The service and friendlyness of staff was exceptional.

this hotel has made a very positive impression because the friendliness of all staff and its service minded attitude. excellent job! the quality of the food and beverages is fantastic, the location of the hotel is magnificent and extremely quite. star dazzling at night - morning trips to caves - evening trip watching animals , all really up to our expectations

verry little. the accomodation is depending on generators for it's power supply so it may something you notice for short moments

Great overall experience

leaving

beautiful location, attention to detail was excellent

nothing to dislike

Location and superb service

Nothing

Luxury and beyond! An exceptional place with exceptional staff. All aspects exceeded our expectations. From the service to the Spa treatment, to the astonishing surroundings and accommodation. Wonderful game drives with Werner and Hannah with our favorite cocktails at hand come sundown. Mountain biking and even canoeing in the desert. Touch of history at the rock paintings tour and above all the truly wonderful staff and candlelight dinner under the stars made our stay a once in a lifetime experience that you will want to do over and over again.

No comment

everything ! A stunning reserve

didn’t realise it was still a 8km drive once you reached the entrance !

fantastic - everythign and anything that you could want from a breakfast

zip - it was just so perfect

Fantastic location. knowledgeable staff.

Mattress a bit worn.

We stayed for 4 nights and it was a magical experience all around. Property and grounds are stunning. Our guide Byron was brilliant and so knowledgeable. He made the trip very special - we learned so much around the ancient rock art and the animals on the reserve

nothing

exceptional property exceptional area

nothing

wonderful location exceptional staff exceptional food

nothing

The food was amazing ,the activities were fantastic, the staff was very attentive, the spa beautiful especially the gazebo, and the setting absolutely spectacular!

Having to leave.

Everything

NA

Everything

Staff can't do enough to make you feel welcome and comfortable. Stress melts away.

The art walks were amazing, the reserve is just beautiful. The staff are incredible and all the little details that go into making you feel special

This place is just amazing. The beautiful scenery, the awesome hikes, the history, the mountains, the diverse fauna and flora, the rock art .......all of this is enough to entice anyone to this spectacular part of our country. But this hotel is an added bonus. What a treat. The staff was amazing. On all levels. The management, our guide, the restaurant staff. They really made our stay so special. The rooms are beautiful...everything is beautiful. The food is great. The Spa is great.. This was a real treat and we are already planning our next visit. Thank you, Marcel and team. We loved our weekend there.

Nothing at all. We loved everything.

Everything went well. The quality of service and attention to detail was exemplary. All the staff went out of their way to make our stay a pleasure and a memorable event. Most importantly, we felt safe all the time.

It is a pity that the steam room was out of order but the venue had a great number of alternatives available. Bushmans Kloof is an expensive destination; that is a given but South African pricing for South Africans will attract more custom. I also found the wine list and beverage pricing to be eye watering and certainly out of the reach of the average South African.

Staff were excellent, our host/guide was excellent. Beautiful location.

Real lunch menu, high tea/finger sandwiches is not great nor acceptable given price. Absolutely no pressure in the shower made for terrible experience given how cold it was. Similarly there was a broken valve or pump somewhere nearby which created an incessant whining noise all night making sleep difficult.

beautiful location

nothing