Very well thought out with lots of space, good party area, bars and very comfortable and spacious rooms.

The check in process was a bit chaotic and that was at 5pm! People’s key cards were not working so there was an extra queue trying to get those sorted. They just needed a couple more staff on to help. There was only two on , very helpful and very patient.

Good location. Food tasty. Bed comfortable. Bar & restaurant staff pleasant

Paying for parking when an overnight guest. Keys regularly not working during our stay. Very slow and disinterested reception staff.

The suite is a superb place to stay and great value compared to other locations. The bed is large and comfortable.

The settee is a little hard and uncomfortable. It seems an error that the TV in the bedroom is larger than the one in the sitting room.

Well position for our needs

Only issue was bed very mattress very uncomfortable as was the very soft well used pillow … when we stay at the Hilton Bristol Airport which we have done on many occasions - far better quality mattress and pillows …

The cookies - recipe needed

The air con didn’t help one bit, I was boiling hot even with the window open and the pillows just melted into nothing, I like when a pillow has more structure but it didn’t support my head at all and the bed creaked everytime I moved

Lots of parking space and convenient location.

Bed was squeaky/noisy every time you move in bed. There was no water in the room! Breakfast was awful, seriously awful! No taste to it at all. I’m not exaggerating it, tasteless it was. Doubletree by Hilton? Definitely so poor for the brand. My son had a pizza, it was a small pizza, chips and drink, we paid £21 for it, came in a small plate, was not nice, water of money. It’s a pizza, at least make it worth it. Would I stay again, no not here I don’t think! For what I paid weren’t worth it. Staff however were nice though.

The room and location were great the breakfast was lovely and staff very friendly

The selection of wine at the bar was quite limited

comfortable bed facilities good staff on reception,in bar and restaurant good

Location, appearance, comfort, standard of rooms

Not applicable

Great room. Wonderful breakfast. Excellent staff

An aged large double bed on which you could feel the springs and creaked when you turned over.

Location and price

Payment for car park just a money making excerise

Worst night sleep due to guests in room 149 next door keep me up with their Africa or American shouting voices though the thin walls, I was recommended by Grant Engineering UK Ltd (head office) I would have stayed there tonight and Wednesday but not worth the money and no compensation offer at front desk when I checked out office manger just kept saying sorry not listening to the issue. But the gentleman that did go up and knock on door at 5.30 I I was grateful to get a couple of hours sleep, but I will feedback to Grant UK Swindon as not to advise visiting clients on business do not stay at this hotel when I have my meeting this morning at 09.30am.

spacious, clean room with plenty of facilities, comfy beds. Tea and coffee plentiful, skimmed milk on request

Couldn't get heating to work but a radiator brought within a few minutes

Its value for money and the location is great on the M4 near to where my business takes me. It’s very clean.

Old fashioned rooms, very noisy and old rickerty bed so didn’t get a sound nights sleep. Noisy people in rooms and paper thin walls. Instant coffee in rooms in 2024 baffles me too. Not up to the usual doubletree standard unfortunately.

All good

Nothing

All were good standard

Nothing

Good sized room, clean and comfy. Location great. Late standard checkout.

Very loud in the morning (Sunday) from housekeeping banging doors. Woken up sometimes between 9-10 from this which isn’t great as it was after a wedding.

Food was very good and hotel was clean

The bed was uncomfy and very creeky think it coukd do with a new one

our room had plenty of space, comfortable seating, good decor and was clean and quiet even though there was a couple in the next door room.

Everything was fine except the quality of the coffee at breakfast which was very poor.

We were pleased and happy with all.

Coffee was Luke warm at breakfast is only negative.

it was clean with a nice quick checkout process. staff were friendly and helpful.

the pillows were very uncomfortable

We always use this hotel when we fly from Spain to visit family. Never been dissapointed xx

Nothing

Breakfast good,location good Reception service poir

Reception greeting and service poor .

Room was spacious

Staff unhelpful, light in room didn’t work, bed super uncomfortable overall it was overpriced

The experience of staying in the hotel was very nice and very welcoming. The restaurant staff were very friendly and the food was excellent quality. Chloe and Matthew were very pleasant and helpful, a credit to the hotel.

The bed was rather small and needed upgrading.