El personal del hotel, muy amable La habitación es muy básica y confortable Muy limpio. Su ubicación es buena, ya que te queda todo cerca. Si volveríamos. El desayuno de cortesía estuvo muy rico

Que la iluminación del baño era muy baja.

clean and easy to navigate

the restaurant area was warm , please put A/C or a fan

Location is good, central and close to many attractions. Great views of the Pico de Orizaba Staff was great when I wanted to swap one of the rooms

Maybe a more variety in the breakfast

The location provided access to many popular attractions within walking distance. The breakfast was delicious and someone served your meal and drinks. The staff was accommodating and friendly. The parking garage a few doors down was a safe place for our vehicle.

We booked a deluxe double bedroom and we were given a room with two twin beds. This may have been because of having a pet, but we paid extra for a nicer room, which was not offered back to us. The rooms on the street side were very noisy with the traffic and the wings restaurant next door.

It is a good hotel with free parking close to the city centre (10 minutes by walk). There are several nice restaurants and cafes around. Nice view onto the city through full wall window. The breakfast was excellent.

Free Wi-Fi virtually did not work.

Great location, amazing views from the balcony, decent breakfast and very helpful staff. I had originally booked two nights and ended up stsying for four.

Perfect view overlooking Xalapa. Concierge attendant was amazing knowledgeable and hospitable. Staff was kind.location and price was great. The balcony was breathtaking.

All was good. Breakfast was okay.

The shower