El hotel tiene unas vistas espectaculares sobre el puerto. La zona de piscina tiene unas vistas increíbles también, así como el restaurante de la última planta. El desayuno es estupendo y el hombre que nos lo sirvió amabilísimo. El tamaño de la habitación y del baño, genial.

Al hacer la reserva pregunté si funcionaba la wifi en la habitación, ya que mi marido necesita estar conectado por trabajo. Me dijeron que sí funcionaba bien, pero no es cierto. No fue cosa de un problema puntual, se nota perfectamente cuando no han invertido en una buena wifi en un hotel y esta no funciona en las habitaciones. Y se nota que lo saben pero ponen excusas, en vez de ser sinceros. Es una pena en un hotel de estas características, pero sobre todo la pena es que no sean sinceros. Terminamos mi marido y yo en el hall en pijama a medianoche enviando mails que necesitábamos enviar. Esto se dice con sinceridad y más si te lo piden expresamente. Por otra parte, la habitación decía vistas al campo, pero tenía vistas al tejado de la casa de enfrente, una exageración, no eran simplemente unas vistas a un tejado sino que era peor que eso, era tener un tejado prácticamente metido en nuestra terraza, podíamos tocar el tejado con nuestras propias manos, lo teníamos delante de nosotros, pegado, enorme, con sus tejas naranjas.

The room was perfect with the best view! Staff was very helpful.

N/A

Loved the pool & view

For the price you pay you should receive free tea/coffee/water etc

Amazing location, views, rooms with jacuzzi and staff - Seyda is great professional lady

Nothing

Amazing views, rooms and jacuzzi. And staff, thanks a lot to Seyda, she is so professional and helping all the time

Nothing

Amazinh View , friendly staff, good design and nice room facilities . Central location but you need car to go up the street.

Bad quality Breakfast and coffee, for such a premium hotel, below expectations in details, like poor maintenance in bath tub and dirty swimming pool.

Waw the views from the hotel breathtaking. The room was beautifully decorated and equipped with all amenities and facilities with a big balcony facing the marina 😍 ❤️. They served breakfast up on the roof with a beautiful view. I wish I could stay more..this hotel is very elegant and beautiful decorated. Waw, well ✔️ done

Nothing.. Everything was perfect. Thank you so much 💓

I didn’t catch his name, but the man who checked us in was very nice and was the only employee that was actually helpful. He is the one who is studying to become a nurse. The rest of the staff were terrible.

While there were several things I did not enjoy about this stay, I wasn’t going to put them in the review until they committed this last major problem. Upon checkout, the man at the front desk overcharged my credit card by $25 USD more than the price listed on Booking.com. He gave me the price in Turkish Lira, and as it was 5am and we were running late to the airport, I didn’t bother to check the conversion myself as I trusted the hotel to honor the agreed upon price. I only noticed I had been overcharged when I checked my credit card statement. I immediately contacted the hotel to ask why this happened and was initially ignored. Only when I threatened to write a bad review, did they respond and say they would refund the money; no apology was given. It has been over a month since I contacted them to inform them of the error, and I have still not received the money. It has been a hellish experience dealing with their staff with the back-and-forth from needed bank information to being honest about when they would actually make the deposit. When I last contacted them two days ago to ask why the deposit wasn’t made, they sent me a low quality picture of the deposit slip and basically said it’s not their problem anymore. It’s such a low quality picture, I have no way of verifying if the information is correct. There was one man, a tall one with glasses, who was particularly rude to me during my stay when I asked simply question about the cost of taxis to the airport. He would only give me the cost of the hotel transfer (never bothering to make eye contact as he said it and rudely interrupting the polite employee that I was asking). Taxis are significantly cheaper than their transfer service. He acted as if he were the manager at the time. So if that’s true, it’s no wonder why this is being handled so poorly.