Location

The hotel was generally clean, breakfast was really nice, and location was excellent.

The bed was extremely uncomfortable, and the room was not cleaned over the 3 nights (just a turn down and towel replacement). Our bed clothes were just thrown on the floor and an acrylic nail had snapped off in our bed. The bar was packed, with no standing or sitting room, but you could not make reservations. It was also double the price of all the surrounding bars and restaurants.p The staff were pleasant, but nowhere near the standard as advertised. The pigeons were overrunning, as the noise was constant, which could be solved with the local birds of prey experts. The breakfast was the best thing about our stay, but we were left with no tea or coffee after the first one.

Extremely friendly welcome. Great facilities with exceptional cleanliness. Good attention to details with extra touches such as the eye mask, ear plugs and dressing gowns supplied.

Room was close to staff area which was regularly used and a little loud when opening/ closing the door.

Great location. Period property. Good features

Rooms very small and cramped. Not good value for money. Reception staff were very unwelcoming and rude. Bathroom tiny and needs updating. Only one bedside lamp. £300 per night was not good value for money.

Location

The bathroom was very tired and had some rather worrying marks on the toilet seat.reception staff were very nice and helpful however out first introduction to the place was through the cellar bar and the woman that was running that was very curt and rude and extremely unhelpful .We had booked the cellar for dinner in the evening but after that encounter decided it to bother and booked a table across the road for dinner .I don’t think that would have been the only dinner /lunch booking you would have lost due to her manners of lack of them .unfortunately breakfast was in the same area the cellar bar and she really was a very rude woman asked us for our breakfast order or should say demanded then didn’t allow us to complete our order before repeating the incomplete order back to us then sighing when we said no please let us finish the order .she came into the breakfast room giving us all a very loud warning the buffet food would be removed in 10 mins and did so concurrently everything two minutes….it will be closed in 8minutes ….it will be closed in6 minutes …this did not make for a very good relaxing breakfast at all .I’m not sure what form of training she had because she filled my partners coffee cup up to the rim thus not allowing him to add milk .

A well appointed en suite room. Lovely toiletries. Excellent location and it was quiet despite central location.good choice at breakfast. Staff friendly, knowledgeable and. Helpful.

Nothing

Ok

The history behind the building, the attention to detail. Excellent choice at breakfast, comfortable bed

Not a very relaxing start to the day, as the local refuse collection at around 6am, where the local bars and restaurants have their bottles removed