central, warm,

tired,needs freshen up and carpet deep clean, things broken, had to fix before could use, doesn’t look like it does in photos, outside area unable to use.

It was a great size for 13 adults, we had so much space and there was more than enough seating for everyone too. The location was great just a short walk away from the city centre and everything we had planned to do whilst there. The house decor was just as the pictures show, it was pretty clean and all the facilities were as expected.

Could have been slightly cleaner but overall it was fine.

location

so many issues! the property is a H&S hazard! lighting, broken floor boards, gaps in the stairs, fire doors that slam etc etc

We loved the house, we all felt very comfortable. We really liked the small touches such as toiletries and plenty of towels and pillows. Location amazing.

Access doors were a little unsecure, heating was difficult to adjust and the TV would not connect to the internet, we raised this but never got a resolution

beds were comfortable & location was excellent

2 forks for a 8 bedroom house. blood up walls, left over balloons canisters left, bathroom leaking downstairs. In general everything wasn't very clean, cans/drink decorations left from previous people. Was hoping after reading the reviews on the hot/cold water in the showers being temperamental they would have fixed it - but no only 1 shower with good temperature water. I found communication quick but very unhelpful. Never known a deposit to be taken & take 2 weeks to be returned & check in process was ridiculous everyone sending selfie's with their ID!

Location is great Size of the place is the main attraction

Showers Lack of cutlery Heat

Property was just what we needed! Perfect location for what we needed. Close enough to walk in and out of town but not too close that we were disturbed by the weekend nightlife!

Hot water system was not adequate to deal with the number of people it’s supposed to accommodate. If one person was showering and an other used an other tap or flushed the toilet in an other bathroom the water temperature in the shower changed to either scolding hot or freezing cold! When there is a larger group of women staying there, as we were…it made preparations for getting ready a little tricky! Whilst we found the place great it was looking a little tired compared to the photos. A minor “complaint” of not all bedrooms had decent storage for clothing. We worked round it but having to go in to other rooms to hang clothes was a little annoying!

unique spacious close to main town

garden in the shade

the themed rooms

a little hard to find

Beautiful house great for families and large groups. Bedrooms and share spaces are spacious and the kitchen is fully equipped. Great location to Bath city center and all the top tourist spots.

The shower water temperature was inconsistent; sometimes boiling, sometimes freezing, sometimes perfectly fine.

the property was amazing. quirky and fun and had so much space. The beds and bedding were luxurious and so comfortable. Excellent location to get to the city centre. kitchen was fantastic with a table big enough for us all to sit round.

nothing at all. The house is brilliant and I recommend this as an option for families or groups of friends to meet up

The size of the property is incredible for a family getting together. The kitchen and lounge were great to hang out in and had all you needed.

It needs to be updated, the furniture and decor is looking old. There was a problem with one of the showers which was written in a previous review, the management company were great at getting it fixed but it was inconvenient to have only 2 working showers on the 1st morning with 11 adults.

great space for a group, good value

nothing we were all happy

Great location.. quirky house. Lovely clean bedding & towels

Could be cleaner, needs a bit of TLC, hall carpet Needs replacing, downnpipe outside is not attached to drain pipe when it rains the noise is awful..in the bedrooms

Even though the building is slightly outdated, it actually adds to the “wonderland” feel. The heating was working, water was hot in the bathrooms and the beds were comfortable. The house was tidy and clean in most areas. Amazing location, just a short walk to the city centre. Lots of cooking utensils and cute tea cups for tea throughout our stay. Each room was unique and decorated well, plenty to choose from.

Hour delay for checking in to the property, the funky light in the lounge didn’t work unfortunately and the dishwasher was full of dishes when we arrived. The front door was quite weak when shut from the outside, as we couldn’t lock the door with the key for some reason. We were slightly worried that it could be forced open quite easily.

Lovely decor, comfy beds, fab location

Not their fault but it was so warm and there were only three fans.

I just want to start by saying ignore any negative reviews the house is what you make it, reading reviews nearly put us off booking but we took a chance and so glad we did, we had an awesome weekend for my mums 60th birthday (June 2021) ages ranged from 9 to 81 and everyone loved it The size of the house was amazing, perfect to spread out in, the boys went in the lounge to watch the football and the girls/children played cards & games in the kitchen Lovely clean bedding and towels provided along with some mini toiletries in each room, dishwasher and tablets too, tea towels, washing up liquid and bin bags all provided Never had a problem with showers or hot water and there was 8 of us showering daily, WiFi worked absolutely fine too No parking near the house at all, it's all permit parking so we got the train and then a taxi to the house only 5/6 min drive, you could walk it but with cases & kids i wouldn't risk the moaning Deliveroo was amazing for delivering food to the house We ate at the Curfew a 3 minute walk away and the food was incredible highly recommended V cars best taxi company around if you need one

The messages from the house indicated that the house was in a quiet neighbourhood & no loud music after 10pm but the house is actually on a really busy road so I'd advise putting children or light sleepers in the bedrooms to the back of the house as it can be noisy

Location

Boiler has a issue and only one bathroom out of 4 had hot water

Holiday didn't happen. 15 people from different tiers! Obviously couldn't happen. Home provider refused to cc. Payed over£1400 for nothing. Unscrupulous home owner who does not care about the neighbours in bath.

Holiday obviously didn't happen, 15 people, 10 from tier 3. Homeowner wanted proof of a pandemic! We couldn't,by law, all meet up and stay for 5 days 18-23 December. They sent a message asking how the stay was going! Actively encouraging people to break government guidelines. Going through credit card as not giving money back. Don't believe booking.com free covid insurance. Will never use again.

As a company we stay in hundreds of properties throughout the year. This one exceeded expectation by miles.

The location was very close to the centre. Within 5-10 minutes you could walk to the Roman baths, Abbey, main shopping area. There were excellent places to eat and get coffee within 1-2 minutes walk. The property itself is very large, the rooms are spacious. There is ample furniture in the living/dining & bedrooms. There were more than enough beddings, towels, toiletries provided. The kitchen was well stocked with cutlery, crockery and utensils. The communication from the hosts prior to arrival was excellent and faultless. The decor of the house was extensive with a lot of thought and effort gone into the Alice in Wonderland theme, lots of nice little touches in every room.

Two of the three bathrooms were unusable due to no hot water. No heating in the basement which meant that floor (comprising of 2 bedrooms and 1 bathroom) was not able to be used. Despite being notified of this issue on the first evening (within 3 hours of us arriving) nothing was done to address this during our 4-night stay. This was incredibly disappointing. The WiFi was passable but not reliable (although bear in mind we were 7 adults with mobile devices so that might have been a contributing factor). The property showed it's age in decor, fixtures and fittings. The washing machine was filthy and could not be used. There was a bad smell emanating from the sink in the kitchen and the utility room housing the dishwasher so on the first night we had to go and buy drain unblocker, which needed to be used daily. The communication with hosts during the stay was not good. We called everyday to enquire when someone would come to rectify the issue with the hot water and heating but no one turned up. On the last day they left space heaters outside the basement (which were not seen until the next morning when we were leaving the property to return home.