Beautiful views, great location, friendly and helpful staff. On-site restaurant.

The hidden cost of heating expense per person per day. Breakfast cost was not included, but wasn’t known until check out time. Restaurant was expensive for what you received. At check out we received a bill of 700 Euro over and above what we prepaid for the room. A lot of extra charges not known at the time of booking

spacious nice room, balcony view on the mountains, quite

location is good only if you travel by car. breakfast is not included in the price.

Ideal location for hiking and relaxation. Spacious room with fabulous view of mountains and rolling green valley. Competent, efficient and personable staff. The hotel's restaurant is a reliable source for hearty delicious meals.

Nothing.

I enjoyed the location and lovely interior design and decoration. Glad they have rooms without carpet, the rooms are hygienic and very clean. Sauna and massage offers on site, pool currently being renovated. Superb restaurant in the hotel! Staff was personable, attentive and friendly. They have wonderful pillows and blankets on the beds and the bathroom is well equipped with good quality shower gel, body lotion etc. I particularly liked all the different cabinets, wall-shelves and storage spaces - animates to unpack, sort your things away and stay longer!

Parking lot is feeling a little cramped and the mattresses were on the hard side for lighter people. But wow, that's complaining on a sky-high level!

Staff was very helpful, and nice, food is excellent.

location and views were spectacular! Food was awesome! the staff was great! made our stay very comfortable! we will return!

beautiful view, ok breakfast, could've added some more items. It was too hot in the rooms and no A.C. and if you open the windows mosquitoes fly in.

No A.C. or fand in the rooms. It was too hot.

Staff, view

The room was beautiful and perfect for what I needed it for. The view was amazing and the staff was very friendly and accommodating! The room was amazing and the town itself has a lot to do around.

Nothing could have been better!

Amazing view from our room balcony over a valley. Free parking on-site

Furnishings are old, although cosy. A 5min drive in from the main road via a one-lane road for some parts, and so very quiet at night

Lovely room, more like a suite. View on opening the window in the morning was a highlight of our break. Staff really helpful and breakfast was excellent.

Arrived early evening but disappointed to find no restaurant or even a bar open. Just a vending machine selling beer, wine & cold drinks. Thankfully, one of the staff could change notes into coins.

excellent view, great food and service was awesome!

nothing

I asked in hotel restaurant for steak and it was one of the best I have ever eaten.thank you,t

clean. friendly. beautiful location

Excellent service, great views, top restaurant

Probably one of the more beautiful hotels and locations we have been in, sometimes it felt more like a museum or a relic from past Bavarian life. Located on higher ground and overlooking the valley where the city of Bad Reichenhall is located it has a beautiful view from the terrace and one can just enjoy sitting there, breathing in the mountain air and relaxing. It is recommended to come by car, or if you have money to spare – a taxi, especially if you cannot comfortably go long distances on foot. The hotel is far from the city center and on foot it took us about 30-40 minutes at an acceptable pace. Personally, we walked most of the time to and from the city and only used a taxi 3 times. This suited us more as we really enjoyed walking through the beautiful woods, pastoral scenery and streets. If you do plan to be mostly walking, be mindful of returning before sundown or you will be walking in the dark most of the way. If you stay at the hotel, you absolutely must not miss eating dinner at the restaurant, the price range is acceptable for the different meals, and the food is amazing! Be sure to first ask the staff about the opening hours, and let them know you intend to come in. The staff is very nice and helpful! We arrived too early for check-in and wanted to store our luggage in the meantime, but the staff first checked if it was possible that the room was already available, and seeing that it was, they offered to let us check-in earlier, which we really appreciated! The staff also helped us find a medical center for us to have a PCR-test before our departure, and made sure the results would be in English before directing us to it. The room was very clean and very accommodating. We absolutely enjoyed our stay and recommend this hotel wholeheartedly.

The breakfast had relatively few choices but it is still filling and delicious .

Wonderful view from the hotel balcony, very good breakfast, excellent local German food at the restaurant, highly recommended for relaxation

Unstable WiFi connection

The view is really fantastic from the rooms and restaurant. The restaurant is really of the highest quality - definitely a reason to stay on its own. The room we stayed in was clean and comfortable with wonderful pine cabinetry, furniture. Super helpful and friendly staff

There is nothing to not like

Large terrace

Wifi didn't work for the whole stay (4 days). Inacceptable!

The staff was really nice and helpful and the breakfast was quite tasty. The view from our room was brilliant and overall it was quite a pleasant experience.

The Parking lot is quite tight if you're driving a long car (like a mid-size Executive Saloon car or a SUV). The bathroom is a bit tight for some.