it was in a great spot and it was really nice

nothing

Towels that were supposed to be white were gray and stiff. Internet didn't work. Apt divided into 2 units with thin wall between the 2 and could hear everything.

Place was very comfortable. We were leaving on a cruise and it was close to everything we needed.

location

air con broke for 2 rooms - told owner may no offer to reduce - 2 of 4 rooms were so hot no one slept in - one of rooms was vacated and he slept with his little brother - the cleaning lady in the morning knew what the issue was - went straight to the fuse box in front of us and showed us the fuses had tripped - the owner tried to blame us saying we opened windows - we absolutely did not open a single window!! in fact the opposite several were open when we arrived and we closed them all!! - it was 35% and no air con equals no sleep and a horrible stay - the 2 rooms that worked were great - but to just dismiss the situation was very poor from the owner - and i had stopped previously - oh and then they double charged us for all 4 rooms - they charged twice for all 4 rooms - they sorted after a few days but we were another 10 pounds worse off as it was done through paypal as they said they couldnt reimburse the card they double charged!!

very clean and great location.

shower a bit small for plus size people.

Very close to the port and easy walking distance.

Nothing

It was very easy to check-in. Even my arrival was late so the staff confirmed from me. Washroom was excellent , above than expectations.

Drinking water should be available on arrival.

great location

not a fan of remote entry always nice to meet the people and bed not great.

Breakfast was as expected, location of property was very good, central with lots of restaurants on the doorstep,

Potential for noise from restaurants on the doorstep.

Close to train station

Cafeteria for breakfast not in the same building as sleeping quarters - no taxi service from train station at 12:30AM as both my flight and train were delayed by over 2 hours - had to lug suitcases by myself - luckily a young girl also on train helped me and found the place with her cell phone - I had no cell phone

great position for cruise , great value

needs updating

Excellent location for restaurants and a walk along the seafront. Easy to walk to cruise ship terminals bus stop.

Nothing. For the price paid it was good value.

Nothing

Not the same like it shows on the picture

The place is smack in the middle of town, within walking distance of both the main street and the sea. The B&B is comprised of, at least, 2 apartments, of which several rooms provide the accommodations. Each apartment has a common area.

It is not easy to find a parking space in the vicinity, mostly in summer time. Also parking house for pay are not so well signaled, but that's not an issue with the B&B, someone else should fix it.

Room was nice and clean. Good location, 30 ~ 40 minutes walking from cruises arrivals/departures. Hosts are very nice and keen to manage guests requests.

I would suggest to align to standard in terms of checkout timing: 10:00 it's a bit to early if compared to 11:00 or 12:00 to other structures of the same type.

Beautiful and clean rooms, recently renovated. The room feels cozy and welcoming. The host is adorable and always available for any question I have! Highly recommend if you want to enjoy your vacay in the heart of Civitavecchia

It’s location and cleanliness.

It is not well marked and difficult to find. Our taxi did not know where it is and dropped us a few blocks away making us carry all our luggage down the streets.