Excellent rooms, great food and location

On the webiste they write, that the airport shuttle runs until 23.00 in the night. We waited from 22.15 for more than one hour at the bus stop, then had to get money and a taxi to get to the hotel. There we were told, that the shuttle only runs until 22.00. That took us 1,5 hours of our time in a foreign country with no language knowledge and our son with us. Bad experience! If I knew that before I never would have booked this hotel. We had a layover and after that experience a very short night. WIFI didn't work as promised when we arrived, I had to get up earlier to get a code.

Staff was friendly and pleasant.

Nothing, everything was great.

Excellent quality of rooms Super friendly staff Transportation to/from airport is excellent

A bit pricey compared to other in the area (from the same level)

staff very kind and supportive. parking included.

Totally clean, all stuff you need is on the room. Big king-size bed which is totally comfortable. Staff very friendly and helpful. Pick up service for the airport at no extra costs. 15 min from the airport. absolutely satisfying.

Construction works during our stay but I guess that was just bad luck. We had a room at the 5th floor so we didn't hear that much. Might be bothersome for people being next to it.

Probably the best hotel in Bogota. Hands down. Mostly all great staff. Great room service.

I don't understand the need for housekeepers to have loud radios on their cart outside people's room first thing in the morning. Please understand people are trying to sleep and there is no need for anyone to listen to loud voices talking back and forth on the radio. A few immature and rude younger individuals at the front desk. But this is overshadowed by the kind and amazing staff that work here.

Great facilities and excellent service.

I enjoyed everything

Very convenient location close to the airport and the city centre. Breakfast was superb as it was the service!

Nothing