The staff were very friendly and very helpful. There was a mix-up with our booking, but as they were sorting it, they gave us complimentary drinks, and it was sorted in minutes.

The rooms were very dated. The bath has either burn marks or rust in it. There was paint coming off the walls and plaster. For what we paid, I thought it would be better decor and facilities.

Nice location. Friendly staff. Very clean. It’s a series of townhouses nicely connected. Has a traditional feel. Excellent breakfast. Close to Victoria and Albert museums.

Rooms a bit small. Not enough elevators. The halls are like a maze. Somewhat difficult to find your room.

The single room was a little on the small size. I am quite small and slim but the bathroom was a tight squeeze. Bedroom was very comfortable, quiet and well equipped. Breakfast was excellent. Staff were very attentive despite being so busy.

The size of the lift must pose a threat to patience levels of weary travellers

Location Bar Single room adequate

No coffee in room Witnessed the bar manager being very unreasonably rude to an American visitor regarding her meal I checked out at 8:30 am in the morning and still haven’t received my £50 deposit taken

The location, room and bedroom were not clean, I found poo on the bed.

Poo on the bedding

Location is spot on

Breakfast to the room was nearly an hour late , the phone in our room did not work , staff were slow and ill equipped to deal with complaints , check in was botched , I received a bill for another guest with the same surname , no room service after 11 due to staff shortage

Location was good

Room given to us was a bit small especially with our luggages in it. Being on the ground floor, there was no view...when we open curtains you can see straight through cars and people passing by. Too pricey I reckon. Nice restaurant though and cute old hotel.

The reception team on check in were attentive and so were the bat staff

When we got to our room there was a welcome card with a free drink with someone else name on it, a window that we were unable to close for the whole stay so very cold in room, the bathroom smelt damp and the hairdryer didn’t work. Unfortunately on our last evening we got stuck in a lift at the back of the hotel and no one answered the alarm, we were stuck in there for a long time before someone finally came and got us out!!

Excellent breakfast Great location for the royal Albert hall

Air conditioning in our room was very noisy

Very clean, our room was super quiet and the deep carpet along the hallways really helped to keep noise to a minimum. We asked for a twin room and despite constantly getting a worrying message ‘we will do our best to accommodate your request’ we were given a twin room. Much relief. Housekeeping topped up supplies daily and did an excellent job. The window opened which was much appreciated as many hotels have sealed windows and air con has to be used. Reception staff were professional and courteous. The hotel is in easy reach of the Royal Albert Hall (why I was there) and the History and science museums as well as being near tube stations.

There wasn’t any bedside lights so reading in bed was either by the main ceiling spotlights or not at all.

Central location

Dated & old. Tiny lifts, smelly water

The Staff was outstanding!

Rooms are a little small. But I guess that’s London.

Comfortable bed, excellent helpful staff, superb location

London prices. But that's London!

Konum olarak muhteşem çalışanlar güler yüzlü temiz

odalar ve yataklar küçük

Die relativ zentrale Lage in Kennsington sowie zur U-Bahn war gut für unser Event

Die Zimmer zur Straßenseite sind extrem hellhörig, da die Fenster kaum Schallschutz haben. Das Hotel ist ziemlich altmodisch und teils sehr abgewohnt. Daher finden wir das Preis-/Leistungsverhältnis nicht gerechtfertigt. Aber vielleicht ist es für Londoner Verhältnisse sogar günstig?

Fantastisk personal. Rent och fint. Bra sängar och bästa kuddarna jag haft på hotell. God frukost med många alternativ. Snygg inredning.

Skulle velat ha krokar på toaletten för handdukar.

Quarto pequeno mas bem melhor q o anterior . Localização excelente e pessoal mto educado e disponível

Tamanho do quarto e banheiro

The room and the bathroom were spacious. The beds were super comfy with enough pillows. The hot water was really hot and the water pressure was strong. The room we had was on the main road, but we were not bothered by any noise from the cars on the street or people on the sidewalk. The hairdryer didn't work on the first morning there. I put in a call to the front desk and the issue was solved by a replacement within a half an hour of my call. Breakfast was plentiful and good. The a la carte items were a nice addition. Every staff member that we interacted with was welcoming, friendly, and accommodating.

