Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea Hotel in Chelsea

About this hotel

Nestled in Chelsea, this charming hotel for £76 per night is a fantastic option for your next break. Situated in Chelsea, 5.6 km from Freedom Trail, Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea features air-conditioned accommodation and a bar.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym / Fitness Center

Map of Chelsea, MA

Nearby attractions

Public Garden

3.43 miles

Museum of Fine Arts, Boston

Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

4.3

Excellent(228 Reviews)

Hotel in Chelsea, MA

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

££££

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym / Fitness Center

Map of Chelsea, MA

Nearby attractions

Public Garden

3.43 miles

Museum of Fine Arts, Boston

Reviews

4.3/5.0

Excellent(228 Reviews)

100% verified reviews

5.0

Mar 2024

Disappointing

nothing

disappointed with the room location and its decor

8.0

Mar 2024

Nice facility some staff need more customer service training !

Accommodations were nice and breakfast was decent .

There was a weird mix up with my reservation when I came to check in . Somehow the front desk lady was saying my card on file was showing as declined when my trip was prepaid . Eventually it was revealed that there was something going on with Marriott’s computer or payment systems I had purchased with Booking.com and somehow the payment hadn’t been indicated as received by the Marriott . However I felt that the attendant was very dismissive once she saw that the payment had been declined but also being shown proof from my confirmation emails that it was paid in full. She basically was like step aside so I can deal with the next customer. She was also rude to the booking.com agent who had called on my behalf to rectify the issue , she was arguing with her and cutting her off .The general manager who took over and handled the situation was much more apologetic and tried to make me feel comfortable seeing it was the Marriott’s and not my fault . However she made me feel like I was trying to get in without paying , not even offering to trouble shoot the problem . I thought that was poor customer service on her part ! Also our fridge wasn’t working we didn’t bother complain but noticed that our beverage were still warm after putting them in there the night before .

1.0

Dec 2023

I will choose elsewhere my next stay

We had many complications we went into the room and it wasn’t clean. The pool had kids screaming really loud and did not let us in the pool. Customer service was very bad when I asked for towels they took a very long time to bring them then had an attitude

7.0

Nov 2023

Bien excepto por el arreglo de la habitación.

Hotel remodelado, espacios agradables y bien decorados, habitación y cama cómoda. Limpio.

No arreglaron la habitación, si es bajo solicitud se debe informar al registrarse. Zona alrededor del hotel no muy bonita

1.0

Sep 2023

Bad

The 2nd floor which I was staying had a fan in the hallway and I couldn’t sleep because of noise. I complained to the front desk and they gave me another room just a few steps down the first room and I couldn’t sleep so decided to checkout early

9.0

Jul 2023

Comfortable and clean

Clean and modern! Very comfortable.

10.0

Jul 2023

Great place to stay! Pretty close to everything :)

Location is just great! Staff is always willing to assist. :)

They don’t make daily room cleaning… it is by request; and sometimes forget or don’t have any control about the rooms pending to clean.

8.0

Jul 2023

Clean comfortable updated stay.

Clean, updated, comfortable

Location said airport close but not close to any conveniences

8.0

Jun 2023

Very good

No bottled water supplied

8.0

Jun 2023

Very good

Nice rooms, good breakfast.

Surrounding area a bit rundown.

10.0

May 2023

It was a delightful, reasonably price stay.

We did not have breakfast.

The guest service agent that checked us in exhibited an inhospitable attitude and could perhaps benefit from additional customer service training.

6.0

Mar 2023

Dirty with aggressive staff

the location.

the hotel is rated about 8, so I said, this will be a very good hotel. I was mistaken. 1. I hated the cleaning. for my entire stay the room has not been cleaned once. they said the cleaning every three days. Had I known about this policy I wouldn’t have made the reservation. this policy is rubbing the guest of an enjoyable hotel experience. one of the main points that makes an enjoyable trip is when you go out for touring in the morning, you expect to come back to a clean tidy room. that was not the case with this hotel chain. you also can see that the hotel is dirty and dusty at the edges every where you go. what happened to the hotels in the US? it’s like they lost the sense of managing a hotel. 2. the woman who checked us in was aggressive. I asked her for a bath stool. she said alright but I have not received it. I asked her if possible to get a room nearer to the elevator because my mom was with me and she cannot walk far distance, she said there is none in a very aggressive tone. she lied because there were available rooms nearer to the elevator at the time of my arrival. 3. the fairfield side is located in a different “time zone” from the elevator. they should write this in the hotel description. there was none about this issue. with a senior citizen it might take about 10 minutes to get to the room. 4. the breakfast is 50-50

10.0

Feb 2023

Exceptional

Very clean, delicious breakfast and great location

4.0

Feb 2023

it was ok.

the hotel was new and there for clean and tidy.

the room wasn’t cleaned once or coffee wasn’t topped up. the pool and facilities were nice. but it seemed that the staff didn’t know how to maintain the pool and it wasn’t clean / smelt.

10.0

Jan 2023

really great location hotel was good excellent food and staff

location

room too far from elevator

10.0

Jan 2023

My stay was amazing. My family was able to ring in the new year with a nice staff and hotel.

Nice modern hotel with 24 hour gym amenities.

We were put all the way at the end of the hall. It was a long walk from the elevator to room every time. Next time I’ll have to ask not to be that far down.

9.0

Jan 2023

Superb

You pay for your parking spot, 30$ for 2 days. I wasnt made aware of it beforehand.

7.0

Jan 2023

good

bed

none

8.0

Dec 2022

I enjoyed my stay, an extra effort with breakfast would finish off the stay nicely.

It was very clean and the rooms were comfortable.

The breakfast was very basic.

10.0

Dec 2022

The staff can make or break your stay

The staff were overly accommodating friendly understanding kind helpful non-judgmental and were never disrespectful of boundaries like most hotels when we had a family issue unexpectedly no questions asked no explanation needed they free of charge offered us a late check out all the way until 2:00 and weren't banging on the door and being rude at 1:59 like other hotels would have been the front desk gentleman working Tuesday day shift was unbelievably kind and understanding which really made a difference during a difficult time for us

Just personally don't like carpets my own personal preference and the entire hotel is carpeted LOL makes it harder to clean when you drop a chip or something it's much easier to just sweep up on a hardwood floor was nice to be able to have fresh air and sunlight in a big window

10.0

Dec 2022

Exceptional

clean and well kept, staff was very friendly

10.0

Dec 2022

good stay!

clean breakfast

8.0

Nov 2022

Sugerencia

La habitasiòn

No habian volsas para basura No sugar regular

FAQs

How much does this hotel cost compared to others in Chelsea?

The average price for a rental in Chelsea is £167 per night. This rental is £91 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea. Enjoy the water!

Is Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and fireplace.

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4.3

Excellent(1,414 Reviews)

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Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

About this hotel

Amenities

Map of Chelsea, MA

Nearby attractions

Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea

Hotel in Chelsea, MA

Reasons to book

About this hotel

Amenities

Map of Chelsea, MA

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Chelsea?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea pet friendly?

What amenities are available at Fairfield Inn & Suites by Marriott Boston Logan Airport/Chelsea?

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