At Wind Chimes Boutique Hotel
About this hotel
Nestled in San Juan, this charming hotel for £93 per night is a fantastic option for your next trip. This historic boutique hotel in San Juan is one block from North Shore Beach. The boutique hotel offers free WiFi in the lobby and a sun deck.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of San Juan
Reviews
3.4/5.0
Average(791 Reviews)
100% verified reviews
6.0
Location of property is good, and its also a safe peaceful area. If you wanted you could walk to some restaurants and livelier hangouts. Beach is a close distance so walking there is a breeze.
No parking on premises. I was lucky to find one close. Beds, not comfy at all. Pillows were flat, obviously worn out. They could definitely improve those areas, i hope they do.
5.0
Location
Bathroom
Poor bed
No refrigerator
No Bathroom privacy
8.0
The location was great
The rooms could use an update. They have no microwave or refrigerator in the rooms.
9.0
The service, room and pool were amazing!
The bathroom was a little small.
9.0
No parking.
4.0
From the outside it looked pretty
The power went out the first night. Our room was only cleaned once and we were missing towels. The air conditioners dripped water so the entire hotel had wet spots. The pool was tiny, only allowing 4-5 people at a time. There was a leak in our room. The TV kept malfunctioning.
2.0
Honestly, it's tough to say that we liked anything. The location was very walkable but it is in a mixed community that did not always feel safe after dark. Public transportation to major sites was difficult to figure out. While the hotel staff was polite, they are not knowledgeable. Therefore, not helpful.
Overall, reviews for this hotel are mixed because all rooms are not equal. We thought all rooms were of of the same quality until we visited our daughter's room - she arrived 10 days into our 15-day stay. We believe ours was probably the worst. It was old and tired and in need of deep cleaning. The ceiling fans were filthy. Housekeeping was lackluster and services were not consistent. Some days no towels or bathroom tissue left. Bedding changed infrequently. Bedspread dingy. It took three days to get housekeeping services. Towels are dingy and stained. We were told that they will not clean your room if you leave clothing on the furniture, something we always made sure not to do. The bed was very hard and pillows were flat and hard. We requested softer pillows and were told they did not have any soft pillows so we purchased our own. When our daughter arrived, imagine our shock to learn that she had 4 soft pillows in her room and her bedding was bright white. This confirmed our belief that ours was the worst room. On 3 occasions we saw rats in the bar area. We reported the housekeeping and rat issues to management by email on the 2nd of our 15-day stay but never heard back from them. There is no on-site parking and street parking is quite challenging. Noisy guests in public spaces kept us up at night. No property oversight.
1.0
There is nothing good about this hotel
Extremely poor attention and rude staff, unreasonable and inflexible. Don’t stay here, there are much better options in the same area.
9.0
They property was awesome and clean the staff except for 1 gentleman who was extremely rude and was annoyed when we asked for towels after the pool (turns out he was the manager) everyone else was really nice and helpful
The rude annoyed front desk person who happened to be the manager when I asked
2.0
Front desk staff (guy and young lady) were very kind. The facilities left much to be desired though, as the standard of excellence is not at all present. The property has so much potential but the upkeep is gross (literally itching now as I reflect on the smell of sewage, the dust, stains and overall dirt present). This place is the absolute filthiest place we’ve ever experienced in the Caribbean.
They need to sanitize, paint and dust. This place is disgusting.
9.0
Everything was great as always. Only problem is the parking situation it takes for ever to find a parking space that's why I don't give them a 10.
10.0
good everything
10.0
i love all
location , clean , beautiful building
10.0
Front desk:Customer service, very good. Professional and courtesy
Has maid service cleaned room, made bed ....I think they forgot to clean the bathroom. The bed was done, had fresh towels, and wastebaskets cleaned..(some dust in the bathroom). I had a great stay and will reserve in the near future and recommend it. Thank you, Ricardo.
10.0
I love the suite. Don't care too much for the location
The hotel was nice. Apart from the suites, the rooms were really small.
8.0
the property is beautiful. old world Spanish colonial style …Very pretty and it’s in a great location . a small block right from the beach. loved the local eating spots . The staff was excellent very helpful and friendly . The hotel felt safe.
I didn’t like that the bar is closed. it was one of the reasons I chose it. No hair dryers in the room or iron. The kitchenette is outdated and could use updating and more color.
8.0
Great location friendly helpful front desk staff.
First floor next to lobby. Very loud. People were talking and rude and loud at all hours of night and morning. Cars on street also very loud. Random security car alarms went off as well.
9.0
beautiful with lots of character.
no coffee machine
8.0
Quaint location close to the beach
5.0
the location is very good. Only one block from the beach, close to various restaurants
the property is a very nice old house.. but totally rundown. The personnel at the lobby, a little bit rude. The rooms are spacious (at least the king size rooms) but the mattresses are old and very soft… not so pleasant
10.0
No parking
9.0
The hotel was very charming (old world style), clean, comfortable, great staff, morning coffee, ice machine, lounging area and cute small pool. Beach is a block right down the street maybe a 4 minute walk.
No parking available, have to find parking on the street.
7.0
Staff was very kind and helpful hotel was in walking distance to restaurant and beach. Bed were comfortable room was spacious
Bathroom was smaller then expected shower pressure was not great and even though AC was on Room had a dampness to it.But not awful. Would have been nice if hotel had bar or restaurant available when your at pool specific.
5.0
The bathrooms near my v room were smelling
The bathrooms near my v room were smelling
9.0
location is great!
some loud guests
FAQs
How much does this hotel cost compared to others in San Juan?
The average price for a rental in San Juan is £118 per night. This rental is £25 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at At Wind Chimes Boutique Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at At Wind Chimes Boutique Hotel. Enjoy the water!
Is At Wind Chimes Boutique Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at At Wind Chimes Boutique Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and laundry.
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