Breakfast was excellent with a very good menu to choose from and well presented. The bedroom area itself was fine however the scoring reflects the negative of the room. Staff were all very friendly and helpful.

Scoring reflects a rather "tired" bathroom despite sone new tiling around the bath itself. Simple things like paint marks on the floor, a loose cover to the handbasin plumbing and some old adhesive foam on the back of the door - such a shame

the staff were so welcoming and helpful

nothing

I liked the location it was quiet and within easy reach of places to visit, the breakfasts were very good plenty of choice. also very friendly pleasant staff which is a big plus.

The only thing that could be improved is the decor which is looking a bit dated and general maintenance, example in all our stay no wall lights worked, a big crack in the washbasin also broken tiles underneath and floor sunken in places, also the bed frame was coming apart, one of the days also the door had not been locked after cleaning… But overall these things would not stop us staying their again.

Comfy and quite room, nice garden, close to Stonehenge.

Breakfast could be a bit better with fresh fruits and vegs, especially for kids. Maybe honey instead of jams. Main item was pork for breakfast which we dont use it But not such a big problem anyway.

Very friendly, really nice stay and breakfast was really good

The staff were very friendly and welcoming!

Comfortable room, bed. Lovely in-house restaurant. Appreciate the buffet breakfast. Love the in-house dogs too. Staff are very helpful.

Need to climb stairs.

Nice big desk in large bedroom to work from. Good wifi and ample parking. Good location for Andover and Salisbury area.

Although it was clean, there was quite a bit of dust that appeared when the curtains were pulled. Hot Breakfast buffet was very disappointing, all overcooked and appeared to have been sat on the hot plate for hours, though bread was fresh and conserves plentiful.

Location.

Breakfast is only served between 6am and 8am and, curiously, this is not highlighted prior to booking! No mattress protector so only the bottom sheet between you and previous occupier's DNA! Old mattress, very tatty-looking furniture everywhere, no one available at check-out and took some time to find someone to check-in. No glasses or bottle of water in the room; carpet could do with a steam-cleaning; heating was not on; stains on bed covers; nowhere to hand towels in bathroom. Maintenance could do a spruce up.

Great welcome ar reception, very very helpful regarding local area, options for food locally and in the hotel. Offered takeaway breakfast, as not having breakfast in hotel.

Menu for evening meals very restrictive. Only vegan, not vegetarian choices.

Breakfast was good, plenty of cooked breakfast to eat plus cereals and toast with various spreads, jam & marmalade. The staff were amazing and could not do enough to ensure our stay was as good as it could be. Could the hotel do with a bit of investment? Yes. Would I return for the service - including being really kind to my dog? Definitely.

There was a problem or two with the shower, which was attended to immediately by Lex. He was fabulous and never seemed to stop working!

friendly , helpful staff lovely full English breakfast

The staff were really lovely and friendly, plenty of parking, and the breakfast was a tasty buffet. Very dog friendly as we had our dog with us. Easy to find and a lovely area to stay. Good price and the bar drinks were reasonably priced. Great wedding/party venue lots of outside spaces.

Mainly a wedding venue, and there had been a big do the night before. We arrived an hour or so after check in and stuff was all over the place. Our room had not been cleaned properly which was a shame as such a friendly hotel but the bed sheets were clean at least. A lot of wooden floors even in the bedroom which for us with a dog was a bit of an issue and the flooring was badly laid in the room which didn't help. Such a shame as this could be an amazing hotel with some TLC and better cleaning.

Accommodated dogs. Had good amenities on the ground. Kids play area and lots of green for the dogs to have a little explore.

The carpet in the room and the hallway was a little dated. Cheeky spider left his Web in the bathroom.

Breakfast was plentiful and a full English was offered even though the site noted it was a continental breakfast,that was a bonus!

Nice buildings but a little bit shabby. Main reception area could do with a refresh. bedroom comfortable but a little run down.

Everything was good staff were lovely and helpful

Jacuzzi in bathroom,good brekfast

A lot of dust,sticky floor in room

clean and tidy with happy staff.

the bed was a metal frame so was a bit squeak and uncomfortable to sit in and watch to

Really welcoming, genuinely dog friendly! Excellent breakfast with good options available. Everything I needed for a welcome overnight stop in my journey. Good areas for exercising my dogs.

Nothing.

location was ideal

shabby hotel with a lack of customer care

it’s location suited me as the ideal place to break my journey

Breakfast was a bit dried up from being kept under heat lamps