Lux St James Park Apartment Central London FREE WIFI by City Stay Aparts London
About this apartment rental
Located less than 1 km from Westminster Abbey and a 14-minute walk from Big Ben in the centre of London, Lux St James Park Apartment Central London FREE WIFI by City Stay Aparts London provides accommodation with free WiFi and free private parking.
Amenities
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Garden
Family friendly
Map of City of Westminster
Apartment in City of Westminster
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Kitchen / Kitchenette, Internet / Wifi and more
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££££
Reviews
3.8/5.0
Good(56 Reviews)
100% verified reviews
10.0
Amazing location. Staff were very responsive and friendly. Property was comfortable.
5.0
Large, clean and tidy common areas, back door patio with a lovely breeze, beautiful kitchen
The bug infestation was distressing. Flying insects small (ants, something else) and some larger (big flys) crowding both bathrooms and crawling all over the faucets, drains, ceiling and floors. At one point, there were hundreds in the bathroom attached to a bedroom. I checked out early because there’s no way the place is sanitary when so many surfaces are touched by bugs. Surprisingly none in the common areas, just the bathrooms! Mattresses are not comfortable.
7.0
location was excellent as it was centrally located and close to the key attractions.
I would have preferred the to have the apartment serviced at least twice during our stay at the cost of the host and mattresses needs to be replaced in the bedrooms - very low quality matresses
9.0
Location was excellent. Secure and had its own parking space. Modern and hi spec kitchen. Nice and quiet even though it’s in London.
a bit more info about how to control the heating (which is underfloor).
was a bit warm when we first arrived. (1st world problems tho)
3.0
Very central position
We would like to point out that the conditions and higyiene in this apartment are very bad.
There are ants in the bathroom, the waste water in the sink doesn't drain properly. The toilet paper holder falls off. The toilet seat is unstable. The seals in the shower fall off. The cleaning of the appartement was very bad at the arrival.
10.0
Location
If arriving before check in no place to keep your belongings
9.0
Location was excellent and the apartment was lovely.
I didn't like that I had to send a lot of details, proof of address, bank details and photo id to get the code for the key. I was concerned that it may have been a scam. Also the lights were not easy to use.
5.0
spacious and clean
party on next door till 4am one of the nights
8.0
Great location ! Very easy to access to downtown and attractions. Great staff
Two bedroom and kitchen is super convenient
2.0
Location was great and the apartment was ok but a lot smaller than the impression the photographs gave.
On booking.com there are photos of two apartments, we paid for the more expensive one only to find out this is a con. There is only one apartment so why are there photos of two and two different prices on booking.com I do not know. The car parking was underground and due to the rain you have to walk through raw sewage to get to the apartment, it stank. A local told me it happens a lot. He also told me short term lets were not allowed under the terms of the lease. When I asked about the two prices the company told me I was mistaken but as you can see from the photo I was not. We felt ripped off.
10.0
perfect location, large modern apartment for a hustle free stay when exploring the city with a large outdoor space in the middle of London
nothing
7.0
Comfortable + free parking
Could have been cleaner
6.0
Space and facilities were superb
Location
Quiet area
Outdoor area
Great value for money
30 minute walk to most attractions and Mayfair/Soho
Cleanliness
Apartment was tired - blinds missing, things broken. A few thousand pounds would solve most the issues
Unbearably hot (even in October) all heating systems off and this apartment holds heat
Outside light glares through the blind in main room
Having to pay a security deposit by bank transfer prior to arrival (although this was refunded promptly)
9.0
Well located. Extremely comfortable, secure, clean and to a very high specification.
Very warm, but just needed to read how to turn the heating down.
7.0
Location
No instructions for the heating which was set v high! Also only 3 knives!
1.0
Location was good but that is where it ends..
Upon arrival to the apartment there’s very tight car park and very poor instructions from the company to find where you need to go etc.
Entering the apartment the floor was full of bits and rubbish clearly not been cleaned and also my 7 year old daughter when to the toilet and there was a floater sitting there the clearly not been cleaned. I wish I could put more pictures on as there is a lot wrong with this so called luxury apartment.
