Exceptional hotel! We had the time of our lives here. Strongly recommend this hotel

the location and the restaurant

none

A luxurious, stunning hotel. The staff is great and welcoming. We stayed in a beach bungalow, clean and well maintained. We also dived through the hotel's diving club. Although the dives are expensive, it is important to note that the equipment is excellent.

Nothing

Everyone working there, the location is absolutely beautiful, Breakfast was amazing, everything worked from airport pick-up to departure 10/10

Bar menu ends at 6pm, would have been great to order a Sandwich instead of Dining some nights.

Excellent location, food, bar, service, activities, and more. My favorite hotel!

Rooms are getting dated and could use a refresh, but staff attended to any issues we had immediately.

Amazing location and views

would have liked more variety of food for dinner (e.g. something a bit more casual)

Ok

Rooms need to be redone , xmas buffet waist of money ( monitory ). Dinning room stag didn’t have good understanding of English , barking dogs

location, good restaurants, friendly helpful staff

maintenance needed

Great resort, clean room and friendly staff. Wed. and Sunday night is all you can eat bbq food was awesome. You can rent bikes and cars right in the resort. Since our flight was a little later they let us stay in the room until it was time to go to the airport.

Nothing really except the mosquitoes in the rooms maybe have some kind of spray or repellents on hand.

We stayed in one of the overwater bungalows. The room and the bathroom were huge and the view is truly idyllic. Sunset viewing is really a must. The big terrace also gives direct access to the lagoon, where you can comfortably snorkel among plenty of fish. The floor window on the water is also amazing. The resort offers plenty of services and excursions (mostly at extra cost), has a nice wellness area and offers beach towels and fins for free. The breakfast buffet was pretty good, as the restaurant in general. We attended the polynesian dinner and the buffet was varied and very good. The staff was really friendly and helpful. They provide free transfer from/to the airport, offer flowers and a drink and carry your baggage directly to/from the room. They even offered us a bottle of wine as a surprise for our honeymoon :-)

Despite the room being very beautiful, it clearly lacked some maintenance: for example, some of the window blinds where unstable or broken and the shower faucet was a bit faulty. Theese are of course minor issues, but for the staggering price you pay, you expect the room to be perfect. The resort is not really close to anything, so there aren't real alternatives for dinner and you need to walk a lot or rent bikes (at an extra cost) to move on the island. It would have been nice, if at least the bikes had been free to use.

Clean hotel, nice and very big rooms

Hotel is way too expensive for what it offers. Rooms are very big but everything is a bit old and not everything is well maintained. Restaurant is good but we got food poisoning on the last night which obviously ruined the next few days... also from reading the previous feedbacks that happens from time to time apparently to different guests so the hotel seems to have a real problem there.

we had dinner here two nights and it was excellent. Breakfast super. I

It is very spread out and difficult to find your room.

I’m sorry to say that I did not like one thing about this hotel.

facilities - see photo of the ‘infinity pool’ and state of the walls in our beach bungalow. cleanliness - unclean and for a 4* hotel, staff really should know how to clean better - they left wet towels scrunched up in our room, old water bottles, and there were hairs in the shower and open toiletry bottles when we got there. mosquitos: got eaten alive by mosquitos. cost: this place will try to bleed you dry. They charge you £15 for a 1 minute transport to the hotel from the airport; £15 for room service; the meals are overpriced (for average food) and the worst thing is… knowing that there are no other reputable restaurants open, they force you to pay for a £96 buffet two times a week (Sunday and Wednesday) while not offering any alternatives or at least advertising them - definitely no room service as an alternative. In my view, this is daylight robbery. staff: they honestly just look so unhappy and there is a negative atmosphere that I can’t pin down the source to - in any case, it’s not conducive to a happy holiday. fitness suite: tiny and really dated machinery customer service: I complained about the state of the beach bungalows and my worry about mosquitos due to the fact that I have had dengue before and it’s very dangerous if I catch it again. we asked for a refund for the last two nights and offered to pay for one night which we wouldn’t have as we wanted to move elsewhere - they outright refused claiming that mosquitos are everywhere and there is no dengue on the island - google dengue epidemic 2016 - they clearly don’t have customer well-being at the centre of their business.

Beautiful location. High quality and fairly priced restaurant [considering the usual price range in French Polynesia]. Our overwater bungalow was very spacious and had a wonderful view. There are no OW bungalows facing each other in this hotel which is great. Five star stay, really (complimentary bottle of wine upon learning it was our honeymoon was a nice touch).

This is what paradise looks like!!

Very accomodating staff. Everything is kick back and the answer is always yes.

I spent USD 600 a night here and they cyberstalking and badmouth their customers. Refund immediately. Otherwise I’m reporting you to authorities. They know nothing but money and their own feelings. They insulted their guest and now they need to refund and face charges. Therefore they are cyberstalking and harassing their paid guest to keep their business license. When I was here, the Tahitian female workers insulted me on my face in French. So I told them I speak French. Her colleague French man stopped but she just followed me asking me ‘are you ok?’ Seriously what it is about uneducated people not knowing their own faults but gaslighting everyone to make up their own faults. The receptionist never helped with any issues and they keep us waiting for hours just sitting down there, the time could be better spent doing anything else but sitting down at the reception. Regardless of skin colours, I hate self entitled undereducated idiots.

Breakfast was excellent and the staff was VERY Friendly/helpful. You could not do better!

Beautiful location and lots to do! Friendly staff and great local meals.

staff was incredibly friendly and accommodating. the location is excellent and the beach and grounds are outstanding. the food was great and the sunsets couldn’t be beat! great value.

Great location