Food really good had evening and breakfast meals

Nothing really

It was a short stay during Lay over for 10 hours and was very accomodating

the room wasn't available when I arrived, but I was upgraded only after a considerable wait.

Clean comfortable room

The rooms were not part of the hotel and did not overlook the river as we had expected. The pub did not open for dinner or breakfast while we were there

location

N/A

El lloc és molt bonic, al costat del riu

No disposaven de servei d'esmorzar

Honestly everything. Impressed that the beverages offered are more than 3 each. Other places we stayed allow only 3 of milk, tea and coffee. Location is great and the general size of the place is great value for money. Thank you

N/A

We had no breakfast. Our room had no cupboard which was difficult as we came for a big bday party. And they do not provide cleaning rooms.After a stay of 5 days it feels uncomfortable not to change towels or cleaning the room. I was unaware of this procedure but was told it was written in the booking nowhere did I see this mention.

The above!!!! I liked the location.

Location wonderful right next to the Thames. Lovely beer garden and restaurant. Bar staff friendly and helpful.

rooms were fne and outside space good.

Inside was tatty. Staff behind till for breakfast grumpy and expected to do everything bar cook. 'Service did not start until 9am. our party of 10 were expected to queue individually to order and pay for breakfast whilst till operative also made coffee and brought in orders from kitchen. it is not a cafe but a hotel, if you cannot provide service staff it loses business. we all ate elsewhere for 3 days. bar rang time at 9.30pm on Friday night. same story, poor servive , bad hours. No room service either, beds ummade overflowing bins etc.

Room was lovely and very clean. Beds super comfy. Ate evening meal and breakfast in the pub, both really fresh. Would stay again.

Being completely picky, the only extra that would be nice in the room would be a drinks size fridge.

Location

No evening meal

Staff friendly and welcoming, good-sized bed rooms for family (quadruple room). In a really lovely area.

The bathroom wasn't that big for it being a family room, and although the bedroom felt modern, the bathroom, I feel, needed to be updated..

location on the lovely River Thames was the only plus to our 3 night stay for a family group celebrating an 80th Birthday. Our superior room was nice, but there was no housekeeping (unmade beds and overflowing waste bins) and had a queen not king bed. Bathroom door very difficult to close properly and almost impossible to open from inside. The second room a quadruple was fine bu tiny tv did not work The third room also a quadruple was smaller with a tiny bathroom.

The breakfast did not begin until 9am. The only person apart from one in the kitchen was an unfriendly lady unable to take an order for our our party of 10 unless we queued at the till individually whilst she made coffee/tea and fetched food for other tables from the kitchen. There were no other staff to help,which was totally unacceptable in a large hotel. Our party of ten had no paper/pecils to write out an order. Since we saw how long it took for one couple to order, we paid for only this one breakfast which we left in disgust without having and ate together in a town cafe with waitresses and kitchen staff, for the rest of our 3 night stay. the bell was rung for last orders at the bar at 9.30pm.

Good tea making facilities, and comfortable bed.

Not good soundproofing. Thin walls and noisy doors. I found it difficult not to disturb the people in the next room, when using the shared bathroom.

Beautiful location, clean, comfortable rooms. Very friendly staff. Good food in the restaurant.

Lovely location and surroundings.. cosy rooms and good food

Nice riverside location.

Not well cleaned. In the bathroom, dirt had been squished into the corners of the floor, and the shower unit was covered in limescale. Bedroom carpet covered in stains and badly in need of a shampoo. Room price seems high too, considering breakfast isn't included.

Great location by the river. Staff were chirpy and helpful. Good atmosphere in the pub. It did close early but not a problem

Everything was spot on. An early breakfast serving (starts 9am till 11) might have been good but really not an issue

Bedroom nice. Bed comfortable. Shower excellent.

Free Parking

Location. Beds were clean. Bedrooms good size. Well appointed. Plenty of hot water. We ate in the pub and food was lovely. Host/barman excellent.

The room/apt could do with a good clean, i.e hoover into the corners of the rooms, clean/dust the window frames (cobwebs and spiders) and clean marks off the walls. Teaspoons very tea stained, need steeped. All small things but would have made stay more pleasant/comfortable.

Friendly staff

Terrible room - tiny, the end of the bed was under a fixed desk. Way too hot, with no means of cooling it down. Paper-thin walls. I could clearly hear people talking till 2.30 am.

Lovely location on the Thames path. Sitting by the river after a long walk.

very nice Prob needed air con or fans Very hot in room

no air con

Great location

Hairs on sheets, tired bathroom