There was also a few other things we noticed after this.
Lounge blinds not fully working
Dirty sink
Bin no working correctly
Dirty microwave
Damage to door frames
Kitchen table unsafe for children
Side lights in bedroom not working
Main bathroom ventilation not working
Both bathroom sinks broken they don’t hold water
Dirty floor we had to Hoover
Most complicated lighting system I’ve ever seen
Very cheap and uncomfortable beds
Very cheap furnishings (sofa, table and chairs)
After reporting all the above defects they wanted to send round a cleaner and handyman to fix the issues.
But we was uneasy having someone in the apartment we didn’t know as we was out most the day sightseeing with the children and we already cleaned the apartment ourselves.
Dealing with the apartment management. They offered a £45 refund cleaning bill. Considering the 3 nights cost nearly £1200. I think this is very unacceptable and didn’t accept but they still paid it in my account thinking the matter will go away.
Looking back I wish I read the reviews closer as there numerous issues going back to 2019 and the same complaints.
My advice if you have booked here move it to another company as these are absolute cowboys. Very rude management and I would leave my dog in that apartment.
Hopefully booking.com will remove this company from the page.
As I have filled a complaint with them also regarding this property.
6.0
Location
Cleanliness
1.0
Clean
- very bad customer service
- no one answers the phone calls even for emergencies
- asked to transfer deposit money after paying the full amount of rental
- overpriced and not worth the money
-NOT RECOMMENDED
9.0
Great location, great apartment with great facilities, great communication from staff and found them to be very helpful.
Only issue was couldn’t work the thermostat but that was probably more user error.
9.0
Very clean and just in the heart of London. You can go walking to everywhere. Free car park available and very comfortable.
I would repeat by all means
I would just recommend to put some instructions of the light system as it is confusing.
Also the mattresses are too soft but that’s personal opinion.
10.0
Fabulous location
Wonderful apartment very clean well equipped
Spacious and comfortable
3.0
Great location, decent amount of space and the sofa.
The smell in the kitchen from the sink, the broken fridge, the lack of response from the agency when I told them about it via email, the bad mattress, the overly complicated check in.
6.0
I didn’t use the outside area but it would be excellent in the summer. Excellent location for sightseeing in London. Great size overall.
As mad as it sounds the lights switches are so complicated that I couldn’t switch mine off at night ..I moved to the other room and as I was getting into bed those lights then came on. I had to leave the lights on all day in other parts of the apartment as I couldn’t switch them off. Very frustrating after a long day. The shower in the master is small not a massive problem but. Could have been cleaner. The en-suite door doesn’t not close and the frames are very battered. In the second bedroom The make up mirror is broken and the beside light does not work. When I arrived there was food left in the fridge also the bin lid does not work so you have to lift it off each time you use it. The seat covers are stained ...white is maybe not the best choice. If I could work the lights I’d stay again.
8.8
Location
I have asked to collect the key from the apartment itself but they did put the key in a shop which is far lil bit from the apartment!
I sent an email asking for a help to show us how to use the boiler and they did reply me bake that someone will come and help us with that but no one came!!!
8.8
The quality of the apartment.
Waiting 30 minutes outside in freezing conditions for keys that were supposed to be in the secure box.
Only one set of keys for 2 couples in London!
Still waiting for the manager to contact me 4 days later, I won’t hold my breath.
7.5
Location is great. Local cafe, Regency Cafe is a must see place and to experience British casual dining.
FAQs
How much does this apartment cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is £153 per night. This rental is £35 less expensive than the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Lux St James Park Apartment Central London FREE WIFI by City Stay Aparts London. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lux St James Park Apartment Central London FREE WIFI by City Stay Aparts London pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lux St James Park Apartment Central London FREE WIFI by City Stay Aparts London?
We found 10 amenities for this rental. This includes kitchen / kitchenette, internet / wifi, parking, laundry, and balcony / patio.
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