Shangri-La Eros New Delhi
About this hotel
Nestled in New Delhi, this attractive hotel for £40 per night is a great choice for your next vacation. The recently refurbished Shangri-La Eros New Delhi offers 5 dining options and an outdoor swimming pool. India Gate is 2.5 km and Jantar Mantar is 1.3 km away. Free WiFi is available in the entire property.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of New Delhi
Reviews
4.3/5.0
Excellent(3,386 Reviews)
100% verified reviews
10.0
Breakfast: excellent
Room: excellent, cured in details.
Bathroom: brand new, perfectly equipped, very modern
The inside is elegant, the restaurants are elegant and with a rich menu
There is a wonderful outdoor bar
Reception desk: excellent staff
I appreciated the offer of a room breakfast or a package breakfast because we had a very early departure, before the official breakfast opening time
The location is very good
The pool could have been better: there are not many sunbeds, at least not enough and,in my opinion, the staff could be more caring about people who come and go, leaving their towels on the sunbeds without using them anymore
8.0
Good location, superb breakfast and fantastic spa facilities.
Complimentary tea could be offered in the hotel room and the TV remote could be easier to navigate.
9.0
Very clean and luxurious room. Fluffy white towels; lovely, friendly staff who go the extra mile and apply personal touches; great food; good location.
The ground floor lobby can get very busy which makes the really great lobby cafe a bit noisy and not a restful tea/coffee destination, but I am not sure anything can be done to fix that. Not a big problem.
8.0
Food, facilities and location
The noise from hallway comes to the room, and I heard drilling sound at midnight
9.0
Exceptionally friendly staff, special mention to Dharamvir who kept our room very clean and a very happy and friendly person to see each day. Regards Bengie
N/A
10.0
amazing hotel. Rooms really big and well decorated. complementary water, restaurants amazing… one of the bests hotels I have ever been
there was no bar service at the pool
1.0
breakfast has lots of options
The driver for our local trip scared us and made my girlfriend cry.
He would not take us to our destination. He drove 15 minutes away and parked in a dirt road to show us his friends shop. We didn’t know where we were.
After that I demanded he take us back to the hotel straight away. He refused, started arguing and asked us not to to tell the hotel. He drove around in circles refusing to take us to the hotel.
Concierge did not apologise or offer anything after the horrible experience. Just charged us full price for the next driver. After we spent 40 minutes driving in circles with someone scary.
I complained to Ritika, she ignored my messages and did not acknowledge me.
Then for our day trip to Agra, the driver was sick and had a wet cough. The whole trip we had to listen to him suck up phlegm and swallow it. This was a concern for us getting sick and also for Covid.
The concierge staff Ankush Sharma, laughed at us being upset. Said that it is perfectly ok for a driver to be coughing up phlegm and was unapologetic. He was very rude and continued to argue that we should be happy having a sick driver for 6 hours.
9.0
Excellent rooms and reception service. Breakfast was amazing and the waiters were exceptional. We had a relaxing stay despite being in a central location in a very busy city!
The poolside smelt of drains and was not that peaceful because of the roadside. The concierge could have helped us obtain a SIM card as we struggled without an Indian number but they sent us back to Airtel twice. Airtel were unable to give us a SIM card. It would be helpful if the hotel had an ATM in the hotel as it was a little bit remote where it is placed.
5.0
Food was good
Staff needed a serious polish
7.0
Service exceptional. Staff very nice. Location is good
Swimming pool too cold - even midday in 35 heat
10.0
Excellent service in the dining room especially! I enjoyed the gym.
9.0
location, clean, value for money, atmosphere, quality of food
concierge manager - rude and unhelpful
Ask Ankush he was excellent
9.0
the room, hotel facilities and restaurants were fantastic !!
5.0
nothing
breakfast was so disappointing not felt fresh at all my day bc started bad because of your breakfast.
7.0
gated , secure central Hotel with a lovely spa.
Not quite a 5 star in my opinion more like 4
5.0
location
the rooms are old designed with little space around the bed
9.0
Very good hotel.
Check-ing in was very slow.
4.0
The breakfast was extraordinary,choices,service,taste.
Comfortable bed.
The smell of the room.
The room allocated had an impossible smell.musty smell or similar.
We ask to move and the staff was very cooperative and show us 3 other rooms.
Finally after more than one hour we stopped searching and decided to stay in one of them in spite of the smell.The staff denied feeling anything, but it was more than unpleasant.
We waste more than one hour - ruined our tour plans (we had a driver waiting for us ).
Next day we had a tour and at the return the smell was still there,entered in our clothes.
Maybe the carpets or the curtains or all of them-
More,we heard guest’s conversation at the breakfast they complained of the smell too.
Such a wonderful hotel and service and how disappointing!
10.0
Brilliant property, clean, luxurious and well presented staff
FAQs
How much does this hotel cost compared to others in New Delhi?
The average price for a rental in New Delhi is £32 per night. This rental is £8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-La Eros New Delhi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La Eros New Delhi. Enjoy the water!
Is Shangri-La Eros New Delhi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Eros New Delhi?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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