SO/ Sofitel Mauritius

SO/ Sofitel Mauritius Hotel in Bel Ombre

About this hotel

Nestled in Bel Ombre, this lovely hotel for £375 per night is a fantastic choice for your next break. Situated on Mauritius’ southern coast, this 5-star resort offers views of mountains, lagoons and the Indian Ocean. It features a private white sand beach and there is free WiFi throughout the hotel.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Bel Ombre

Nearby attractions

SO/ Sofitel Mauritius

3.8

Good(316 Reviews)

Hotel in Bel Ombre

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

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££££

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Bel Ombre

Nearby attractions

Reviews

3.8/5.0

Good(316 Reviews)

100% verified reviews

8.0

Jan 2024

Amazing staff within a superb location

Lovely location with a Robinson Crusoe feel. Amazing pool Welcoming and attentive staff especially Élodie and Raf who offered to keep the room after checkout time.

Some aspects could do with a little renovation, especially in the rooms, some furniture were a bit tatty, towels and sheets could do with a replacement.

4.0

Nov 2023

Average - not bad

Staff and room service food

Not 5 stars level hotel and the beach is not good for swimming and the food at the breakfast and dinner is average

5.0

Jun 2023

Quite good

Breakfast was good

The Room did not meet our expectation

5.0

May 2023

I was dissatisfied but good overall service

If it had just been a normal day, then i would say it was good. But it was a special day for my parents. So please read the comments below.

I've booked the hotel as my parents are celebrating their wedding anniversary and it was also my mom's birthday. I have called before to check if everything was ready and the lady i've spoken to confirmed that everything will be ready, we are going get a cake decorate the room...but when my parents went there, the room was not ready and my parents did not go like 1hr earlier, it was just about 15 minutes. There was no decoration, no cake to cut. It was supposed to be a special day for them !!! So that's my only dissatisfaction. I was planning to come again but because of that i will not come. I thought paying more would mean better service it was not the case.

9.0

May 2023

Superb

Big pool Spa included, water activities included (kayak, stand up paddle...) Very nice staff and welcoming Indoor and outdoor bathroom, outdoor bathtub

Nothing much

2.0

Apr 2023

The worst hotel we ever been too through the whole world..

Horrible service .. No proper management Dirty restaurant , staff put trays of used plates with all remaining dish of people next to people tables.. Which feel vomiting and cut apetit.. Despite asking to change table they never did so Same in the Takama bar for lunch The bar is like an open kitchen which washes all dishes and used plates with remaining food are placed on the bar near tables for lunch… We went to celebrate our 10th anniversary.. We requested for a cake (at cost) and a table set up., The reception informed that they should provide all these nothing to worry., They never provided the cake not the table setting and destroyed our celebrating day.,, AC is room was not working Bad smell of detergent in the room No wifi in room Refrigerator not working.. A tub outside very dirty .. Not worth a 5star rate.,, It’s a hotel to be rated a 4star only due to the nice garden and landscaping n their massage therapist.. Else poor and disgusting hotel

10.0

Apr 2023

Great stay

The resort is so nice and calm. The hotel staff are very welcoming and helpful specially Divya and the whole teams.

3.0

Mar 2023

Very poor for the price we paid.

The staffs were nice and helpful. That's all

The room was not clean and old.and some of the stuffs such as tissue holder broken. The fridge furniture had spider webs and very dirty. The sea water was red from the mud coming from a small fresh water source.

10.0

Feb 2023

Exceptional

This place has a beautiful vibe. Calm and joyful. There is a great sence of privacy. The staff is very honestly happy and true, no falce smiles. The rooms have such great design, you don´t even want to leave the room:-) Beautiful walks in the gardens around. Great masages, great instructor in the gym, who is very accurate. And oh - the food is awsome! This place is worthy every cent!

You can get big winds or currents at this geographic position. So swimming can get a bit limited. But everything else is simply so great you don´t mind not to be wet every day like a fish :)

8.0

Jan 2023

Very good

Beautiful expansive grounds and very nice snorkeling spot. I loved the big separate showers in bathroom as well as outdoor shower

Hotel getting old. cracks on terrazzo floor and basins. They could have made an entrance to the outdoor shower. Then you don't mess room when you come from the sea with sand etc

7.0

Jan 2023

Good

Situation is amazing, very nice spot. However very windy by the beach. Food was excellent and staff very helpful.

Spa was very disapointing, Overall, this hotel needs a refreshment ... some renovations needed.

1.0

Jan 2023

Bad

Nothing

Property is old..needs serious renovations,rooms are badly equipped.We stayed 4 nights and aircondition was hardly working that we had to request pedastel fan and slept 4 nights in a fan.Room services are super slow.We had to call several times for everything.No proper cleaning of the rooms ,No refill of coffee and tea stations.Overall very bad stay at the property.Will not recommend it to anyone.

