Excellent location, large variety of breakfast options and restaurants. Very friendly and approachable people. Great location, beach just across the road. Excellent bus service that runs every half hour. Hotel staff very helpful and eager to please.

i especially appreciated the hospitality of the Brazilian couple at the reception

sorry that there wasnt' a gym

The location is excellent, right in the middle of Palm Cove. Very spacious room with good aircon and fan. Nice pool but a little chilly in June.

It was very noisy with cleaners every morning very early. We were right by the lifts so they were noisy from early too. The main problem was the pool area. The pool needed a vacuum and there is (what must be) a very large apartment in that area. There was a family with 7 children staying there and it made it very noisy and felt like the pool was theirs rather than communal. A sign said that children must be monitored at all times, but they definitely weren't. The spa was closed the day after we arrived, probably because all of the children were playing in there. Not really the hotel's fault but kind of spoiled our stay.

all.

nothing

It suited us

Nil

Great value for money! Clean and nice facilities with all the basics you need, perfect location (right in front of the water, next to restaurants etc) and felt cared for by the friendly staff. Overall great experience

Small carpark that fills quick, had to park out the street however there's free parking if you find a spot :)

Nicely located and I could see the ocean from my room which was lovely

Bathroom could do with an update - but water pressure and hot water were fabulous.

location. setting

limited check in/out times

great location

a bit tired, in need of refresh

Compared to reviews I have to beg to differ disappointing sorry

great spot. room top class as i expected. beach great. pier also.

my length of stay.

spacious room, comfortable beds, good kitchenette

slightly dated / worn out bathroom

great location

exterior-pool area quite dated

Very clean and loved the timber doors outside

Nothing

The location was perfect, close to everything.

Nothing, for a week away, it provided everything

Had such a relaxed atmosphere. The openThe location was outstanding!

Not enough parking under property.

Location

Mattress very dated spring mattresses

This hotel is really amazing, across the street from the patrolled beach, right next door to restaurants, take away shops, cafes, supermarket, so the position is unbeatable. The facilities are great, the pool is amazing, there is a coin laundry as well which for us was so handy since we're travelling with a baby. The apartment was spacious and well organised. The staff was super friendly and extremely helpful!

A towel and some sheets were not clean but they changed them for us straight away.

location

trucks in laneway, next to pool

Really nice staff, always ready to help you. The apartments are spacious, the beds are comfortable and I really loved the swimming pool.

Arrangements for late arrival were great. The pool was excellent.

Constant noise from nearby businesses well into the night - drunk idiots yelling late at night. The room/facilities were not 4 star quality.