Mercure Hyderabad KCP Banjara Hills, An Accor Hotel
About this hotel
Nestled in Hyderabad, this charming hotel for £16 per night is a great option for your next vacation. Centrally located in Banjara Hills, Mercure Hyderabad KCP Banjara Hills- An AccorHotels brand offers spacious rooms with city and lake views.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Hyderabad
Reviews
3.9/5.0
Good(962 Reviews)
100% verified reviews
8.0
My stay at Mecure Hotel was really good. We had gone mainly for our visa work The Vfs office was hardly 5 mins away. Locationwise perfect. Rooms are big and the services was A class. The staff was really helpful and friendly. I would take this oppertunity to mention the name of Noor whose hospitality I liked the most. Breakfast was excellent and had a wide spread. The rooftop restaurant is also good. Definately would recomend to stay at this property.
Nothing really.
4.0
We stayed here for one night in January 2024 and had made online booking for a room with Lake facing. We were on a holiday.
LOCATION:
Autos are the best public transportation and practically we experienced no auto driver knew of this hotel and its location. Continuous use of Google map was required.
RECEPTION:
The reception area is small and as a result, while we were waiting for check-in formalities to be completed, we were asked to sit on a table meant for bakery products sales counter.
STAFF:
We had a feeling that the majority of staff at reception looked under training staff – though courteous, had little experience for fast check-in and guiding tourists about various tourist spots, directions and approximate cost of transport. Guests have to depend on Uber booking to get to desired tourist attractions, but there are places like Charminar area where possibly no Uber car will venture to enter due to congestion of vehicle and pedestrians traffic.
ROOMS:
Rooms are decent in size with comfortable beds and bathrooms.
ROOM RATES:
We booked this hotel in preference over Taj’s Krishna even though rate at Mercure was higher than Taj Krishna. We booked based on our experience of staying Accor group’s Mercure hotel in Spain and Australia. We were highly disappointed.
9.0
People, service and desired comfort.
Need little maintenance of lift and certain few coz property getting old these attention should be prioritised.
8.0
Good and polite staff
Noisy when Aircon is off
10.0
Appreciate services of the team @ the hotel, very friendly, trying to go extra miles in supporting the guests. They deserve a round of applause for being guest friendly team. I will surely use this hotel if ever I travel to the destination again.
Linen is worn out completely, hotel needs to urgently look at that to maintain their standards, HK needs to verify room cleanliness as I found a used mug from previous guest behind the curtain.
5.0
House keeping was not that good
Food was good
7.0
Rooms are spacious and comfortable.
Food was not good.
9.0
Excellent hotel
9.0
Staff are extremely well trained,helpful and has a good attitude . Food was good. Rooms were clean.
Only issue was that i found the room too cold and i could nt turn down/ off the AC.
10.0
very polite and helping staff, Clean and big rooms. Mr. Jayvant at the reception was very exceptional in his work.
2.0
So so
Dinner food was very bad. They cheated in the billing by charging twicely CGSTand SGCT
8.0
Ambience.was good, facility was clean and well maintained.
Front desk staff could have been more polite and customer friendly
8.0
Front desk good services
In bath area drain was very worst
9.0
Breakfast selection was brilliant. The omelette stall and Dosa/Parathas were our favourites. Very pleased with the staff overall. The front office staff were very polite, helpful, especially Arnak and Srishti. The General manager Parag was exceptionally caring.
A swimming pool presence would have been nice. Bar facilities on the 12th floor could be improved.
10.0
I came in to Hyderabad for a for a surgery. The service from every single staff from the manager to their drivers were so heart warming and exceptionally pleasant the entire time. I left feeling overwhelmed with care and concern and I have made two smartest decisions of my year, one to do surgery in Hyderabad. Two, to stay here. Worth every penny and more.
8.0
The cleanliness of the hotel and the room is good. The facilities provided is ample.
Check-in to be more flexible
6.0
Food
AC was not working.inspite of informing
Not rectified
8.0
clean rooms and rooftop restaurant
glass water bottles not able to carry
10.0
the service and smiling faces of staff ready to help
none
8.0
Breakfast was sumptuous with a lot of variety
Television wasn’t working in Room 509
Water pressure in the bathroom shower should be better and the shower area corners should be cleaned better.
10.0
I had booked the room for 3 nights but had to leave suddenly after 2 nights due to an emergency. Booking was on a "no cancellation" basis through booking. Com. Despite that, the front office Manager was understanding and kind enough to not charge me for the third night. The ability to take discretionary decisions and be empathetic to your customers is what service is all about.
Room service could have been much better. Even after telling them what to bring , they kept forgetting and had to go back and forth 3 times just to complete a simple order. This means they are disorganised, no one is listening and no one is bothered. There is no system in place to double check if the right order is being served. Someone takes the order, someone else receives it in the backend, some else prepares it, someone else puts it together on a tray and yet some one else brings it. No one talks to each other. No one cares a dam to check with the person who took the order, whether everything on the tray is there , which the customer ordered? This smacks of inefficiency, carelessness and stupidity and needs to be corrected.
4.0
they allowed us for late check-out
they overcharged us. they said they’re going to process the reversal on my card, but never happened.
FAQs
How much does this hotel cost compared to others in Hyderabad?
The average price for a rental in Hyderabad is £31 per night. This rental is £15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Hyderabad KCP Banjara Hills, An Accor Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Hyderabad KCP Banjara Hills, An Accor Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Hyderabad KCP Banjara Hills, An Accor Hotel?
We found 12 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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