Beautiful! Clean, friendly

We loved it all

Breakfast - Room all facilities

Evening Meal on first night -- batter on fish was rock hard and I did complain and have received an apology from IHG Manager

Convenient for leaving car at park and ride and taking bus into city to get city time extending from before "earliest check-in" to well after "checkout time,"

Had hoped for an easier pedestrian route between peartree park and ride (bus stop) and hotel complex. Ended up having to walk the road route (in the dark, without pavement,)

Taken 2 lots of payment and cannot get hold at all

Because 2 lots of money have come out of my account and no one seems to care

Was left in peace for the whole month I was there.

an excellent property overall from the beautiful room (extra large TV) to the lobby and convenience of a very nice bar / restaurant.

free parking (cost was 6 pounds) would have been the only thing I would recommend for any improvement...its not like the property is in the middle of the city where charged parking mostly occurs

Good location near park and ride.

Building work. Inconsistent room service. Bed not made one day but room serviced and bathroom cleaned. Another day bed made but bathroom not cleaned and tea coffee not replaced.

Clean and comfortable

Kept awake all night by a corridor of noisy teenage guests room hopping, and shouting etc. Staff not interested and no compensation offered to date.

Running a bath with Dove liquid soap

No - EV charging point and sustainable practices.

Very clean good location polite and helpful staff .

Drinks bit pricey and having to pay to park.

Room and bathroom were very clean Breakfast was hot and tasty

Location convenient. Breakfast - very welcoming staff. Great selection, quality and restaurant area.

N/A

Smart and welcoming hotel with excellent facilities. Room was bright, warm, clean and airy. Tasteful Christmas decorations gave entrance and foyer area a seasonal feel.

A few biscuits to go with the in-room complimentary coffee/tea would have been nice.

Staff were amazingly friendly & helpful from check-in, to cleaners, restaurant & conference all staff were amazing! Although location is not ideal aesthetically, the hotel makes up for that inside with modern, attractive decor, range of seating options around restaurant/bar, and fab Xmas decorations. Room good size and having a drinks chiller was nice. Special diets catered for. And the range of style and size of conference rooms was great.

A convenient location for travellers by car, not so much if walking or public transport. For the price, little extras were lacking (eg: body lotion, water in room) and water pressure in shower wasn’t great. Car parking - could make signs clearer about whether you need to pay or not - I paid £12 to park then found out I didn’t have to. However, it was very comfortable, had relaxing evening, comfortable day working, ate well, slept well so def recommend.

Very welcoming, clean and comfortable.

Menu selection for dinner could be healthier - less fried food and more vegetable options.

Excellent location and hotel

Newish hotel, clean, comfortable with good facilities. Friendly staff and next to main roads into and around Oxford.

Very warm friendly welcome from reception team, super room with air con, great food in restaurant (evening meal), buffet breakfast was exceptional, every member of staff was friendly and happy. Very well placed for using the park and ride into the city. We didn’t use our car once during our stay. excellent value for money considering location and time of year we visited - will definitely use again

Nothing! It was so refreshing to stay somewhere where all staff are friendly and helpful and look like they actually enjoy working there.

George on desk Lovely room Good meals

Bit far from town but we used a taxi

Very accommodating staff. We had special requests and they were great! Very clean, comfortable, ywo leather chairs in room

Not near center. $14 by taxi

Great location. Wow appeal upon arrival. Spacious and visually appealing in the rooms and the hotel in general. Breakfast was well laid out.staff very friendly and helpful at all times.

Nothing

Location and value

Building work on building next door

The room is spacious, and the beds are comfort.

Nothing.

breakfast, room size is good, easy bas access to City, the front dest services were great and of great help.

nil

The room was very quiet. It's a very comfortable hotel. We have stayed here nearly every year for some time now, as we like to visit Oxford annually. Easy to park up the car & use the Park & Ride that is right next door. On the same site is a Waitrose, KFC, Greggs & Starbucks.

Being charged £4 per day for parking. Don't know when this charge was introduced. We were unable to visit Oxford last year, so may have been in place then. But parking had always been free previously, providing you were a hotel guest.

At that time, there was a problem with the Booking system. When booking, one of the three rooms showed that there was no room, and the money was deducted inexplicably. We've had several calls with booking, but the money hasn't been refunded.

Never checked in, but the message says I did.