Pesona Alam Resort & Spa
About this resort
Nestled in Cisarua, this charming resort for £109 per night is a great option for your next trip. Situated in Puncak and about a 5-minute drive from Taman Safari Indoneisa Zoo and Theme Park, Pesona Alam Resort & Spa offers a great mountain getaway featuring an outdoor swimming pool, on-site restaurant, and free WiFi access throughout the propert.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Map of Cisarua
Reviews
4.1/5.0
Excellent(1,499 Reviews)
100% verified reviews
1.0
الايجابيه
نظافة الفيلا
هدوء
الترحيب و الاستقبال
Positivity
Cleanliness of the villa
calm
Welcome and reception
سلبيات
تجربة شهر العسل سيئة للأسف
تجربة خدمة العملاء سيئة بعد الحجز
وستكون الأخيرة وليس لديهم أي مصداقية في التعامل مع طلبات الإقامة.
لقد أتيت إلى إندونيسيا 5 مرات وهذا السكن خيب أملي لأن الفنادق قديمة وليست جيدة للإقامات الطويلة. لا أوصي بالفيلا. أوصي الغرف ممكن لاقامه قصيره جدا مدة يوم واحد .
1- الفيلا متهالكة ولا يوجد بها تكييف أو مروحة للتهوية والمكان خانق وحار جداً في غرفة المعيشة.
2- تكييف الغرفة داخل الفيلا الصغيرة جداً لا يسمح بتهوية وتبريد غرفة النوم إطلاقاً ولا أنصح به .
3- أدوات المطبخ غير صالحة لفترة طويلة، ولايوجد اساسا ادوات مطبخ و لا يوجد ماكينة صنع القهوة، ولا يوجد كهرباء في المطبخ للميكروويف أو غلاية ماء كهربائي، ويجب توصيل جهاز جديد بجانب الثلاجة، ولا توجد مستلزمات المطبخ الأساسية أو ملاعق أو شوك أو سكاكين..
4- المنزل خانق للغاية ويجب تهويته خلال النهار وتركيب مكيف الهواء
5- يجب وضع مكيف آخر في الصالة أو عدد من مراوح السقف، كما يجب تغيير مكيفات الفيلا لغرفة النوم إلى مقاس 18 بدلاً من 12.
6- لا تسمى فيلا لانها غرفة نوم وغرفة معيشة بمساحة صغيرة وتكون الفلل متجاورة مع بعضها البعض وتسمع بعضهم .
7- تم الطلب من خدمة العملاء تقديم مناديل أو قهوة مجانية. ويعتذر. للأسف ممنوع . وبعد أن أخبرته أنها مجانية ويجب أن تكون متاحة باستمرار، أخبرني بكمية القهوة التي تريدها.
8- لا يوجد غلاية كهربائية إطلاقاً ويجب أن تطلب منهم ذلك.
9- تم حجز أربعة أيام ثم غادرت ثاني يوم وأقمت في فندق آخر جديد وممتاز جداً. لسوء الحظ، لم يتم استرداد المبلغ للمدة المتبقيه
Negatives :-
Bad honeymoon experience unfortunately
Poor customer service experience after booking
It will be the last and they have no credibility in dealing with residency applications.
I have come to Indonesia 5 times and this accommodation disappointed me because the hotels are old and not good for long stays. I do not recommend the villa. I recommend the rooms possible for a very short stay of one day.
1- The villa is dilapidated and does not have air conditioning or a fan for ventilation, and the place is stifling and very hot in the living room.
10.0
كل شي فيه ممتاز
لايوجد
8.0
الخدمه ، الموظفين
.
7.0
Location
Wifi very good
Very nice garden
Some of front desk staff impolite
Old furniture
Does not have early check in or late check out!
10.0
Great service, facilities and environment. The staff was very attentive during our stay, providing everything we needed, from extra towels to transport to Taman Safari.
To mention something, the water in the big pool was too cold, meanwhile the water in the children pool was a bit too hot.
9.0
Location
Wi fi bad
10.0
Amazing property.. wide and clean villas.. very helpful staff
7.0
the pine woods is beautiful
the room cleaning is not thoroughly, front desk is not too friendly, food order is too salty
9.0
Nice rooms. Cold aircon. Hot shower water. The included breakfast was amazing and the grounds were exceptionally manicured.
Old and dated hotel.
7.0
breakfast and the garden of the resort was amazing
room is very small
10.0
the pool
10.0
room were clean and spacious enough, balcony is plus point.
none 😄
10.0
Everything was up to my expectations and the way the hotel is cozy and facilities is so close to each other.
It's a good value for money, And services and food were great as well.
The water bidet is a bit flaky. and the wardrobe is a bit outdated can be renewed.
10.0
The staff here are the hotel's biggest asset, they are terrific.
Beautiful location very close to Safari park.
Amazing value for money with a huge amount of facilities.
My only regret is not booking a longer stay.
9.0
Location
The breakfast has less choices for non Asian.
7.0
Overall it's a pleasure to vacation here, with 5 children, so we live in 2 connecting rooms. The facilities for children's play are very complete, there is a children's pool which is warm (although the warmth needs to be increased), and an adult pool, playground, playhouse, futsal, mini golf, mini badminton, table tennis, flying fox (pay IDR 50,000) , indoor toys for toddlers (pictures, tv etc.), & a fitness center, basically really suitable for staycaytion with family. Hungry, just order a motorcycle taxi online, perfect. But what we think is a bit lacking is the breakfast. It's complete, but the taste is ordinary. And vacationing here is suitable when it's not the rainy season, so that the outdoor playground is drier, during the rainy season everything is wet, it makes you lazy to play.
Breakfast taste is just so so. The menu is quite complete, there is a local food and also arabic food but the taste is just ok.
9.0
Bad is comportable , Request extra pillow approve by hotel. house keeping is very helpful to rent bath pail for grandma.
carpet on Room prayer is too smell. the checkin time is so late.
8.0
Some TV's are not functionable. Staffs should checked it when there are arriving guests checking in.
7.0
Swimming pool at Villas and quick service frilom staff when need some helps
Please the floor at vIllas need more clean and pay attention for the water for bath, its out of water when showering
10.0
great place , fantastic very clean
FAQs
How much does this resort cost compared to others in Cisarua?
The average price for a rental in Cisarua is £64 per night. This rental is £45 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Pesona Alam Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Pesona Alam Resort & Spa. Enjoy the water!
Is Pesona Alam Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pesona Alam Resort & Spa?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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