, two single bed put together, so a gap in the middle that was very uncomfortable. Breakfast was terrible. No food out, no water for hot drinks. Staff very slow. Dirty cutlery.

Breakfast and evening cheese board.

Very friendly and accommodating staff

This building needs refurbishment to at least replace single glazed windows

short distance from work

this was a three night stay no maid service on any of the days, if you needed anything you had to let reception know it was explained to me covid measures were still in place more like an excuse to try and save money. menu was very limited they had a limited specials menu also,but they constantly had non of this or non of that all the food was expensive example bowl of soup £7 £27 for 8oz steak sauce £3.50! extra same with the drinks beer between £5.50 and £6.20 a pint depending on what you have you can see how expensive a night can be 2 pints starter and a main for one! I dread to think what a glass of wine would be