Facilities Staff Received a complimentary upgrade

Nothing

Place looks nice and thats it.

Stuff was not polite only girl in the bar was trying to be nice other stuff showed that they didnt care about you just to get salary. Rooms were not so clean. Shower was broken, lights are not working. Parking is in front of resort but till room you have to walk maybe 200m on grawel so if you have heavy suitcase its not pleasent cause there is no one to help you with it. I have son that is 3years old and he took chips from the bar and one of the guys reach to me to tell me that my son is STEALING things from hotel. I know its not nice thing but you can not think that baby of 3years old is stealing is just that he is to young to know that he needs to pay, plus they know its my son and which room number I am so they know I would pay for it. My point is way of treating guest is not on the right level. Also, first day we arrived we were hungry so we ask can we order food and they said no kitchen is opening at 6pm(at that moment was 5pm). We said ok, so we wait. At 6 we asked for menu and they said kitchen is actually opening at 7:30pm so we waited one hour for no reason and we could get in that time somewhere else and eat but also they didnt really seem to care about it.

Everything was very good, very good experience of masseira stay

It is remote and silent

Price to performance could be improved. Ambiance is not compatible with what has been shown on the photos and the amenities are poor quality. Our rooms, which were by the reception, were dated and far from what is reflected on the photos in terms of furniture design and the use of materials. We stayed at Borgo Canonica the past few days. It was an impeccable hotel and a great stay thanks to its well-designed rooms, top quality service and great sorroundings. Thinking we paid less to BC makes me want to go and compliment them more

Style. Modern but antique. great Pool. beautiful historic buildings. Early checkin. later checkout possible. lots of free parking. WiFi.

we had some problems with hot water and aircon but they fixed them. The walkway from the car park to the reception needs a stone pathway. walking whilst dragging heavy suitcases is not good.

fantastic Pool. convenient location to Cisternino Comfortable Room in Trullo Friendly Welcome

location and pool

bathroom needed coat of paint. one bulb in mirror light was not working.

Simply stunning. Staff couldn't be more welcoming. Fantastic food for breakfast/lunch/dinner. Rooms are clean and peaceful. Beautiful pool.

I found the bed sheets a little scratchy.