Gran Hotel Diligencias

Gran Hotel Diligencias Hotel in Heroica Veracruz

About this hotel

Located in Heroica Veracruz, this attractive hotel for £18 per night is a fantastic choice for your next vacation. Located in the Historic District of Veracruz, this hotel is a 10-minute walk from the coast of the Gulf of Mexico. It offers an outdoor pool and massage center.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Heroica Veracruz

Nearby attractions

Gran Hotel Diligencias

4.3

Excellent(1,973 Reviews)

Hotel in Heroica Veracruz

5-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more

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££££

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Heroica Veracruz

Nearby attractions

Reviews

4.3/5.0

Excellent(1,973 Reviews)

100% verified reviews

8.0

May 2024

It was nice!

Nice atmosphere, beautiful building!

I would like more lights in the room!

9.0

May 2024

Aniversario

Ubicación y el personal

El elevador. Muy viejo, desentona totalmente con lo hermoso del loby, deberían de restaurarlo

6.0

Aug 2023

Please make sure the bathroom by the pool has some airfresher

That closed to the everything

It’s ok to spend the night but has a a smell like old buildings

8.0

Aug 2023

great place motorcycle friendly

big room

noise from the plaza until 4 a.m.

10.0

Aug 2023

I"ll be back again

The rooms are super confort and clean, the workers are Kind and the swimming pool is amazing

I didn't like that cleaning staff knocks the door early to ask for laundry so that interrupt my sleep

8.0

Aug 2023

Room must be upgraded!! To much fungus on the bathroom and they need to clean cooners

Location

As we arrived to our assigned room 210, before sitting on the beds, We inspected the bed sheets and we found human hairs on the bed sheets. So, we decided to inspect the bedsheets more in detail. As we checked the beds, we found few stains on the bedsheets and pillow cases. I called the front desk and requested to have housekeeping to come back and change the sheets, and they did not come. I then decided to take a shower while waiting for housekeeping and to my surprise, the first flow of water out of the shower was dirty black and muddy. I asked my husband to go down and talk to the front desk and request a room change. My husband went to talk to the front desk and they decided to change our room after my husband showed them the pictures and video of the condition the room was left in. I’m attaching photos and video of the bedsheets and bathroom. Please review the info with the hotel.

9.0

Jul 2023

Superb

Staff always kind and helpful!

8.0

Jul 2023

Very good

Rooms

Personal front desk

9.0

Jul 2023

Great experience in an old world atmosphere!

I truly have nothing to complain about! The staff kind & polite, the breakfast buffet delicious & too many food choices on the table! The wait staff attentive & clears plate as soon as you set it aside! The bed & pillows comfortable, I ended up staying another night! Plenty of hot water to fill the bathtub, all around worth every dime I paid! Ooh located right in the Centro area across from a beautiful park where they have out door concerts, dancing & festival activity on weekends!

No complaints at all

3.0

Jul 2023

Poor

The location was excellent

There weren't towels for the face and hands, and there was not a carpet for the shower, so slippery the floor. It wasn't worth it 😕 too old, and air conditioning has a lot of noise .

8.0

Jun 2023

Nice hotel, but false promises about their amenities

Big rooms, clean, nice balcony view

Business center doesn’t have computers and printers, shuttle service is false, you have to leave your passport at the front desk and pick up until checkout just to receive the remote control for the tv. Internet is bad.

6.0

May 2023

Nice place for a quick weekend.

Great location in the heart of town. Semana Santa can be noisy but our room was quiet in the back.

Property was a little older and we couldn’t really use any facilities but it was ok.

10.0

Apr 2023

excelente

location! food

el aire acondicionado en las áreas comunes

8.0

Mar 2023

Very good

The location on the Zocalo is great. Our room was facing the side street and very quiet. Breakfast was very good. The staff very helpful.

