The staff at this hotel are exceptional, from reception to waiters, all pleasant and hardworking people. The hotel is right in the middle of Malcescine and directly on the lake. A fantastic location.

location

room size small picture gives impression of bigger rooms

Nice property in front of the beach with a attached restaurant. clean and great property. very near by all attractions and bus stop.

Great location! Great breakfast!

Hard bed and pillows.

Amazing location right next to the lake 😊 The staff were very friendly & helpful & although the hotel is a little old fashion the rooms were clean and comfortable. Breakfast was delicious with lots of choice.

When we came in there was a lady receptionist who was not very well oriented in the situation. Luckily, another staff member, a gentelman, came by and was extremwly helpful.

The original room we have been assigned was ot in the main building and was not heated at all. The lady receptionist tyy try ied to bully me into that room saying thst that this was the very roommI reserved ?????? - since when do you reserve a given room NUMBER???), but the other staff member helped with it right away

The Hotel is located right in front of the Lake, with amazing view! Many restaurants, cafes and shops a short distance from the hotel. Room was nice, clean and the beds comfortable.

Excellent location on Lake and near to shops and restaurants. Quaint deco and rooms. Good shower. Comfortable beds. Good breakfast.

There were no shutters or blackout blinds and with the street lights on all night it could be difficult to sleep if you like the dark!

Wonderful location , right in the water and completely central to everything in town. I appreciated the on-site restaurant and lobby sitting area ;although I didn’t use it , I enjoyed seeing others sitting in the overstuffed sofas and chairs and socializing and having drinks from the adjacent bar area . . The woman at the desk was incredibly friendly and helpful . Given that it was a brief, one night stay, they graciously accommodated my luggage so I could have extra time in town before departing the area . The breakfast was shockingly extensive , tasty and enjoyable . The on-site restaurant had beautiful views , delicious food , very reasonable prices and I additionally got a discount for being a guest . The last minute room booked through Booking.com was extremely reasonable in price . The room was basic but very clean and met my needs . I was overall extremely pleased with my choice and my stay and would absolutely recommend this property .

Although the room was fine , there were 2 bare bulbs , which were a detraction from the quality of the room . My plan was to splurge my last night of vacation on a nice dinner . The food was very good. The servers were pleasant , but too busy, I guess , as service was extremely slow , such as to negatively impact the dining experience . The other server didn’t have my table but was very available and was doing other clean-up and side -work, while my waiter was so busy he could never get to me in a timely fashion . Long waits every time I wanted/needed something , including the bill. Again, I could see it was because he was so busy , but it would have been helpful for the other server to take care of my table instead as he had all the other tables close to me .

the location

the pluming is loud you could hear the water running thru. it’s annoying at night when you are trying to sleep.

good location. good breakfast.

Terrace

Very tired and dated accomodation

Very nice room, friendly staff, 10% discount in restaurant which over looks the Lake. Good breakfast I left some clothes in room on departure. Hotel kept at reception for me, much appreciated.

Be nice to have kettle in Room Also be nice to have iron at reception for clothes.

Great location. Sun deck to swim off on lake

nothing

excellent location. Good choice of breakfast . Friendly receptionist on arrival.

Outdated bathroom.