Good location in Kowloon, good service staff, easy check-in and check-out.

Curtains in the room were broken. Small breakfast room, without a real buffet. Just some limited sets to order. For the price of the room, a better level would be necessary.

Super convenient and the staff are friendly and helpful. The room is very comfortable and we love everything about this hotel.

Breakfast selection limited

So so.

Breakfast is not valuable. Very very little and not delicious.

location, and only one front desk staff is nice and attentive: Ms Stella LAM and one staff working in Cafeteria: Dominic, the rest is so bad and transparent, and prevents working with heads down not seeing or greeting anybody

read above

Good bed.

Expecting more choices for breakfast even when plated only.

it was very clean and the room size was just fine for 2 people

the breakfast was limited options and the location is a bit isolated

The location of the hotel was good, there were different metro stations at a distance of 500-700m, and the airport bus A21 stop at the same distance.

Room and Hallway smelled extremely damp (I'm guessing from the carpets). When you entered the room, the room was extremely smelly and stuffy. When I reported it to the reception, they said they will check it, but they did not give any feedback. The breakfast and the lounge are inadequate, the employees are sullen and rude, overly fussy. They were motivating you to go as soon as possible because the place was tight.

Room smelly. Breakfast very average. Not buffet style. Location ok. Not far from Langham and MK MRT station.

Bad smell in the room Size small No iron in the room Gym not great

The location was perfect for us as it was in an area full of decent Cantonese restaurants and shops. We did not want to be too close to the tourist markets. The size of the room was decent and we had a sofa where we were able to sit. The included breakfast was from a menu. So you chose from a set menu of five choices. There was a kettle in the room with some Chinese tea bags and coffee satchels. Two small bottles of water were replenished daily. There was also a fridge in which you could store your own drinks and food. Decent air con also available which is essential in the HK heat!

The hotel is about 20 minutes walk from Yau Ma Tei MTR station. So for some people this may be quite far. Nothing major: there was no English tea bags at breakfast. The machine tea was just too sweet for me!

Breakfast is served according to a selection of choices. I was glad that there was a vegetarian option with oatmeal porridge, soy milk and toast. Simple but good. Very comfortable beds. The guests next to my room were quite loud until about 1 am one night but otherwise it was surprisingly quiet.

Some cleanliness issues with the refrigerator. Otherwise the room was clean.

great location, friendly staff and good sized room with brill power shower

Fantastic hotel, great staff and top notch service.

Breakfast could have had more options and consider guests who cant eat anything from the set menu. Otherwise the experience was fantastic.

good location, clean room, 6th floor room maid and the male morning shift receptionist on 24th and 25th march are exceptional. nice breakfast

accessible

none

Hotel location is very good, near Nathan Road and Mongkok and Yau Ma Tei MTR stations. The rooms were very clean and comfortable. Stationed cleaning staff on our floor would even knock politely and remind us to close our room door properly as it wasn't closed reall well at that time. They obviously care for every customer's safety. Staff were very nice, helpful and would smile and greet you at entrance. I booked the wrong date but the guy at reception told me to contact booking.com's customer service as I was ready to let go of my wrong booking date and rebook a new one disregarding the whole fee deduction, but the receptionist guy insisted that I still call customer service. My issue was handled very well, only took 10 minutes to resolve.

At that time of our stay, there was only one working elevator out of the 2 elevators. And the room doesn't come with room slippers.