Great view from room. Good food at restaurant. Friendly staff. No issues with being swapped to another room after finding unsatisfactory bathroom facilities and unclean fridge in initial room allocated on arrival.

Bathroom unit in initial room allocated; ( Rm 4 ); was in disrepair, with shower unit itself absolutely filthy. Unable to see through the glass of the shower unit due to the caked on soap scum which also extended over the tiled area of the shower. There were strands of hair in the fridge, one in the freezer drip tray which also had rusty coloured water in it. The view of the mountains; as advertised; was partially obstructed by the restaurant balcony. We were upgraded to a much larger room- (Rm 25) without any problems; which we appreciated. Bonus of the room change was an unimpeded view of the mountains. Although the bathroom was in a much better condition, the shower unit in the upgraded room was also caked in soap scum. There were no fresh supplies of tea, coffee or sugar either. This was despite the room having just reportedly been cleaned. We ended up scrubbing the shower unit ourselves rather than complain a second time. We received no room service to replace towels, toilet paper or tea and coffee supplies over the 5 night period we stayed. Very disappointing.

What could be better than to wake up to 180* views of the Glasshouse mountains with cows grazing in a meadow in the foreground? It is a slice of heaven. As usual, the staff couldn’t be more helpful and go out of their way to be thoughtful and kind.

Spacious, comfortable beds, good water pressure and amazing views from balcony

There was no curtain on the sliding door making it very bright in the afternoon The spa bath had broken nozzles and shower glass needs a proper scrub or possible replacing Balcony needs barriers between rooms for privacy

The stunning location and friendly staff

The facility lacks of maintenance, bed could be a better quality an update in general would be great.

The view was spectacular, the rom was comfortable and breakfast was great

Nothing

The view was amazing and it was very peaceful and relaxing The rooms were large and had a great verandah.

It was a bit rundown and the furniture and building was old. It was clean and had new appliances though.

View was spectacular. Large rooms for a great price. Quiet, informal and relaxed atmosphere. Very clean.

The view and value

Run down in need of maintenance