Hilton Garden Inn London Heathrow Airport
About this hotel
On the eastern perimeter of Heathrow Airport, Hilton Garden Inn London Heathrow Airport is a 5-minute walk from Hatton Cross Underground Station. The modern hotel has a 24-hour front desk and an international restaurant.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of London Borough of Hounslow
Hotel in London Borough of Hounslow
Reasons to book
Includes essentialsGarden, Kitchen / Kitchenette, Air conditioner and more
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££££
Reviews
4.1/5.0
Excellent(3,412 Reviews)
100% verified reviews9.0
Hatton Cross was close and easy to get into London and also the airport. Like the toiletries supplied. The double glazing meant we could see the planes but not hear them, which was an initial concern.
Only 2 teabags per day. Would have liked more. Didnt have options for pillows as only had the feather/down pillows and found them too soft.
3.0
could not have lunch, because nobody was able to serve the table. waited 25 minutes and left. It takes too long to arrive from aiport.
service at restaurant and bar. comunication with airpot
10.0
Food in restaurant facilities and very comfortable
Nothing
8.0
Close proximity to airport
Very tight for four people
8.0
Staff were very good and made everything so easy.
It was as we needed.
10.0
Got upgraded upon arrival for free and made to feel highly valued appreciated and respected 10 out of 10 for customer service and satisfaction
4.0
Location was good. Otherwise nothing stands out in particular.
Reception called me a taxi who charged me more than what the receptionist said it would be. I expected legitimate taxis to be recommended by the hotel and was disappointed. Lighting in the room was harsh and the facilities were old and tired.
2.0
The bedding and pillows.
ROOM: At 11 a.m. Monday, a fire alarm went off directly above my head in my room, emitting a screech above 120dB for a second. I have been dealing with tinnitus my adult life and have been very careful not to be around, especially very loud percussive sounds like gunshots and high-frequency, high-decibel screech sounds. My tinnitus was improving over time until 11 a.m. Monday. This set me back years in my struggle with tinnitus. Now, I hear the sound of a kettle squealing in my ears, and it hasn't let up since this incident. This could have easily been avoided by slipping a warning note under the door the night before. The front desk person just said we do it every Monday. I'm unhappy about that, and it ruined my stay and was and is awful, it's a quality of life issue. In the US, you could get sued for that.
RESTAURANT: The other thing I wasn't happy with at your restaurant, Jack's, was the green mold on my hamburger bun, which I, of course, sent back. The server apologized and asked if I'd like something else. Ugh, no, I was totally grossed out.
BREAKFAST:Also the omelet maker at breakfast was using the same utensil for the raw ingredients (eggs) as the cooked ingredients. I pointed this out to him, and he just shrugged. You'd be shut down by the health department for that here in the USA.
This is a hotel for international travelers in London, not Mumbai!
9.0
Helpful staff
No information provided about how to get there from airport. A cab from T3 cost 27GBP
4.0
Location
Hidden service charges , noise from the room next door Kept us up half the night
8.0
nice clean hotel on the edge of Heathrow. having a car is the best way to get there. shuttle bus is available but transfer time could add another hour to your trip. rooms are nice. i didnt use the facilities as a quick business trip but the bar looks a nice place. small coffee shop on site. parking for the night is £15. hate it when hotels charge for parking but you cant get away from it at hotels around airports now adays.
9.0
As always the staff were welcoming, the room was comfortable and very clean The breakfast buffet had lots of options and was plentiful.
We regularly stay at this hotel as it is very convenient for the airport and the nearest tube station. It is also possible to walk from the T2/T3 long stay car parking to the hotel as it is located very nearby.
The hotel shuttle bus (NOT RUN BY THE HOTEL) was very late (as usual). However, the proximity of the tube station means the underground is a much more reliable option for getting to all terminals at London, Heathrow airport.
9.0
Just a short walk to the underground to get to terminals, but has a shuttle service as well. Dinner was good, breakfast very good. And even though we were right under departures, there was very little noise (and Heathrow shuts down at night).
Nothing comes to mind.
10.0
Nice and clean
10.0
Locatie
Niks
9.0
The breakfast buffet was phenomenal!
There was another very large guest group that were treating the dining room like a gala, making social media videos, being very loud and a bit disruptive. Wish something could have been done. But the hotel did its best.
10.0
Ideally placed for a preflight staying.
7.0
Excellent location for the airport. Staff were friendly and the food prices very reasonable
8.0
Gym 24h
Faltaba crema para hacer los waffles
9.0
Very close to Heathrow airport. Close to a Tube stop which was very handy to take into Central London. Great for watching aircraft.
No complaints.
9.0
Arrived from Australia, staff were very accommodating. Great breakfast next morning at the hotel.
Nothing to report.
8.0
Proche du métro , bus et aéroport
9.0
Great location, staff very friendly and helpful, proximity to tube station was great and allowing early check in brilliant.
Nothing
8.0
Great overall hotel with a comfortable room and nice views of the airport. The staff at the reception were very kind and helpful.
The lift and room access key cards - so confusing and I could almost never get the lift key card work.
9.0
the room was very comfortable and quiet. The breakfast was particularly good, the egg station, fruit and porridge.
nothing
8.0
N/A
9.0
Great room and breakfast. Friendly staff and close to airport with shuttle bus connections. Would book again.
10.0
The hotel is close to the airport and the subway. It is clean, everyone there was friendly and the food at Jack's was very good
It took some time to figure out the faucet handles in the shower
9.0
L'emplacement était très pratique pas loin du métro qui est très bien desservi.
Le personnel de l'hôtel est très serviable, à l'écoute de nos demandes.
8.0
Room and breakfast
Shorter wait time waiting for the shuttle bus from airport to hotel
7.0
员工服务及地理位置
硬件设施，特别是厕所里的设施
10.0
We did not take breakfast, we stayed with family overnight. Good hotel, lovely staff, enjoyed the restaurant meal.
5.0
breakfast
rooms need a freshen up, small beds, bathroom needs upgrading.
8.0
Felt spacious, up to date, clean. Couldn’t hear any of frequent planes passing over head, when in the room.
5.0
Bit tatty, not great value for money
4.0
Breakfast buffet is amazing and complimentary.
Should provide complimentary airport shuttle. Really hard to find hotel when exiting Hatton Cross Underground station. Need signage!
7.0
on arrival the staff were friendly, the decor was stylish and the rooms were modern. The bed was comfy the room was a good size. The 24 hour shop at reception was really handy although a little over priced. Check in and out was quick and easy, they ever offered to book me a taxi to the airport.
The bar area was small and lacked a welcoming feel. The restaurant is the only one around and closed at 9pm which I wasn’t informed of at reception meaning I had to order in a pizza from close by which the staff said they couldn’t help me with. I found this disappointing especially as they didn’t have a night menu. The bar also closed at 10.30pm on a Saturday with nothing else around locally such a shame.
10.0
The staff they were incredible so refreshing to meet staff that are so devoted to their guests
Liked everything
8.0
Location and convinience of knowing the tube station is just around the corner.
Size of the room is small for 3 adults.
FAQs
How much does this hotel cost compared to others in London Borough of Hounslow?
The average price for a rental in London Borough of Hounslow is £113 per night. This rental is £58 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn London Heathrow Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn London Heathrow Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn London Heathrow Airport?
We found 10 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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