7.0

Feb 2023

Brautiful hotel with charm and history - very comfortable and great staff.

the room was lovely and the stay was very comfortable. The staff were super helpful and attentive - especially Frank on reception who was very professional and friendly.

The location is very central - facing the square and the restaurants there had live music until late (00h40) which meant a late night. Not the hotel’s fault as they aren’t responsible for their neighbours.

7.0

Dec 2022

Good

The location in the center of the city

The swimming pool didn’t have water, but anyways there was a very loud private party.

10.0

Oct 2022

Very good location

The location is perfect, the staff was very friendly and the price is unbeatable

It's possible to hear conversations from outside the room xD

10.0

Oct 2022

Exceptional

Everything it’s a beautiful old grand hotel the Buffay breakfast is delicious the staff very nice my room gorgeous with a bathtub and a beautiful view out of my little balcony

9.0

Sep 2022

Mexican night at Diligencias Veracruz

The location is awesome, facilities and decoration are great in general. Room size is amazing. Hotel's restaurants are delighting.

The morning shift staff was, in my opinion, arrogant and inefficient. There was a strong cleaner odor in the room's toilet. Frontdesk staff should be adjusted/increased on special holidays, they were having a hard time.

10.0

Aug 2022

The hotel was very non intrusive, safe and profesional

Location, location, location

The front desk staff could use a little training in customer se ice.

10.0

Aug 2022

Loved our time there 100%

Right in the center of the Zocalo the main place for all the restaurants and live music

Rooms could be updated to be made brighter decor

10.0

Aug 2022

loved it

very elegant

all was great

5.0

Jun 2022

I’ve stayed here many times, maybe I got a “bad room” but felt run down and not worth the price

right on the zocalo, very central.

The old polyester comforter, the broken toilet seat, water shooting out of taps when you turn them on. Feels very run down. Breakfast not included this time.

10.0

Jun 2022

Exceptional

The beverage and the food, delicious and very good quality inside of EL ESTRIBO Restaurant. The attention from the employees, was excellent and so kind from everyone there, It was a very good experience. Without hesitation, I will be back very soon

4.0

May 2022

Sorry but moved to another hotel the next night

Location on the old square in the city is very scenic

The hotel is very dated. The rooms and the especially the bathrooms need refurbishment.

6.0

Apr 2022

ok for location, not nice rooms at all

location

very basic rooms and toiletries for a hotel supposed to be of relatively good quality

10.0

Apr 2022

Exceptional

People very nice and helpful, I like the location, is close to everything i like..

7.0

Mar 2022

great value, great location in heart of Centro

location. rooms blocked out street noise

bed & pillows uncomfortable, curtains & bedding tired & worn.

6.0

Mar 2022

This hotel could be a real gem if it were maintained better, owner should invest in new beds, etc.

Location on a main plaza in El Centro and architecture of building. Room was clean and spacious, staff was friendly and efficient

This hotel needs some TLC, most everything in the hotel is old and worn. Bed was too hard, hot water/pressure was inconsistent, towels were old and the place needs a general "face lift".

5.0

Mar 2022

needs improve facilities and train the employees

location because is near to different places

Facilities are gettin old. elevator needs light, there are mosquitos, needs renovate the bathroom is not safe for old people, I selected this hotel because they have refrigerators but they removed and I had problems to maintain insulin because they didn’t have ice. there are not service attitude.

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

The average price for a rental in Heroica Veracruz is £31 per night. This rental is £13 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Gran Hotel Diligencias. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Gran Hotel Diligencias. Enjoy the water!

Is Gran Hotel Diligencias pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Gran Hotel Diligencias?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.

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4.3

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Gran Hotel Diligencias

About this hotel

Amenities

Map of Heroica Veracruz

Nearby attractions

Gran Hotel Diligencias

Hotel in Heroica Veracruz

Reasons to book

About this hotel

Amenities

Map of Heroica Veracruz

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Gran Hotel Diligencias pet friendly?

What amenities are available at Gran Hotel Diligencias?

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