Sofitel London Gatwick
About this hotel
Located in Horley, this attractive hotel for £47 per night is a fantastic option for your next vacation. This 4-star sustainability award winner hotel is linked to Gatwick Airport's North Terminal by a short, covered walkway and easy connections via monorail to the South Terminal.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Horley
Reviews
4.2/5.0
Excellent(13,911 Reviews)
100% verified reviews
1.0
地理位置方便
非常糟糕的入住体验,一开始试图以远高于booking订单的价格要求我付款,后来又说找不到订单,离店后又通知booking我没有入住。我向booking投诉此事也没有任何反馈。我建议通过booking预定这家酒店前要慎重考虑。
8.0
Location and comfort.
Reception staff not too welcoming with a couple of exceptions.
But perhaps they were understandably annoyed by the behaviour of some guests.
3.0
Very helpful staff.
The mechanical noise on the upper floors made it impossible to sleep. The hotel offered an alternative room but again located on the higher floors. I had a very early flight and had a terrible sleepless night.
10.0
Excellent service and very clean rooms.
Very expensive in the restaurants
9.0
Very friendly stuff. Terminal Noth straight ahead.
Comfortable room.
Really quiet.
9.0
Quiet room.
Maybe the food was over cooked
10.0
Close to departures. Everything was excellent.
There was nothing to dislike
10.0
Rooms are very nice and clean , staff very friendly and helpful.
Amazing restaurants at the hotel , will always come back
9.0
Nice clean comfortable room. The staff were really helpful and friendly we will definitely stay again.
10.0
Flying on holiday
Nothing
3.0
Location and a comfortable bed
Dirty. Bathroom really awful in terms of cleaning. Newly decorated but carpets not hoovered, surfaces not properly cleaned.
10.0
The bed was amazingly comfy!! Literally best nights sleep I’ve had in a long time, will be hard to return home to my own bed!! Runway view was amazing also
Some staff in the terrace bar/lounge were extremely rude and stuck up, made me and my partner feel like we didn’t belong by treating everyone with respect and friendless and then giving only us really dirty looks for what I can only imagine was a swipe at the fact we looked a lot younger than a lot of the other diners.
10.0
Wonderful staff and beautiful suite
10.0
Large room with runway views. Very comfortable bed.
Had to ask for bottled water that should of already been in the room.
8.0
Proximity to the airport.
10.0
The staff was amazing! Lovely hotel, great people, great food. No complaints at all!
9.0
Good hotel, located within a 2 min walk of Gatwick North Terminal. Lots of choice for food / drink options within the hotel. All the staff were very friendly.
10.0
Great location for the airport. Comfortable and super clean throughout. All of the team were really friendly. Highly recommend
Nothing
10.0
Very convenient location, lovely, helpful manager and comfortable, clean room
10.0
Choice very good and staff helpful
The temperature could have been warmer.,we.had a early breakfast and the food was still a low temperature
9.0
Fab location - loved the club lounge drinks & view - good food at Chinese in the foyer
Over priced
9.0
Just superb
The ambience/food/staff
10.0
Staff were very helpful, room was very clean and modern and very quiet, perfect before our early flight the next morning and within walking distance to the terminal.
7.0
Everything was great
Our bedrooms were next to tramline and hotel specifies that building is sound proof.
I woke at 6.30 am but my sister in law in the room next door was awake from 2 am and couldn’t go back to sleep (not good)
8.0
Location perfect comfortable bed and room
All good
6.0
Lovely room
Noisy, I was kept awake all night by the planes! You’d think the hotel would have better sound proofing. Also ordered room service which arrived cold and late as went to another room
7.0
Room was next to the monorail which ran through the night.
10.0
The bed was amazing!!
Every thing was good
10.0
The location couldn’t have been any easier just perfect and will be using it again in the future
10.0
Super Lage am Flughafen und der Bahnstation
Betten ein Hit, Zimmer sehr sauber, es war alles da!
Frühstück reichlich, schöne Auswahl
Es ist ziemlich teuer, vor allem auch die Konsumation im Hotel - ich bekam aber einen 10% discount voucher, was recht nett war!
9.0
Clean, comfortable and value for money
An observation. During our stay there was a fire alarm. My husband is deaf and just about heard the room alarm. Perhaps alarms could have flashing lights
5.0
Good location
Expensive
1.0
Location, good quality bedding We stayed in queen superior room for an overnight stay dues to delays and I chose Sofitel due to the location. The hotel room was a really clean and presented well. The staff were very nice.
Fire alarm going off and get evacuated at 2am in the morning. No explanation, no sleep after… feel they should be more like the premier inn and offer compensation.. There seems to be problem with the temperature control in the room. The bedroom area was super warm for comfort and the aircon was very noisy. Then the alarm went out in the middle of the night. We evacuated from the hotel. There were no one to direct the guests or provide any explanation. The guests all stood right outside the hotel for a while as there was no direction provided for the appropriate evacuation location. If there was a true emergency, it would've been a real chaos. When I checked out the next morning, there was no explanation neither did they ask how our stay was only saying having a good day.. I was quite disappointed with the handling of the situation not to be communicated or offered a gesture of goodwill.
6.0
Location
Lifts
9.0
Room well located and comfortable
nothing
9.0
Location to terminal , just great , comfort and good rooms .
10.0
Clean and modern
Nothing
10.0
Perfect location,friendly and helpful staff.
FAQs
How much does this hotel cost compared to others in Horley?
The average price for a rental in Horley is £48 per night. This rental is £1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sofitel London Gatwick. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sofitel London Gatwick pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sofitel London Gatwick?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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