Banyan Tree Puebla
About this hotel
Situated in Puebla, this charming hotel for £26 per night is a fantastic choice for your next vacation. Ideally set in the centre of Puebla, Banyan Tree Puebla features air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness centre. With a garden, the property also has a terrace, as well as a restaurant.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Fireplace
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly
Map of Puebla
Reviews
4.6/5.0
Outstanding(371 Reviews)
100% verified reviews
9.0
El hotel está precioso y las opciones para comer y para descansar están muy bien
El día de ayer en el desayuno, mi esposa pidió un desayuno continental, el cual incluye jugo, el mismo que nunca le trajeron, al final del desayuno, se lo comentamos a la persona que nos estaba atendiendo y sólo se centró en decir se lo traigo en este momento, ya habíamos terminado de desayunar y nos pareció que lo más congruente hubiera sido quitar el jugo del costo de la cuenta
10.0
Alles, ein außergewöhnliches Hotel mit tollen Mitarbeitern. Ich reise viel und bin in vielen Hotels, hier ist es außergewöhnlich. Ich komme auf jeden Fall wieder!
10.0
todo
9.0
Confortable, agréable
Beaucoup de bruit le matin côté rue
8.0
The breakfast was good, however they charged us for our son. Even though we put 3 people in the reservation. The location was very close to everything, but the traffic was bothersome. The lobby was on a street, a public one. We could hear honking everywhere. It was also a bus stop, and there were people that weren’t staying there laying on the buildings.
The location, staff, coffee, room size, the food at the restaurants. They tried to charge us 2x for the breakfast.
8.0
Stuffs were friendly and The room was great. I loved how they decorated the room.
The restaurant was using a chipped teapot. I think they know it and using it because it was obvious. My friend was so disappointed.
10.0
In summary, my stay at this hotel was an absolute delight. The combination of outstanding service, luxurious accommodations, delectable dining, and convenient location exceeded my expectations in every way. I wholeheartedly recommend this hotel to anyone seeking a truly remarkable and memorable experience. I can't wait to return for another visit in the future!
Nothing
8.0
From check in, Enrique helped us and we had a very good stay. The view from the pool was great and the rooms were nice. Staff was really present and helped us fix a few small incidents. Our stay at the hotel was a really good experience.
8.0
Modern, well designed and just beautiful. I actually liked everything
Maybe the location? You have to walk three blocks to the heart of the old center …but even so you have a very beautiful local food and art crafts market very very closed to the hotel …
10.0
The food is good overall, if you pay the extra 15 USD for the Brunch option is totally worth it, I do have to mention that the staff is great, Enrique at the Front desk was beyond attentive, the room exceeded expectations so was the bed.
The hotel had a little inconvenient with the water supply on our last day, but they were so kind to extend the checkout until we wanted. It was repaired under an hour so no biggie
9.0
Design
Breakfast
7.0
The aesthetic and decor.
The sheets and towels were old, no matter how many times we changed them. We kept finding stains and marks, even if they were clean.
10.0
From the moment you enter the lobby at the Banyan Tree Puebla, and you notice the subtle citrus scent filling the air, you realize you're in a special place. And based on the three days we spent there, the high expectations created by that thoughtful citrus detail are met over and over again.
My family and I planned a trip to Puebla and made too many reservations. Tania, from the front desk, met us upon our arrival, explained our options, didn't pressure us to choose the most expensive one, and made us feel very good about the rooms we chose. She was so thoughtful and friendly throughout our stay that we felt very well taken care of and look forward to returning at the soonest opportunity.
Our room was clean, spacious, luxurious, and very well designed. The whole property is beautiful and very well maintained. The rooftop pool is gorgeous, and the evenings we spent swimming, eating, and enjoying the sunset were absolutely delicious. Marco, our waiter at the pool, made the evenings we spent there delightful. He was attentive, funny, and friendly and provided great service. I'm not sure if there is truffle oil on those French fries, but whatever it was, they are delicious.
When I asked my wife what I should write in my review of the hotel, she said, "that I don't want to leave." All eight of us felt that way, and can't wait to go back.
There are so many great restaurants in Puebla that we only had one meal in the restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast. The food was fine, but in a hotel where everything else is superlative, that safe and uninspired meal was the one (barely) off note.
6.0
The hotel architecture and decoration are magnificent. Bed and linens super comfortable, amenities in the room very nice.
My room was under the pool in the fourth floor and the noice of the recirculating pump was unbearable inside the room late at night and then again very early in the morning, also the noice of the restaurant chairs upstairs are very uncomfortable inside the room. The bathroom in the room had a bad smell to sewer too.
Dinner at the Saffron restaurant was disappointing as well, we were assigned a waiter with no knowledge of waitering at all, he did not know how to take an order, he could not take our food order, after 3 tries we had to call the manager, we did not get silver ware, napkins, etc. he would bring our beers closed and no glass, afterwards he brought glasses with ice (for the beer). Lack of most basic service skills that are not aloud in such a fancy and pricy establishment.
8.0
bed and bed linen excellent
the service was not up to Banyan Tree standards we found a live and kicking cockroach in the bedroom and staff were not too concerned or even apologetic
did not offer any form of apologies
very upset
9.0
beautiful hotel and lovely rooms with huge bathrooms.
rooftop pool.
8.0
beautiful design, presentation of the food
The menu. no mexican options.
10.0
Everything was perfect.
Another Guest had a crying dog in their room 😔
6.0
location
i liked this property and staff better before it was banyan treee
10.0
the decorative style of the hotel was beautiful. It was always clean and smelled like oranges, the staff were incredibly friendly and attentive. there are 4 restaurants in the hotel to choose from, which was a huge bonus. the room was kept clean snd restocked. the cleaning crew came twice a day and were very efficient. not in the center of the town, but only a 15 minute walk to the zócalo, shops, restaurants, and other tourist attractions.
10.0
the staff and service was amazing
10.0
the property is close to everything in the old city center, but mostly it’s THE STAFF that was incredibly friendly, nice and helpful making us feel like old friends and very much at home.
I hated to leave!
FAQs
How much does this hotel cost compared to others in Puebla?
The average price for a rental in Puebla is £37 per night. This rental is £11 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Banyan Tree Puebla. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Banyan Tree Puebla. Enjoy the water!
Is Banyan Tree Puebla pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Banyan Tree Puebla?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and fireplace.
Explore similar vacation rentals in Puebla
Explore all rentals in PueblaPuebla travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World