Good internet connection, great staff especially Irene was very nice and welcoming during breakfast

The location was great, so was the outlook.

The rooms were extremely dated. The carpet is old and dirty. The walls are so thin, you could hear the rooms next door and even noise from the reception 2 floors down.

Staff are amazing. And there is complimentary hot drinks at the lobby 24/7. And it was very clean.

View

Nothing

Wonderful views, comfortable room and great balcony. Delicious breakfast with locally sourced items. Friendly helpful staff.

Nothing

Beautiful views from the property. The staff were wonderful and attentive. The rooms were clean but not sound proof (but this was very common at other places I stayed in Switzerland).

Although the location is good (only 7 mins from the train station), it is a hike getting up to the hotel. I didn’t mind it though (saw it as a good workout lol)

La terraza y las vistas.

El baño un poco antiguo.

staff very friendly and helpful

property is very dated and needs a refresh

The best thing about the hotel was the breakfast. It was a large and varied offering. The beds were also comfortable and the bathroom was clean and in good working order.

There was no air conditioning in the room was a total surprise. The room's balcony was directly behind the large hotel sign in front of the hotel. The hotel was located up two very steep inclines and we were unaware of this otherwise we would have arranged for a pick up at the train station. We had to haul luggage up very severe inclines including the hotel driveway.

Fanastic place, amazing location. Hearing cow bells every morning was a Joy. Staff were exceptional & the breakfast "basket" a great novel idea.

NOTHING, It was all good. way beyond better.

A terrific view! Friendly, clean……..great breakfast. Excellent room on the 2nd floor facing right into the Jungfraujoch. Close by good restaurants. Generous amount of hot water for a good shower after wondereren.

Can’t think of anything.

View from room is just exceptional. Hotel and rooms are very nice . Hotel provides free pick up n drop from a Wengen station. Nice staff .

We were very lucky and got upgraded to the fourth floor suite! How blessed were we!! The views from the balcony were stunning, the size of the room was perfect for a weeks stay, it was clean and so quiet at night, even with the window doors all open. The ambience of the whole hotel from a warm welcome upon checking in, friendliness of all the staff, the breakfast, the flowers, the outside seating… And the location made it a wonderful jumping off point for many hikes or to just enjoy the quaint village. We felt like this was home away from home. Thank you for the perfect week!

The weather was a teeny bit hot and sunny while we were visiting. This was wonderful for Mountain View’s and hiking… but I tend to sleep hot and the room got a tiny bit hot during the day, so a little fan to help circulate the air would be so helpful. The hotel provided free coffee and tea in the lobby 24 hours a day but having a little plug in kettle to make hot water in the room would also be nice for us early risers who don’t want to disturb others guests. Neither of these minor details would stop us from staying there again. We’d definitely go back in a heartbeat!! I think this is one of the best hotels in the area. Thank you again for making us feel so welcome!

Quiet, clean, 5 minutes walk to train station. Hotel overlooking green valley and hills. The scenery is refreshingly beautiful.

The location was ideal for getting around.

Nothing.

Location was prime! Concierge staff were all very helpful and informative. The facility had games available for us to use on a day it was raining. There are several rooms for leisure which was very comfortable. Breakfast was very filling! Kitchen staff were super attentive and helpful

Having two single mattresses to make a queen bed was uncomfortable. No fridge in room we couldn’t keep our wine chilled. And bathroom needed an update… minor things. But would definitely stay there again!

Excellent, healthy breakfast, friendly and helpful staff, beautiful view

Shower was inconsistent (intermittently would turn very hot for a second before turning back to regular temp), washer and dryer took 2.5h each

Good location, 5min from the center on the hill, with a breath taking view. Great breakfast with good options. Friendly staff for check in and in the restaurant. Terrace out front with the view, amazing to just relax and have a drink. Clean room but quite small.

Small room. Lack of storage space in the room and in the bathroom. A little pricey but it's Wengen...

The staff were helpful and friendly. Breakfast fabulous. Great location and panorama left us speechless.

The bathroom design not fantastic and a bar fridge would be welcome.

 The staff was exceptional. Irene was one of the servers and she was great. Victor and Andy couldn’t have been better. The double panorama view is fantastic.

We had the priviledge of using the Director's suite on the fourth/top floor of the hotel - with unbelievably good views - sofa in sitting room makes into another big bed - we believe there's a kitchen up there too. The hotel does B&B style in the summer with evening dining in the winter for skiers. The smorgasbord for breakfast was extensive - plenty to eat before the day's activities - they bought in some soya milk for me. There's a fridge in reception area with honesty sheet for beers etc taken and supplied by the hotel. A short walk down the road there's the super Italian Da Sina Ristorante - but book to avoid disappointment - lovely staff and great ambience and food cooked fresh to order. The staff are kind and friendly and do their utmost to help you make your stay what you are looking for - rooms cleaned daily, towels checked and replaced if used, everything looks and feels clean - whilst the Jungfrau smiles down on you and the colours of the mountains change from sunrise to sunset - occasionally you become aware of a mountain cow bell. On request a electric taxi will take you and your luggage from the station up to the hotel and on the return. Wengen is car free apart from practical deliveries by electric vehicles - you may even get to see a delivery by the valley helicopter! The hotel also has a library, well equipped games and tv room and another communal lounge - and a free pen! We were there for the annual Mendelssohn Music Festival - and got to meet a number of the professional performers at breakfast! - the Festival is a MUST! WE LOVED EVERY MINUTE !

Who would be that hard to please!!?? It was perfect for us in every way.

The hotel was great but what made our stay exceptional was the staff; Viktor and Irene were just magnificent and went above and beyond. Thoroughly recommended.

The room with the mountain view indeed has a spectacular view! Every morning we would look outside and be amazed how beautiful the mountains are. 10/10 would recommend to go with the mountain view room. The staff were super helpful from check-in to check-out. Thank you so much!

Breakfast was good, but could use more options.

very helpful staff