Hotel Tonchalá
About this hotel
Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Cúcuta
Hotel in Cúcuta
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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££££
Reviews
3.9/5.0
Good(870 Reviews)
100% verified reviews
10.0
El área de la piscina super limpia y agradable.
Que para entrar al hotel después de estar en el estacionamiento hay que volver a salir a la calle y de noche suele haber indigentes en la zona
4.0
El hotel tiene ubicación central
No había jabón en el baño, el ascensor tenía daño porque se quedó trabado y tuve que presionar el botón de parada
8.0
La limpieza de las habitaciones y la atención del personal
Era necesario arreglar algunos deterioros del baño
8.0
Ubicacion, atencion de recepcionl
La atencion en la piscina, no hay atencion por parte de mesoneros
5.0
La ubicación
1. Cobran impuesto que ningun otro hotel en la ciudad cobra bajo las condiciones que ellos establecen.
2. Se me presentó un inconveniente y me comuniqué por el chat, me respondieron 36 horas después.
3. El hotel es antiguo, está conservado pero las habitaciones están en regulares condiciones, el aire muy ruidoso.
4. El personal de recepción no es muy amistoso.
6.0
Excelente ubicación
Mucho ruido de la calle
10.0
Very good location
Clean and tidy
8.0
Pool was great. they have large pool and you could order food from pool, but they have limit drink option. they only have beer from the pool. you can not order frozen drink or cocktail from the pool. Hotel location is great. you could walk to most of places you need from this hotel. it is next to large mall. you have access to many large and small supermarket. walkable to many different restaurants and stores. They are only few blocks away. you could walk to central from this hotel, but hotel is far enough that you don't have to deal with bad side of central environment. you could get taxi easily from the hotel, night and day. Cucuta does not have major public transportation like bogota or Medellin, but they have many microbus transporting people in cucuta. and most of this microbus stop at the mall next to the hotel. I felt hotel area is safe enough to walk around at night time. Check-in and Check-out was quick.
because hotel is next to one of the biggest mall in cucuta. traffic can be very bad in this area. sometime walking is faster than taking taxi. this is old hotel and you could definitely see and feel the age of the hotel. sometime hotel elevator stop working. some room refrigerator does not work. My room had hot-tub but it was not hot. it was barely feel warm. I wish they could clean the pool more frequently. pool water always seems dirty. breakfast is very bad here. they have very limit option and almost everything run out. some of the hotel restaurant food is okay but some food are just terrible.
4.0
Breakfast was ok
Better room quality
8.0
His location and service
towels and shower
4.0
breakfast was fine but for the size of the hotel, kinda poor, more options should be available. Location is very central and close to malls and different resources. Not so many typical/traditional food options in the neighborhood
too noisy neighborhood, bad isolation, in any wing of the hotel you can hear people talking from the street or from the numerous bars and pubs around, party is unstoppable. SO not nice for a good rest or sleep.
8.0
We liked the location. The room was clean and confortable.
The breakfast was disappointed. The coffee was very bad.
10.0
Attention to this matter and if there are correct answers to the above question 🙋
It's a good
7.0
It's located next to a nice mall.
Staff is friendly.
Pool facilities and water were too dirty.
Restaurant doesn't work for dinning, you have to go outside or order a delivery.
7.0
Excellent location, close to downtown (city center) and to a large mall and restaurants area.
The breakfast was OK.
Rooms were clean and comfortable. Some renovation might be needed, but it was fully operational.
7.0
The hotel is very well located, next to Ventura shopping mall and close to many cafes, restaurants, pharmacies, supermarkets and public transportation. Hotel rooms are spacious, with comfortable beds and clean bathrooms. The Pool area is nice and hotel facilities are adequate for a pleasant stay in spite of looking a bit dated. Staff was also helpful and friendly, always willing to assist customers with their requests.
Breakfast options are limited and could be better, compared to the standard in Cucuta. External, street noise can be heard in the rooms facing the street (rooms don't have good noise insulation), some common areas need an update to make them look better. This hotel has a lot of potential to be much better.
10.0
Good breakfast.
Sketchy area at night.
1.0
Terrible 😣
All, except the location.
10.0
Fantastic experience. We loved hotel Tonchalà
10.0
fine
nothing
10.0
It was right next to a shopping mall.
8.0
Check in and check out was quick. staff was friendly and helpful. Room was nice and big and bed was comfortable. They have many outlet for all the electric to be plug in. cleaning staff was great. they have very nice big pool. service around the pool was good. Hotel is nearby mall so you could get anything you need from the Mall. You are walking distance to most of good restaurants. location of hotel seems to be safe as we walking around nearby Hotel at night without much problem. even with limited service hotel offer, it is one of the nice hotel you could stay in Cucuta.
Bathroom was small, very limited option from restaurant and pool area service. Hotel looks very old need to be updated. refrigerator in the room does not work. Wifi did not work in my room or very limited signal from my room. Breakfast was very bad. they almost have nothing. We went to McDonald for breakfast whole time was there. Pool hour was little short they close pool around 6pm. Hot weather in cucuta, hotel should open pool until later at night. other hotel's pool open until 8 or 10pm.
FAQs
How much does this hotel cost compared to others in Cúcuta?
The average price for a rental in Cúcuta is £31 per night. This rental is £14 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Tonchalá. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Tonchalá. Enjoy the water!
Is Hotel Tonchalá pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Tonchalá?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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