We had a very cool old room with split bathrooms, kind of reminded me of victorian style. Plenty of space, very comfortable. The parking was odd but cool - you drive into an elevator to get to their garage.

You have to pay extra to use their garage. I had thought it was free, but it must have just said "available." Still, would be nice to include parking in the area they are in.

The closeness to the Datev office.

the room has definitely a need of a huge renovation fix. Furniture from the sixties. The bathroom a total disaster: shower in bathtub, no shower curtains or any glass wall to prevent total flooding of the bathroom after a short shower. breakfast absolutely not digestible with very poor quality ( or better said - no quality) produce. not worth the 170€ per night stay. Was a total rip off.

It was perfect for my short stay near the central station. Room was clean and had everything.

There is nothing I didn't like.

Perfect location

Breakfast is good with several food and beverages selections

Check-in: no people waiting for chekc-in or any other service at the reception desk. However I waited 20 mins before to get the check in done as the lady atthe receiption was too busy to do something else Payment: I was forced to pay the hotel and breakfast in advance at the check-in. Never happened with other Ulm Hotels (booked via Booking or travel agencies) Breakfast refund: spent 3 nights. I paid in advance 3 breakfast. I did not have the one breakfast: the reception explained me a long story about procedures and payments rules and they refuse to refund me 14 eiro of breakfast I did not have. Room service: back in the room to spend the second night, I found the room as I left in the morning. (see picture). The reception offered me a single room at the first attempt. Following my objections to get a single room having paid already in advance a double room, the lady offered me a very small double room. I refuse the offers as I got less than what I paid for.

I checked in at 22:00 and my room was totally cold. Heating system didn’t work. Receptionist was also unfriendly. I won’t recommend

Great Location and really friendly/helpful staff

Some of the rooms are very dated, we had to move rooms and the original one was large and modern, second room was super small and dated furnishings.

very nice staff and clean rooms

The room was enormous and comfortable with a seating area. The bathroom had both a shower and bath. It was excellent value for money.

booked it 20mins before arrival on arrival paperwork in place. great location easy to access all sites

nothing

Location.

Not enough fruit salad at Breakfast.

Staff friendly and breakfast reasonable

The room was unacceptable. Grubby all round and the carpet was extensively stained. Bathroom was unclean with mould evident. The back of the bathroom door was awful with lacquer extensively peeling off. Would definitely not go there again or recommend . Stay well away.

it was close to the train station

The carpet was old and stained, the towels were ragged the bath didn’t have a shower curtain so water went everywhere

Good location, nice breakfast. Parking available.

Our room had one long wall that was all window, very nice except there was only a net covering it - no curtains! The website also advertised that it served meals and had a cosy tavern pub attached to it - neither were true.

Hotel is close to center.

No air-conditioning and heating was on at the end of summer so we needed to open the windows to cool down. But with open windows we were being woken up all night by students leaving the parties.

just delightful super clean lovely facilities great breakfast

Location

I should have checked there was AC. Couldn't open the window anymore that a few inches

Nice location, very central. We got a very nice big room, with a seperate toilet. We had a view on the church. Breakfast was very nice as well. We parked in a parking garage which was a 5 min walk (since we didn't dare to use the lift as was described in other reviews)

No airconditioning (we knew this upfront), however, a fan was provided! Lamps kept flickering somehow.