3.0

Dec 2022

Saudi/Arab visitor... Don't book اهرب من هذا المنتجع

-The staff was very friendly, trying there best to help us ever brought a large in-door fan to fight against the heat. There is a delay in services but I believe its from either the resort is understaffed or its staffs are overworked. The most friendly staff member was Mr. Raj (1-point) -Unique amazing location, feels like a walk through a forest and the beach is clean (1-point) -The dine-in room service is ammmazing 10/10 so delicious, and so good from pizza, pasta, burger, club sandwich to desserts (1-point) -العرب، والمسلمين الحمام في شفاط (على الجهه اليسار 🤦🏻‍♂️) That is it 3/10, the rest of the resort is GARBAGE المكان بالعربي "زبالة"

-There A/C should be called Heating system as it has NO cold air system. Good luck trying to have a good night sleep during summer time (Not recommended to visit the resort during Mauritius summertime from Oct - Feb) -The suite is very dirty from sand, ants, and best of all in-door geckos (as I said due to delay of services, the staff will not come to your assistance in getting rid of the gecko so I had to take action on dispose 2 of them) -The breakfast buffet is low in diversity, I strongly believe they only made the buffet suitable for the Europeans (so Arabs, Asians, and Africans you need adjust your diet according to what europeans eat) -Complementary water, you have to ask for everytime. -Even the refrigerator cooling system is weak, so if you need to drink cold water and cola, you need to order ICE with your room service. -They DON'T TRUST YOU to pay for your room services, and laundry during checkout, so they will ask a deposit of 9000Rs upfront to cover for your services (so in return don't trust them with anything they say) -You have to call them multiple times, if you need a service like laundry, complementary water, housekeeping, baggages delivery during checkout.... Overall this resort should never be put in 5-stars filtering seach in booking, I have no idea how they are 5-stars and on similar category as Shangri-La, well someone didn't do there job properly

5.0

Dec 2022

fair, not as well as expected

its a family hotel and it might be good enough for some people

raj was the best there and other 2 cant seem to remember their names, not all staff were friendly but most are okay and to be honest I didn’t get my 5 star treatment although ive made it clear many times but it seems to me that theres some lack of understanding, rooms were not getting cleaned well they always miss on something like not giving you towels or leaving a dirty cup. the location is a bit tricky since the south side has more wind that would interfere with swimming and tans, also you need like a 50 minute or more drive to get to good locations with restaurants and shops

5.0

Dec 2022

Passable

Most of the staff were very nice. It's a beautiful part of the island.

The manager was very unhelpful, when I had a doubt over their currency conversion rate he told me there's nothing to be done and walked off and told the staff to deal with me. Check-in took over 30 minutes! The sauna and steam were also out of action but the property hadn't advertised this. It's super expensive. A glass of wine is double or triple what you pay outside the resort.

10.0

Oct 2022

Exceptional

Amazing hotel with amazing location!

6.0

Oct 2022

Good resort, but the beach was windy.

Comfortable and specious rooms, very nice personnel. Mini bar free of charge, nice outdoor shower and excellent breakfast. Rooms are equipped with very good sound system and TV channels, where you can watch your favorite sports events, which is not very common in such resorts.

Beach was very windy and hardly usable, no matter how sunny it was. The beach itself is nice, well maintained and equip by the resort, but due to its location it is often windy. The rooms have very nice outdoor bath tubs. Our was perfect, however, we noticed that the one in the room next door was in poor condition and there were people accommodated in this room. So there is a chance that you may be "unlucky".

9.0

Oct 2022

perfect for getaway.

very private. perfect getaway. friendly staff.

meals were very expensive

7.0

Oct 2022

Good

Staff friendly and dining was good

Room was not ready at check in. About 1 hour late

6.0

Oct 2022

Pleasant

Food could be better

No cuisine was good

10.0

Oct 2022

food mediocre, hotel is fine but not special, staff lovely

rooms are nice but a bit tired

extremely windy so not a good place for relaxing on the beach

7.0

Sep 2022

the wind was very strong and there is only 1 medium size pool. no one was swimming. the staff was very helpful and frien

modern , nice outlay , beautiful greenery

the tiles in the room were old and stained

8.0

Sep 2022

Very good

Location is beautiful. Free water activity and good breakfast

Dinner is pretty bad. Even after paying for an expensive buffet, even water was not included.

6.0

Sep 2022

Pleasant

Team is so friendly

The view from room is so different than picture. There is no green grass and bathtub is in bad shape

8.0

Sep 2022

Our stay at So Sofitel Mauritius was pleasent.

Our stay at So Sofitel Mauritius was pleasent, there are a few points to make and travelers be aware: -the resort is big and you need a golf cart to move around, elders take care. -all water activties are free! so is the items in the room bar/fridge, refills twice a day too. -somehow all lights in the bathroom work together, all on or all off. You find that annoying if you are sharing the room with a partner and you wake at night to take a leak. -housekeeping was excellent. Always on time, listen to your needs. -there is no ATM on resort grounds. and the credit card machine don't accept all cards. -all attractions in the south/south west are close by, 30 mins at most. -I hate to say it, but the resturant food is ok at best. I would like to thank Deviy, Rag and Tania from staff for kind hospitality.

FAQs

How much does this hotel cost compared to others in Bel Ombre?

The average price for a rental in Bel Ombre is £375 per night. This rental is £0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SO/ Sofitel Mauritius. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at SO/ Sofitel Mauritius. Enjoy the water!

Is SO/ Sofitel Mauritius pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SO/ Sofitel Mauritius?

We found 15 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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SO/ Sofitel Mauritius

About this hotel

Amenities

Map of Bel Ombre

Nearby attractions

SO/ Sofitel Mauritius

Hotel in Bel Ombre

Reasons to book

About this hotel

Amenities

Map of Bel Ombre

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Bel Ombre?

Is parking included with this hotel?

Is there a pool at this hotel?

Is SO/ Sofitel Mauritius pet friendly?

What amenities are available at SO/ Sofitel Mauritius?

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