Helpful reception clean rooms and comfortable beds

Location convenient for my industrial estate visit next day. Good hot water pressure.

Bright security light outside front door and window was a bit intrusive. Walls between rooms are quite thin. Cant just turn up for breakfast next door, you must book.

Lovely friendly staff, reception provided iron and ironing board when requested. Good room size, didn't feel cramped even with 2 king-size beds. Good value for money and appreciated the late checkout (12 o'clock) after a late night at a wedding! Good location.

The shower was difficult to get a set to a constant temperature. Pillows not very comfortable.

Room was good facilities good

Could do with a little uplift outside

Not a lot too like really, the rooms need money spending on them, the pillows were flat and uncomfortable and only one per person. The bar/restaurant attached to the motel smelt as down as you walk through the door, the carpet was ripped and dirty and it just wasn't a nice place.

I certainly did not like the fact that they wanted to increase the price from £347.00 to £750.00 which was a rip off and obviously because they realised it was the Wales/England rugby match and that meant we had to cancel one room but still had to pay an extra £24.00 which was a total rip off!!! I would never recommend that motel to anyone as it was genuinely the worst place we've ever stayed in, the bathroom was not nice. They call it a Hotel, it's more like a motel as definitely not hotel standards.

The bed was comfortable and the snacks/supplies/facilities selection vastly exceeded expectations (they had all the standard stuff PLUS cappuccino, hot chocolate, cookies, biscuits, showercap...). The staff are also very friendly and polite. You certainly get good value for money.

Friendly staff on arrival, easy to find and convenient location for my work

The room was very cramped with 2 double beds, when a sofa bed would have been better if the additional bed was required. The blinds were fitted not flush to the wall and window and were insufficient to block out the light from reception, the forecourt and the outside lights. Room 11 was extremely affected by the light pollution from the forecourt. The bathroom was really cold, the bath height was too high making it extremely difficult to get in and out of it with no hand rails. The bathroom window did not close properly and there was a draft and a lot of traffic noise. The bases of the beds were threadbare and looked really tatty. The light bulbs over the beds were very feint so made it difficult to read. A tray for the tea making facilities would have

Staff were friendly, room was clean and little touches like tea and coffee laid out was lovely, bathroom amenities were beautifully displayed too! Basic room but lots of storage which was handy for us. Bathroom worked wonderfully and was a decent size, nice to have a bath. The room was quite spacious for 3 adults and beds were huge!

A few little tweaks and updates would make it perfect, such as a hairdryer, a lick of paint and general cosmetic work. Beds were comfy but bed base was a little untidy(material frayed) but that could be resolved with a valance sheet and didnt affect the use. Otherwise the room is perfect!