It seems as if the room was only partially renovated. The beds/bedding was new, but the carpets, curtains, and desk could use an upgrade. The safe in the room did not work.

Smukt hotel med flotte og gode faciliteter. Meget venligt og hjælpsomt personale, som sikrede vi fik et godt ophold. Morgenmadsbuffeten var britisk og rigtigt lækkert, og baren ligeså. Hotellet ligger lige ved stationen, og det var let at komme frem.

Lang kø til morgenmaden, som ikke var op stor nok til et hotel med så mange gæster. Rengøringen vendte bare lagenerne, hvilket måske er at springe over hvor gærdet er lavest.

Nice friendly staff, good breakfast, clean rooms

Rooms on the small side, booked a premiere room and had to upgrade because felt claustrophobic

Muy bien ubicado y es muy completo.

It was clean, perfect location, very comfortable bed and rooms, very friendly staff, incredible decoration and omg INCREDIBLE BREAKFAST

Nothing

Personnel accueillant et arrangeant, chambre propre et spacieuse, pas de bruits. En plein Londres, c’était parfait. Je recommande.

Local

Nao tinha opção de lanches/comidas na cafeteria, somente bebidas

Beautiful architecture, Slept well , Great location for Royal Albert Hall.

Room was in need of some attention

The entire hotel staff from front desk to breakfast room to housekeeping were great! Very professional and helpful. We stayed 6 nights and were always welcomed. Also, the hotel was spotless. This made an immediate good impression. Someone is always dusting, sprucing things up, or wiping a table top. Also, fresh pitcher-dispenser of cold water for guests at entry desk makes the front desk experience more relaxing.

Radisson Blu Edwardian Vanderbilt is Not for the disabled or anyone with mobility issues. I requested two rooms with showers since my friend and I are concerned for fall-safety in the bathrooms. We needed just typical walk-in/step-in showers and are not confined to wheelchairs. Only one of these rooms with walk-in shower was provided. It seems that this hotel has ONLY One room that has "handicapped/wheelchair bathroom," Per Floor!! The Edwardian Vanderbilt Hotel is recently refurbished and designed with no provision for mobility issues of guests, merely a token (one wheelchair accessible room per floor) to fulfill modern legal permits for occupancy. Strangely, one room that was offered to my friend, with a handicapped shower on the top floor must be approached by walking up a flight of stairs after the last stop elevator (lift) exit! My friend decided that she would accept a room with the deep tub bathroom, in order to stay on the same floor as I. NB: There is not a walkable ramp into the hotel; I am mobile, walking with a cane (stick) but am writing this for others who have any mobility issue. The front steps (8 steps) must be climbed or descended for entry or exit. Not for the faint-hearted in a slippery cold rain. In my review to the hotel I made a specific recommendation that they petition the historical preservation office to install a small glass elevator (lift) to the front entry. I have seen this in a few hotels and public buildings. This would not change the facade. Another issue was the quality of the food served as dinner in the dining room. It was ordinary frozen food warmed up. Nothing was freshly prepared, a real disappointment.... Breakfast was ample; however, foods never changed for all 6 nights' stay.

L'emplacement était idéal. Petit déjeuner très bon très varié excellent . Personnel très gentil et attentionné .

Premièrement chambre vraiment petite Deuxièmement je n'ai pas aimé leur manière de traiter un litige, nous avions payé sur Booking la totalité de la chambre trois jours avant notre arrivée . L'hôtel nous a facturé une deuxième fois une somme de 850 €. Erreur de leur part ils n ont pas vu que nous avions déjà payé ! Nous avons dû attendre 10 jours pour un remboursement et aucun geste commercial de la part du responsable. Très décevant

Excellent location, lovely and helpful staff, room was really nice and spacious as well.

La posizione è eccellente

L'acqua calda arriva dopo averne fatta scorrere tanta. Uno spreco

Location, receptionist was lovey and helpful

Ignored at bar - went somewhere else for Drink

Location

Room was freezing cold the first night. Had to use the towels to contain the draft coming in the sash window, heard another member of staff pass a comment to another guest that the heat was broken but had since been fixed

Posizione

Moquette e riscaldamento. Struttura datata.