Novotel New Delhi Aerocity- International Airport
About this hotel
Situated in New Delhi, this lovely hotel for £12 per night is a fantastic option for your next vacation. Located at a 7 minutes’ drive from the Indira Gandhi International Airport, Novotel New Delhi International Airport offers 2 family-friendly dining options including a 24X7 Sports Bar. Free Wi-Fi is available throughout the property.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of New Delhi
Reviews
4.0/5.0
Good(5,331 Reviews)
100% verified reviews
6.0
Location, near the airport
The staff were not cooperative at all. I paid extra payment without a well explanation.
8.0
Location
Waiting time upon arrival for almost 1.5 hrs at the lobby due to the suit was ready for the guest. Not acceptable for any guest specially for traveling from international destinations with long flight.
10.0
Location
Staff
Cleanliness
NA
9.0
Cleanliness, polite staff
Nothing
6.0
Cleanliness in general.
The staff in the bar was very helpful and positive.
Very happy that Novotel helps to employ differently abled people.
We walked up to the check-in staff to ask about availability. He said that there was none, even if it showed so online. Seemed as he did not want us to stay. After booking through an app online, we actually saw that there was availability. The same person did check-us in but did not bother to explain his initial rejection or apologise for his behaviour.
4.0
I ordered a cake for my husband's bday which never arrived.. staff was very untrained and not very friendly.. room was not at all baby proof or even sage for kids.. very disappointing experience
2.0
Not much
Smell of cigarettes in the room despite requesting non smoking room. Veeery slow and lengthy check in process. Receptionist attempted to copy my card details....
8.0
Room and breakfast
Location
10.0
Breakfast was great, service was excellent and room was very clean.
Room was a bit small
5.0
Apart from the location nothing much is that great
Rooms are smaller than any other relevant property, to get to the lobby it takes around 10 mins of walking as the lifts are designated at one place only. The corridor is too claustrophobic. If you order food through swiggy or zomato you need to walk to the exit gate and collect which was very annoying atleast they can allow them till the lobby. The room service horrible its take minimum 30 mins to get anything even if you need water bottles or extra towel.
10.0
Close to the airport, very comfortable, at better price than the other adjoining hotel I stayed in before. I definitely recommend it, would stay again if transferring in Delhi
10.0
Staff is fantastic! So hospitable and helpful! Particularly the concierge crew including Suresh Kuman, Ambreesh and Neelansh from front desk! Such a friendly atmosphere, so welcoming, it feels better than home!
Nothing.
10.0
Отличное расположение. Отличные номера. Отличный сервис и персонал. Вкусная кухня
5.0
Room were clean and well maintained
Staff is not active . Made numerous calls from US and transit about my arrival to Delhi but even reservations wasn’t answering the call . I had to call dining to talk to room reservations . Very bad customer service
10.0
Very kind and helpful personnel
Little noisy outside
10.0
Excellent hotel close to the Airport. Very clean and comfortable rooms.
I had an overnight stay so all went well.
8.0
Very convenient for the airport.
10.0
Convenient/ airport
None
9.0
Staff was courteous
10.0
Amazing
Nothing like that
8.0
Very good staff and great food
N/A
5.0
I needed a room to rest for 4 hours between flights.
Location is good, 10 min from airport.
Good aircondition, comfortable bed but too soft pillows (need to add medium and hard ones)
Too much time wasted in check in, although all details are provided through Booking.com
Slow reading receptionist - do some training on check in speed.
Bell-man wants to talk much - it was 1:00 am and I had to tell him twice that I do not want to talk.
Insisting to bring my bag inside the room, I had to ask him firmly to LEAVE IT AND GO.
I finally succeeded to catch two and half hours befor next flight.
Too much noise at a night club that is open directly to the reception, next to front desk. VERY LOUD MUSIC. Not suitable for a traveller catching a night in a hotel near airport.
Airport hotel need to learn how to handle travellers.
9.0
Good
Good
8.0
Location was great, rooms were clean.
In room dining staff should have been more courteous.
3.0
According to price point it was not good at all. Staff is also not good at behaviour. At this same price one can get big and clean room with breakfast at some other nice hotels in aero city but Novotel, I am not recommending to anyone. They show very nice photo of their reception but rooms are very small and not cleaned.
According to room and service price is very high. Not clean
1.0
Gym/Pool Area I like the most during the stay
Bad Customer services Receptionest Hangup call on me so many time. Upon arrival they put me in room which is stinky and with bad view I can only see the walls with no cement on it’s the back side of hotel. Upon request to change the room they took 4 hours to change my room with me calling them 9-10 Time to get update on my request they not even call me back when I requested to speak with manager staff hangup call on me. Really bad customer services I must say and on arrival no one greeted me nor a drink is offered. I asked for water on arrival never came. Breakfast options are very less to choose from. They need lot of work to be on the standard of 5 Star Hotel list.
8.0
Staff
Nothing
FAQs
How much does this hotel cost compared to others in New Delhi?
The average price for a rental in New Delhi is £31 per night. This rental is £19 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel New Delhi Aerocity- International Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel New Delhi Aerocity- International Airport. Enjoy the water!
Is Novotel New Delhi Aerocity- International Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel New Delhi Aerocity- International Airport?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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