Hotel Palazzo Alexander
About this hotel
Nestled in Capannori, this attractive hotel for £77 per night is a fantastic choice for your next trip. Hotel Palazzo Alexander is a historic building in the centre of Lucca, with easy access from Porta San Donato. Rooms come with free Wi-Fi and air conditioning, and the staff is multilingual.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Family friendly
Map of Capannori
Reviews
4.5/5.0
Excellent(1,102 Reviews)
100% verified reviews
10.0
Smukt stilfuldt hotel
ALT var fint!
8.0
Posizione e colazione
Problemi col parcheggio. Poi risolti
10.0
Friendly staff, great spacious room, and views of Lucca rooftops!!
The bed was uncomfortable.
10.0
Staff were lovely and helpful
10.0
The service at Palazzo Alexander is excellent, very friendly and very efficient. The staff are always welcoming and attentive to the guests' needs. The breakfast is one of the best I have encountered in Italy and it was a pleasure to return and see that the hotel excellent standards are being maintained
Nothing. The hotel is a short walk from the centre, but equally it is convenient to some of the car parks outside the city walls
10.0
The staff was exceptional. We were greeted warmly from the start. The breakfast was fabulous. Checkin and check out were both smooth. A taxi arranged by the hotel arrived promptly to take us to the airport.
NA
8.0
Very friendly, very caring staff and a good breakfast
10.0
Great location and exceptional staff who couldn't do enough to enhance our stay.
9.0
Great location, extremely helpful staff, very elegant hotel, good air-conditioning
A garden or outside terrace would have been nice but it's a minor quibble
10.0
Attention of the staff was amazing. All needs catered for
8.0
Staff great, location good, good breakfast with gluten free options
Bathroom in junior suite Madame Butterfly needs updating. Shower screen had gap at the bottom which leaves a pool of water on the floor. Jet bath outdated- needs replacing
9.0
Staff were outstanding, very helpful. Location was great.
10.0
Wonderful location. Charming hotel and very attentive and friendly staff.
10.0
This hotel is inside the walled city of Lucca and is completely charming. The hotel manager was the best in our two weeks in Italy. We received recommendations on restaurants, a concert, where to rent bikes. All of the staff was helpful. The cook to order breakfast was delicious and delivered hot to the table. We would be pleased to stay again at a future trip.
Nothing could have been improved on - we were delighted.
8.0
Extremely friendly and helpful staff, who made out 1-day stay feel like home! I loved the way my car parking was handled! Thank you!
8.0
Well situated hotel with a charming garden.
10.0
The hotel was WONDERFUL! Beautiful, in a perfect location and with the most wonderful welcome! a true joy!
The hotel was perfect in every way
10.0
Such friendly staff. And a fab. location and breakfast
N/A
10.0
Cannot recommend this place enough. The hotel is beautiful and in an excellent location but the main selling point is the staff who went out of the way to make our stay comfortable.
10.0
Our favorite stay during our 2-week visit to Italy. We enjoyed Prosecco from our balcony overlooking the rooftops of Lucca. Wonderful staff, especially Roberto, who provided us with exceptional customer service. Outstanding breakfast too!
7.0
The staff went overboard to help us be comfortable at the hotel. Special thanks to Roberto, Mario and Gabriel.
The breakfast offered was good with yoghourt, eggs, delicious cakes, and coffee. If you visit by car, there is a gated garage around the corner from the hotel.
Although the hotel is in the middle of a walled city, I wouldn't rate it to be a 4 star hotel. The feeling of the room was that everything was used and old. The parquet floor had some missing pieces. The toilette was so close to the wall that I could touch the wall with my knees. We were expecting something better for an accommodation.
9.0
very clean and Mario at the front desk was always welcoming and tried to help everyone out giving advice on where to go and always tried to look after all customers as quickly as possible. rooms were very clean, water was perfect in the showers and overall a very pleasant stay
10.0
The staff was fabulous especially Roberto and Mario who helped us with many Suggestions and reservations. The property very charming and clean.
Our only complaint was that one of the three bedrooms that we had only had a small tub with a sprayer that made it difficult no shower curtain
8.0
We had the suite with the fabulous bathtub with jets..and a view. couldn’t have been better! Staff,owner. very nice and welcoming..lovely breakfast.
nothing.. all good..
8.0
The location was convenient, the room was beautiful with the necessary amenities. Owner and son were friendly and took good care of our needs. Breakfast was nice served in very sweet and cozy sitting room. We felt welcomed and in very good hands
The room setting was a bit awkward, lacking hangings and good spaces for our luggage. Also the old cute gentleman responsible for breakfast orders was not communicative at all, no English. Inspite of his good will it was a bit annoying at times and not fully in line with the otherwise very good service.
6.0
The location was very central. The man on reception when we arrived was very helpful and friendly and gave us good tips, eg he told us about the weekly Puccini concert, which we went to and it was fab. The room had everything we needed.
Our room and bathroom were a bit small for the price. We booked quite late, maybe that was why. Breakfast was less plentiful than other hotels we stayed in in Tuscany although they were 3 stars and this was a 4 star.
9.0
wonderful staff and lovely building
FAQs
How much does this hotel cost compared to others in Capannori?
The average price for a rental in Capannori is £85 per night. This rental is £8 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Palazzo Alexander. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Palazzo Alexander pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Palazzo Alexander?
We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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