Location is perfect, many bar and restaurantes in walking distance. Metro and supermarkt too.

- No air conditioning and also no ventilator (we asked for it, they did not have). Rooms were really hot - There not parking you have to be find a place to park in the street - They do not allow you to leave luggage in the hotel after check out, they say:"you can leave it in the train station.

It was really clean and quiet room in a location.

Hot water machine for coffee/tee could be useful.

Friendly and helpful staff and was able to feel welcome, Location was perfect for a quick taxi-tram ride from the train station. And was only 15 minutes to the Airport. A lovely waz to spend an evening in Frankfurt, centrally located with a lot of areas for dining.

The rooms feel a little close, but the space is utilised very well. Perhaps an offering of breakfast early although we didn’t state that we were leaving very early. Nothing really from our brief stay stood out as worthy of dislike.

We loved everything. The staff was exceptionally friendly, helpful, accommodating.

Staff was super flexible. So lots of stars for the good service

Convenient location

Despite the room is quite small, have everything I needed. The team always respond fast, waited for me for the check in, despite my train had a delay and have a great location to the center of Frankfurt and also is pretty close to different restaurant and coffees

Just one thing, the floor of the room. It was in wood and despite be cover for a carpet make a lot of noi when I walk, but this details never interfere with my sleepy time. I was more worried to wake up the people in other rooms

Location, clean linen

The place wasn’t so clean

I like the room, although it was a little cold. There was also no plug next to the bed, although this was a very minor point.

The check-in process was no-contact and pretty seamless. The only problem was that I didn't know about it beforehand. I showed up to a locked door and no information. I had to call them to find out how to check in and access my room. I would have appreciated a quick message saying something along the lines of "no-contact check-in, here is the code for the key locker, here is how to find your room...etc".

Staff was very helpful and respectful of COVID19 guidelines.

They changed the towels. They have a key box in front of the door to make picking up of the room keys easier. Special design of the room

Dirty floor, no breakfast ever since Corona but didn't inform beforehand. No staff at the counter most of the time. The hair dryers provided didn't work.

I like everything.