Location clean room

كل شيء المرافق الخدمة النظافة والتعامل بشاشة الموظفين والافطار واخص بالذكر بذلك تورال tural شخص كريم وخلوق واحترافي للغاية ولا انسى ايضا فريدا frida قدمت القهوة بشكل رائع ايضا موظفون الاستقبال توركان turkan وارسلان arslan والشخص المتحدث باللغة العربية كل الموظفين كانوا رائعين بدون استثناءات

Vary clean and new room Staff are amazing and helpful Very organized hotel

All were good

Very good breakfast and nice indoor swimming pool and spa. Very helpful staff. Property manager is very approachable and helpful.

Villa a bit run down but ok for price. Had a slight unpleasant smell from toilet. Staff always helped when asked and found solutions.

Every thing

Service

Premium property in Gabala. Fantastic Garden. View from Breakfast is so refreshing. Property was almost empty, due to off season as well as renovation works ongoing. But property has taken all steps not to disturb the guests and keep all necessary facilities functional. Got an upgrade to a 2 bed villa. The Gabala Ropeline entry is next door (50 Mtrs) from villa we stayed. Mr. Emil (Front office manager) was very supportive, right from day we landed airport till we completed our hotel stay.

Some furniture is worn down.

The location, and staff was exceptional, and the breakfast buffet for food was also amazing, the major highlights were the rooms, the swimming pool and the spa centre . Also the hotel was right next to the cable car station

Stunning location and services

Everything was amazing

Ali Ahmad he is very very kind, and help us with a big smile

Reception staff is the best. Very polite and quickly resolved any issues.

Everything was good

Amazing location which is at the slopes of the Great Caucasian Mountains. Indeed, fresh air. calming nature view.

We face an issue with the hot water in bath

Location Half board breakfast and dinner buffet The super friendly staff and manager Cleanliness The ambiance and the vibes of the place is magical

Sleeping in the morning was difficult because of the transparency of the curtains. No microwave in the villa and thats the case in all Azerbaijan hotels Dinner buffet until 9 pm, wish it was until 10pm Un heated inner door swimming pool

Nice organized

The property is located in stunning mountain location with convenient rope line station (walking distance). The hotel is very well maintained with good size out door swimming pool and spa services . Highly recommend deep massage service. The dinner and breakfast were very delicious with many of vegetarian choices. The rooms are very spacious with mini bar service and beautiful smell in. The most important that all staff was extremely friendly and polite especially manager Emil from the first step into hotel he welcomed us and offered his assistance. This hotel is 100% 5star hotel with customer focused services. I would like to thanks to making our service pleasant and memorable. Thank you.

One of the best resort in the world

Everything was perfect!

Everything was perfect!

surrounded around mountains. beautiful view from all sides

breakfast wasn’t like good

Locationn

Housekeeping is area for improvement especially under the furniture , toilets and beds. Wifi was not working in our floor for almost 2.5 days.

Location

Wi-Fi not working

The nature around and the clean

It doesn’t have good lids entertainment. Why not to have kids club. Why not to make kids program and competitions

The room size is good. I like the balcony and the views too. The staff were helpful all the time.

I don't like the bed and the room needs more lights.

views/ staff / location / food / clean 🫶/ swimming pools

weak wifi / lights in room

Location and staff was excellent Food was excellent and delicious Emil good person and friendly

Bad Wi-Fi in room

Their location their view was amazing

Nothing

Excellent location with a stunning view. The view from the balcony is breath taking.The internal access to cable car to reach the Tufandag Mountain is a super plus point. The garden is a superb spot for photos too. The staff is very polite and friendly.

Needed to raise multiple requests for room cleaning and then it was done. There are only 2 functional lifts and it was very frustrating to wait for going up and down. The dinners at the peak time can be very crowded.