The Westin Palace, Madrid
About this hotel
Located in Centro, this attractive hotel for £69 per night is a great option for your next break. This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Centro
Reviews
4.3/5.0
Excellent(1,130 Reviews)
100% verified reviews
10.0
Outstanding facility and staff. Great location. Its restaurant and bar are excellent and a surprisingly good value.
We couldn’t stay there longer
8.0
la ubicación
que NO funciono el aire acondicionado, ningún dia .
en la hab 686
10.0
perfekt läge i Madrid. fantastisk service, rum, städning, miljö o frukost
10.0
Un trato que va mas allá de lo estrictamente profesional. Que agradecida estoy con la amabilidad y el servicio. Mi hijo estaba tomando antibiotico y este tenia que conservarse a una temperatura y el servicio del hotel se encargó de todo. Me subían el antibiotico a la hora y esperaban a que se lo diera a mi hijo y se lo volvian a llevar.A parte de esto, todo, tanto la comida como instalaciones, excepcional.
8.0
The room was clean and comfy. Staff were friendly and helpful. The room was spacious and clean. The toilet was huge and clean.
8.0
We have stayed at this hotel 4 times last year so we very much the location and the comfort.
This time we got a newly renovated room.
Unfortunately two restaurants located in the hotel closed (the sushi and the Chinese restaurants). The rooms facing the side or the main streets face a lot of noice, windows do not offer a lot of noice isolation. Housekeeping staff is not very polite ! When they knock on your door the door opens at the same time not leaving any time to respond !! Something which is unacceptable. All other staff is very friendly and helpful.
9.0
La atención prestada por Raquel, para darle una sorpresa de cumpleaños y hacerle pasar una estancia inolvidable a nuestro familiar. Su ayuda y todo el servicio y atenciones prestadas, han sido de primera. GRACIAS
4.0
El personal, muy atentos y profesionales
Esta en obras, esto no es serio, a las 8 de la mañana ya estaban trabajando, ruidos constantes
10.0
The room and cafe bar and facility
None
10.0
The service is amazing. Andrea y Jaume at front desk. Exceptional service. Bell Captains the best.
There is loud noise when doors close on other rooms. Its neccesary to correct that.
10.0
Excelente ubicación el desayuno contaba con diferentes opciones y la habitación estuvo genial
La remodelación!!
7.0
El entorno es maravilloso y la elegancia se saborea.
No me gustó que está muy poco iluminado.
9.0
Great hotel with amazing amenities in a central location in Madrid
Unfortunately the hotel was undergoing maintenance and we were given a room close to where maintenance is happening and hence was noisy all day
6.0
الموظفين متعاونين بلا إستثناء . وموقع الفندق ممتاز لاغبار عليه ويعتبر من افخم خمس فنادق في مدريد .
للأسف فندق بهذا الحجم والفخامة وهذا السعر لا يوجد شطّاف ولا حتى بيديه ولا طريقة محترمة للإغتسال . أغلب الفنادق المحترمة والتي أقل من هذا الفندق أصبحت تعتمد هذا الشيء في مراحيضها وتوفر المياه بطريقة أو بأخرى .
الإفطار كان كارثي أولاً فكرة الشيف الذي يطبخ لك البيض سيئة جداً والطابور سخيف وتنظيمياً غبي جداً في منتصف القاعة !! ثانياً قالوا لي أن المطعم مستمر للساعة 11 دخلت للمطعم الساعة 10:20 لأجد كل الأطباق فارغة !! وكأنهم لايريدون التجديد لتوفير بعضاً من المال .. كلمت الموظفين على عدة أطباق أنها فارغة وتستمر المماطلة حتى ينتهي الوقت ليقولوا أغلقنا المطبخ !! طريقة رخيصة من فندق عريق ذو إسم تاريخي . مديرة الإستقبال إنصدمت من ذلك وألغت الفاتورة واعتذرت وكانت مذهولة من صور الأطباق التي صورتها لها والتي أرفقتها في هذا التعليق .
10.0
TODO GENIAL
UNA AVERÍA EN EL ALCANTARILLADO QUE HACÍA RUIDO CUANDO PASABAN LOS COCHES
4.0
It’s pretty.
Our $50 breakfast was horrible! The roasted potatoes didn’t arrive, & neither did the orange juice. The pastry basket, was 2 ROCK hard rolls. The selection of jams & jellies was 2 bottles of olive oil.
10.0
Great place
Nothing
10.0
La ubicación me parece fenomenal, así como el desayuno es verdaderamente bueno y el servicio en el restaurante me encanto. Lo referente a la habitación me gusto es confortable con una vista espectacular y el servicio muy bueno
El Gimnasio me hubiera gustado un poco más de aparatos para realizar otro tipo de rutinas, pero en general me agrado
9.0
The wait staff at breakfast and the bar.
The shower was small.
10.0
Huge luxury hotel welcoming and comfortable.
N/A
10.0
Every thing
9.0
Location, Food (Chinese Rest.) Room
Nothing
9.0
Beautiful grand hotel centrally located in the art museum triangle. The Jr suite was spacious and very comfortable.
10.0
It was beautiful and in an amazing location
10.0
Everything was excellent. 😊 thank you for making our stsy great with your outstanding service
Staff and friendly environment
Breakfast was amazing
Location was great
9.0
Friendly and accommodative staff, great location
10.0
The bed was so comfortable. It was peaceful. The staff was very welcoming.
9.0
The Palace is a classic, older hotel in a very central location in downtown Madrid. it’s downstairs area is lovely and it has a selection of restaurants in its common areas.
The more modern appointments took away a bit of the flavor of the former hotel.
8.0
Excellent location, beautiful building, a true 5-star hotel
can’t say really
5.0
Location is great, breakfast location is magnificent as well as the breakfast itself
The room was not cleaned on one of the days, the shower handle was sticky throughout the stay, the overall feeling in the room is that it is not as clean as it should be.
FAQs
How much does this hotel cost compared to others in Centro?
The average price for a rental in Centro is £70 per night. This rental is £1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Palace, Madrid. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Palace, Madrid pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Palace, Madrid?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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