Comfortable, friendly staff, nice room, excellent breakfast

overall a good place to stay. large & nice room with large bed.

just looking a little tired, just needs a refresh.

Felt homely and staff were very friendly. Spacious room, nice bathroom with powerful shower, good breakfast and good value for money

Decor feels a little tired and dated

close to the accommodation and good parking

definitely needed a deep clean, the kettles in the rooms stunk, and no water was left in any bedroom

didn’t like nothing worst hotel iv been to

everything was horrible

the room was large with 2 large comfortable beds

the whole place was tired , needs an up lift. and doubled in price due to the event in Coventry. £217 and no breakfast Inc 😬

Lady at reception indicated to us there was no space in the restaurant for food. She told another party the kitchen was closed. Then had to order food from outside and tried to eat it in the hotel while having a drink in the bar area and she told us to go to our Rooms as no outside food allowed. We said it seemed unfair as we couldn’t order food from the hotel she then denied she had ever said this. Asked her for late checkout she never got back to us. Other staff were friendlier. Rooms were dusty, beds were old and uncomfortable, no water in room, nothing nearby to get to without a car, dated decor and no temperature control in room

The bed was awful. You can feel the springs as you lie down. The whole thing is squeaky and if one of you moves, the whole bed does. One of the worst beds I’ve ever slept on. Room is dated, dusty and old. No water provided in the room even though it’s over £100 a night to stay. No temperature control in the room. You cannot order room service, nor can you eat food from outside within the hotel area. You must eat in your room. Listed as 3 star but far from it. Spend that extra money and stay somewhere else.

stayed many times, staff are really friendly

Could do with some TLC outside

Convenient to hospital

Dated room

Tired/dated. Overpriced.

the staff were amazing, nothing was too much trouble for them

a tad noisy on the Saturday night due to an incident with a party goer but this was dealt with well by the staff and apologies were given to us in the morning

We only stayed here one night as we were attending your horse live at Stoneleigh park it was just a nice distance away from Stoneleigh park and we had a great stay. Also on our arrival home we realised we had left 2 shirts in the wardrobe and they were fantastic at getting them sent back to us we couldn’t thank them enough.

The room was clean and spaceous. The bar area was an excellent place to relax. THe layout of the hotel was interesting as the corridors seemed to radiate from a central hub so altough there were quite a few rooms you never had that far to walk to the reception and bar area.

It was very difficult to control the temperature of the bath water, I think our control tap may have been faulty and the water came out scaldingly hot. I could have done with an extra pillow but by the time I came to go to bed it felt too late to ask in reception for one, a couple of spare pillows in the draws would have been great.

Nothing

Checked in to room 16, the bed absolutely stank of Urine, they had a wedding over weekend and p...ed the bed, I changed room did not smell but very old and dated, very unclean, cobwebs everywhere, they dont clean rooms throughout your stay so you have to ask for coffee, towels etc, very unpleasant stay

very spacious and comfortable

food was again AWFUL and terribly overpriced